Compare Verloop.io and yellow.ai 
At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Verloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioyellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about yellow.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verloop.io excels in its live chat functionality, scoring 9.5 compared to yellow.ai's 8.7. Reviewers mention that the seamless integration of live chat with other features enhances customer interaction significantly.
- Reviewers mention that yellow.ai shines in its sequencing capabilities, achieving a score of 9.5, while Verloop.io scored 8.7. Users appreciate the intuitive setup for creating automated sequences that improve customer engagement.
- G2 users highlight Verloop.io's superior ease of use, with a score of 9.4, compared to yellow.ai's 8.7. Reviewers say that the user-friendly interface allows for quick onboarding and efficient management of customer interactions.
- Users on G2 report that Verloop.io offers better customization options for responses, scoring 9.1 against yellow.ai's 9.3. However, reviewers mention that yellow.ai's customization interface is still robust and allows for tailored customer experiences.
- Reviewers mention that Verloop.io's quality of support is highly rated at 9.4, while yellow.ai's support is at 8.4. Users say that the responsive customer service team at Verloop.io significantly contributes to a positive user experience.
- Users report that both platforms have strong analytics capabilities, but Verloop.io's score of 9.4 outshines yellow.ai's 8.3. Reviewers mention that the detailed analytics provided by Verloop.io help businesses make informed decisions based on customer interactions.
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Pricing
Entry-Level Pricing
Verloop.io
No pricing availableyellow.ai
No pricing availableFree Trial
Verloop.io
No trial information availableyellow.ai
Free Trial is available
Ratings
Meets Requirements
9.3
181
8.4
72
Ease of Use
9.4
183
8.7
75
Ease of Setup
9.4
109
8.1
34
Ease of Admin
9.2
107
8.4
33
Quality of Support
9.4
181
8.4
70
Has the product been a good partner in doing business?
9.5
107
8.6
33
Product Direction (% positive)
9.3
169
8.5
63
Features by Category
Messenger
Not enough data
9.5
10
Not enough data
9.2
11
Not enough data
8.7
9
Not enough data
9.3
10
Channels
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Customers
Not enough data
8.7
9
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
8.7
10
Responses
Not enough data
8.5
8
Not enough data
8.6
11
Not enough data
8.3
11
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.5
10
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
9.1
80
9.3
5
9.4
80
9.0
5
9.4
81
9.0
5
9.2
78
9.3
5
9.3
71
Not enough data
Platform
9.5
83
Not enough data
9.3
77
8.3
5
9.3
75
9.0
5
9.4
78
8.3
5
9.3
65
Not enough data
9.5
72
9.3
5
9.4
76
8.7
5
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Communication
9.5
123
|
Verified
9.3
14
9.3
127
|
Verified
9.2
14
9.1
94
9.0
10
9.4
115
|
Verified
9.0
13
9.3
88
8.0
9
Internal Use
9.1
118
|
Verified
8.4
16
9.3
108
|
Verified
9.2
11
9.3
116
|
Verified
8.3
12
9.3
111
8.7
13
9.4
105
|
Verified
8.3
13
9.5
117
|
Verified
8.7
13
Categories
Categories
Shared Categories
Verloop.io and yellow.ai are categorized as Bot Platforms, Live Chat, and Chatbots
Unique Categories
Verloop.io has no unique categories
Reviews
Reviewers' Company Size
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
yellow.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Financial Services
14.9%
Information Technology and Services
12.9%
Computer Software
9.9%
Banking
7.9%
Food & Beverages
6.9%
Other
47.5%
Most Helpful Reviews
Verloop.io
Most Helpful Favorable Review
Verified User in Consumer Services
The way its work, the way it has been designed and it is very useful for chat process
Most Helpful Critical Review
Verified User in Financial Services
Agents are shown offline if Verloop.io tabs are not active or monitored every few mins.
yellow.ai
Most Helpful Favorable Review
Verified User in Airlines/Aviation
The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis!
Most Helpful Critical Review
Brandon S.
Verified User in Consumer Services
Their communication is horrible, and they continually lie to keep you on the hook with false promises
Verified User in Consumer Services
The way its work, the way it has been designed and it is very useful for chat process
Verified User in Airlines/Aviation
The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis!
Verified User in Financial Services
Agents are shown offline if Verloop.io tabs are not active or monitored every few mins.
Brandon S.
Verified User in Consumer Services
Their communication is horrible, and they continually lie to keep you on the hook with false promises
Discussions
Can I use this for small business as well
2 comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Can I use verloop for other industries other than retail? and how?
2 comments
AD
Certainly, you have the ability.Read more
Why can't we use verloop in mobile?
2 comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 comments
MC
Hi Sudheer,
kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 comment
VV
Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:...Read more
yellow.ai has no more discussions with answers
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