G2 reviewers report that both eMaint CMMS and UpKeep have a solid star rating of 4.5, indicating a high level of user satisfaction. However, UpKeep's larger volume of reviews suggests a more consistent experience across a broader user base, which can be reassuring for potential buyers.
Users say that eMaint CMMS excels in asset management and work order management, with one reviewer highlighting its versatility in improving resource allocation and scheduling. This makes it a strong choice for organizations focused on optimizing their maintenance processes.
Reviewers mention that UpKeep stands out for its intuitive user interface, making it easy to navigate from the start. Users appreciate the streamlined process it offers, which eliminates the need for extensive training or cheat sheets, a common pain point with other systems.
According to verified reviews, eMaint CMMS is praised for its responsive customer support, with users noting that assistance is readily available when needed. This can be a significant advantage for teams that require ongoing support during their maintenance management journey.
G2 reviewers highlight that UpKeep's centralized platform effectively manages tenant complaints, allowing for better visibility and communication among team members. This feature is particularly beneficial for organizations that need to coordinate multiple stakeholders efficiently.
Users report that while eMaint CMMS offers a free entry-level price, UpKeep's pricing at $20 per user per month is justified by its ease of use and comprehensive features, making it a worthwhile investment for teams looking for a robust maintenance management solution.
Pricing
Entry-Level Pricing
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
Which types of users are considered paid users?
1 Comment
RC
Hi there!!
There are three user types that require a paid UpKeep license:
1. Admin Users — These users have the ability to add others to the account,...Read more
Requestor Logins: Each work requestor has a unique eMaint login that allows them to submit requests, and view the history of their requests.
Email...Read more
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