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Compare Trustpilot and eKomi 
Featured Products
At a Glance
Market Segments
Small-Business (62.3% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
Starting at $299.00
No pricing available
Trustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing planseKomi
Star Rating
(14)2.8 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about eKomiTrustpilot vs eKomi
When assessing the two solutions, reviewers found Trustpilot easier to use, set up, and administer. Reviewers also preferred doing business with Trustpilot overall.
- Reviewers felt that Trustpilot meets the needs of their business better than eKomi.
- When comparing quality of ongoing product support, reviewers felt that Trustpilot is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Trustpilot over eKomi.
Pricing
Entry-Level Pricing
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
eKomi
No pricing availableFree Trial
Trustpilot
Free Trial is available
eKomi
No trial information availableRatings
Meets Requirements
7.5
204
4.8
11
Ease of Use
8.0
207
6.2
11
Ease of Setup
7.6
115
5.8
6
Ease of Admin
7.8
107
4.2
6
Quality of Support
7.0
191
3.8
10
Has the product been a good partner in doing business?
6.8
105
3.1
6
Product Direction (% positive)
6.2
200
4.7
11
Features by Category
Collection
5.9
36
|
Verified
6.3
5
6.2
35
|
Verified
4.7
6
5.7
33
|
Verified
5.0
6
6.5
31
|
Verified
5.6
6
Feature Not Available
5.0
6
Agentic AI - Review Management
5.7
10
Not enough data
5.7
10
Not enough data
Moderation
5.8
30
|
Verified
5.6
6
6.0
30
|
Verified
4.2
6
6.0
27
|
Verified
5.0
6
Use Cases
6.4
29
|
Verified
5.6
6
6.2
27
|
Verified
5.6
6
5.7
30
|
Verified
4.2
6
Administration
Feature Not Available
4.2
6
6.4
25
|
Verified
4.7
6
6.5
26
|
Verified
4.7
6
6.3
28
|
Verified
4.7
6
Feature Not Available
4.7
6
Display Options
6.4
29
|
Verified
4.4
6
5.7
28
|
Verified
3.9
6
5.6
27
|
Verified
4.4
6
5.8
28
|
Verified
5.0
6
Generative AI
5.6
16
Not enough data
Consumer Intelligence
7.6
87
|
Verified
Not enough data
6.8
65
Not enough data
7.0
62
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
6.7
54
|
Verified
Not enough data
7.7
82
|
Verified
Not enough data
Media Monitoring
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
6.4
14
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Trustpilot and eKomi are categorized as Review Management
Unique Categories
Trustpilot is categorized as Online Reputation Management
eKomi has no unique categories
Reviews
Reviewers' Company Size
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eKomi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Retail
23.1%
Chemicals
15.4%
Accounting
15.4%
Telecommunications
7.7%
Public Safety
7.7%
Other
30.8%
Discussions
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
eKomi has no discussions with answers
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