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Compare Trengo and Zoho SalesIQ 
Featured Products
At a Glance
Market Segments
Small-Business (72.4% of reviews)
Small-Business (73.7% of reviews)
Entry-Level Pricing
€349.00 10 User Per Month
$0.00 3 Operator Per Month
Trengo
Star Rating
(245)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Pros & Cons
Entry-Level Pricing
€349.00 10 User Per Month
Browse all 2 pricing plansZoho SalesIQ
Star Rating
(253)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 3 Operator Per Month
Browse all 4 pricing plansTrengo vs Zoho SalesIQ
When assessing the two solutions, reviewers found Zoho SalesIQ easier to use, set up, and administer. Reviewers also preferred doing business with Zoho SalesIQ overall.
- Reviewers felt that Zoho SalesIQ meets the needs of their business better than Trengo.
- When comparing quality of ongoing product support, reviewers felt that Trengo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Trengo over Zoho SalesIQ.
Pricing
Entry-Level Pricing
Trengo
Boost
€349.00
10 User Per Month
Unify your inbox and automate the basics.
- Basic integrations
- White labelling
- Reporting
Zoho SalesIQ
FREE
$0.00
3 Operator Per Month
- File sharing
- Track and engage with 10K visitors/month
- 100 chat sessions/month
Free Trial
Trengo
Free Trial is available
Zoho SalesIQ
Free Trial is available
Ratings
Meets Requirements
8.2
213
8.7
211
Ease of Use
8.6
217
8.7
211
Ease of Setup
8.2
159
8.6
154
Ease of Admin
8.3
141
8.7
152
Quality of Support
8.8
217
8.3
198
Has the product been a good partner in doing business?
8.8
142
8.9
146
Product Direction (% positive)
9.0
218
8.6
208
Features by Category
Ticket and Case Management
8.3
30
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.0
31
Not enough data
6.7
25
Not enough data
7.7
26
Not enough data
8.2
30
Not enough data
8.1
29
Not enough data
Generative AI
7.2
15
Not enough data
7.1
15
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Feature Not Available
Not enough data
8.0
32
Not enough data
7.7
32
Not enough data
7.9
30
Not enough data
6.8
25
Not enough data
Platform
6.7
32
Not enough data
7.7
73
|
Verified
8.3
56
|
Verified
8.0
34
Not enough data
7.8
30
Not enough data
7.3
33
Not enough data
7.7
32
Not enough data
Messenger
Not enough data
8.2
11
|
Verified
Not enough data
8.3
11
|
Verified
Not enough data
8.9
15
|
Verified
Not enough data
8.9
14
|
Verified
Channels
Not enough data
8.7
10
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
9
|
Verified
Customers
Not enough data
8.9
15
|
Verified
Not enough data
8.6
15
|
Verified
Not enough data
8.3
15
Not enough data
8.8
15
|
Verified
Not enough data
8.9
15
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.5
84
Not enough data
7.5
70
Not enough data
6.8
70
Not enough data
Design
7.6
72
Not enough data
6.9
67
Not enough data
7.7
78
Not enough data
7.7
76
Not enough data
7.6
70
Not enough data
Generative AI
6.0
55
Not enough data
6.1
54
Not enough data
Inbox Tools
8.8
24
Not enough data
7.7
20
Not enough data
7.3
19
Not enough data
7.5
22
Not enough data
Coordination Tools
7.5
14
Not enough data
7.5
20
Not enough data
7.6
16
Not enough data
Software Options
7.6
17
Not enough data
7.0
18
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
7.4
12
Not enough data
7.6
13
Not enough data
8.2
13
Not enough data
7.9
14
Not enough data
8.0
9
Platform
Not enough data
8.3
14
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
7.7
14
Not enough data
7.9
8
Not enough data
7.8
12
Not enough data
7.7
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
7.8
43
Not enough data
7.9
39
Not enough data
7.1
36
Not enough data
7.6
37
Not enough data
Support Automation
7.3
36
Not enough data
7.2
35
Not enough data
7.0
33
Not enough data
7.1
38
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sorting & Filtering
6.9
7
Not enough data
7.6
7
Not enough data
6.2
7
Not enough data
7.1
7
Not enough data
Integrations
6.9
6
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
Time Management
8.1
7
Not enough data
7.9
7
Not enough data
5.2
7
Not enough data
Generative AI
4.8
7
Not enough data
4.5
7
Not enough data
5.2
7
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.7
13
Not enough data
5.7
12
Not enough data
7.1
13
Not enough data
Automation
6.7
12
Not enough data
7.4
12
Not enough data
6.7
12
Not enough data
Artificial Intelligence
6.8
12
Not enough data
7.7
13
Not enough data
6.8
12
Not enough data
Generative AI
6.5
27
Not enough data
6.3
26
Not enough data
6.0
27
Not enough data
Communication
8.2
50
|
Verified
9.1
58
|
Verified
8.0
57
|
Verified
8.7
56
|
Verified
7.5
40
8.5
40
7.9
42
|
Verified
8.8
44
|
Verified
7.4
35
Feature Not Available
Internal Use
7.7
73
|
Verified
8.3
56
|
Verified
7.7
51
|
Verified
Feature Not Available
7.5
40
8.4
55
|
Verified
7.5
46
|
Verified
8.3
43
8.8
57
|
Verified
Feature Not Available
7.7
55
|
Verified
8.7
50
|
Verified
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
7.5
31
7.7
17
7.3
30
7.7
16
Feature Not Available
7.2
13
7.7
27
7.5
10
7.8
27
8.0
10
Self-Service Platform
7.9
30
7.5
10
8.1
32
7.7
10
7.0
26
8.0
9
7.6
30
7.5
8
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.1(won by default)
22
Not enough data
6.2(won by default)
22
Not enough data
Process
8.5(won by default)
36
Not enough data
8.6(won by default)
35
Not enough data
7.7(won by default)
28
Not enough data
Channels
8.6(won by default)
42
Not enough data
8.5(won by default)
40
Not enough data
8.2(won by default)
38
Not enough data
5.7(won by default)
33
Not enough data
8.0(won by default)
35
Not enough data
Insight
7.2(won by default)
27
Not enough data
7.5(won by default)
34
Not enough data
7.2(won by default)
29
Not enough data
7.7(won by default)
32
Not enough data
Generative AI
6.4
11
Not enough data
6.4
11
Not enough data
WhatsApp Messaging - WhatsApp Marketing
7.3
5
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
8.3
5
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
5.3
5
Not enough data
6.0
5
Not enough data
3.7
5
Not enough data
4.0
5
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.7
8
Not enough data
7.5
6
Not enough data
7.2
6
Discovery
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.4
7
Management
Not enough data
7.5
6
Not enough data
7.0
5
Platform
Not enough data
7.3
5
Not enough data
7.9
7
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.0
10
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback
Not enough data
8.5
9
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.2
6
Not enough data
7.9
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Trengo and Zoho SalesIQ are categorized as Live Chat and Customer Self-Service
Unique Categories
Zoho SalesIQ is categorized as Conversational Marketing, Chatbots, Sales Coaching, Visitor Identification, and Lead Scoring
Reviews
Reviewers' Company Size
Trengo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho SalesIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
7.4%
Apparel & Fashion
5.3%
Retail
4.9%
Consumer Services
4.9%
Marketing and Advertising
4.1%
Other
73.3%
Information Technology and Services
16.4%
Marketing and Advertising
8.2%
Computer Software
6.5%
Insurance
4.7%
Telecommunications
4.3%
Other
59.9%
Alternatives
Discussions
Trengo has no discussions with answers
Zoho SalesIQ has no discussions with answers
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