Trengo Pricing Overview

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Free Trial

Boost

€349.00

10 User Per Month

Unify your inbox and automate the basics.

Pro

€599.00

20 User Per Month

AI, advanced security and integrations.

Unlock smarter conversations, happier customers, and a more efficient team.

Trengo has 2 pricing editions, from €349 to €599. A free trial of Trengo is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Trengo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Trengo must be conducted with the seller.

7-day free trial | Cancel anytime | No credit card required

Pricing information was last updated on August 27, 2025

Top-Rated Alternatives

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Trengo Alternatives Pricing

The following is a quick overview of editions offered by other Shared Inbox Software

Front Starter	$25.001 user/month	Essential capabilities to get started with customer-first service Shared inbox and ticketing AI Topics and up to 10 automation rules Basic analytics No-code public knowledge base
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Fin by Intercom Fin with your current helpdesk	$0.991 Outcome	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Trengo alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Trengo Pricing Reviews

(1)

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/26/2025

"Great partnership with Trengo"

4/5

What do you like best about Trengo?

Since April, we’ve been working with Trengo on a pilot project to integrate a live chat feature into our website, and the experience has been very positive. The collaboration has been smooth and efficient from the start.

Our project lead, Charlotte, has been outstanding. She’s highly knowledgeable about Trengo, always available to answer our questions, and provides tailored advice that fits our business needs. Her proactive and solution-oriented approach has made a big difference. We truly appreciate her involvement and support throughout the pilot. Review collected by and hosted on G2.com.

What do you dislike about Trengo?

So far, we haven’t encountered any major issues. However, as we continue exploring Trengo’s features, we’re curious to see more advanced functionalities and how they could further benefit our business. A bit more insight into long-term integration possibilities and scalability would be helpful as we consider next steps beyond the pilot phase. Review collected by and hosted on G2.com.

What problems is Trengo solving and how is that benefiting you?

Trengo is helping us improve customer engagement and streamline communication on our website.

Before the pilot, we didn’t have a direct and instant way to interact with website visitors via chat for example. With Trengo’s live chat, we can now respond quickly to inquiries, offer real-time support, and create a more personal experience for our customers.

In addition to the live chat, the customer journeys within Trengo have proven to be very effective. They help guide our website visitors to the right pages and ensure they find the relevant information faster and more easily. This has significantly improved the user experience and reduced friction in the customer journey.

Overall, Trengo is helping us become more accessible, responsive, and customer-focused — a big step forward in our digital communication strategy. Review collected by and hosted on G2.com.