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Compare Toast and TouchBistro Restaurant POS 
Featured Products
At a Glance
Market Segments
Small-Business (66.6% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
$249USD/MO.
Toast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansTouchBistro Restaurant POS
Star Rating
(108)4.1 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$249USD/MO.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toast excels in providing comprehensive reporting features, with users highlighting its ability to generate detailed sales and labor summaries. One user mentioned that it effectively handles payroll across multiple entities, making it a strong choice for businesses that require robust analytics.
- Users say that TouchBistro Restaurant POS stands out for its user-friendly interface and intuitive design, which requires minimal training. Reviewers appreciate how quickly they can find what they need using the help function, making it a good option for teams looking for a straightforward setup.
- According to verified reviews, Toast's offline mode is a significant advantage, allowing operations to continue even during network outages. Users have praised this feature for ensuring smooth service, especially in busy restaurant environments where connectivity can be an issue.
- Reviewers mention that while TouchBistro offers commendable customer service, Toast has a broader range of features that cater to various operational needs, such as menu building and inventory management. Users have noted that Toast's capabilities in these areas are particularly beneficial for managing complex restaurant operations.
- G2 reviewers highlight that Toast's payment processing options, including the ability for customers to pay at the table, enhance the overall dining experience. This feature has been noted as a solution to slow payment issues, which can be a common pain point in the restaurant industry.
- Users report that while both platforms have similar star ratings, Toast's higher G2 Score reflects greater overall satisfaction among users. This is particularly evident in areas like employee scheduling and accounting, where Toast consistently receives higher praise for its functionality and ease of use.
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
TouchBistro Restaurant POS
TEAM - Up to 5 Licenses
$249USD/MO.
Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.
Free Trial
Toast
No trial information availableTouchBistro Restaurant POS
No trial information availableRatings
Meets Requirements
8.5
265
7.7
101
Ease of Use
8.9
265
8.5
103
Ease of Setup
8.2
179
7.9
72
Ease of Admin
8.5
161
8.5
70
Quality of Support
7.7
256
7.7
99
Has the product been a good partner in doing business?
8.3
162
8.3
69
Product Direction (% positive)
8.4
255
7.9
101
Features by Category
Core HR
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Not enough data
Generative AI
Not enough data
Not enough data
Platform
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Not enough data
Employee Self Service
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Not enough data
Administration
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Not enough data
Taxes
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
Integration
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Not enough data
Platform
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
Not enough data
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
148
6.6
20
8.0
87
5.4
19
7.6
70
4.9
15
8.2
114
6.2
20
8.6
154
6.3
21
8.1
93
6.1
12
Meal Service
8.8
146
5.2
20
8.9
114
6.7
20
8.7
146
6.4
20
8.9
141
6.7
21
8.7
128
6.6
15
Platform Basics
8.6
74
6.2
11
8.3
58
5.6
9
Back Office
8.7
65
5.6
11
8.0
70
5.7
10
8.6
72
7.1
11
7.8
45
5.4
9
Front of Office
9.2
81
6.7
11
8.7
62
6.7
11
8.8
76
6.4
11
7.3
40
5.9
9
Platform Data
9.0
72
6.0
10
Agentic AI - Restaurant Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Toast and TouchBistro Restaurant POS are categorized as Restaurant POS and Restaurant Management
Unique Categories
TouchBistro Restaurant POS has no unique categories
Reviews
Reviewers' Company Size
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TouchBistro Restaurant POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Real Estate
0.9%
Other
12.4%
Restaurants
29.5%
Food & Beverages
22.9%
Hospitality
13.3%
Retail
3.8%
Entertainment
3.8%
Other
26.7%
Alternatives
Discussions
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
Do you support the Star Kitchen Buzzer?
2 Comments
WC
Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the...Read more
I have printers from a previous POS. Will they work with TouchBistro?
1 Comment
SR
Keep it up https://orcid.org/0000-0002-0641-850XRead more
How do i put someone’s name across a table rather than just their colour?
1 Comment
PS
Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'...Read more
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