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Compare SurveyMonkey and Tripetto 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (64.6% of reviews)
Entry-Level Pricing
Contact Us
$0.00
SurveyMonkey
Star Rating
(23,319)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansTripetto
Star Rating
(51)4.6 out of 5
Market Segments
Small-Business (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, reflected in its significantly higher G2 Score of 87.58 compared to Tripetto's 48.72. Users appreciate its user-friendly interface and extensive library of over 500 expert-written templates, making survey creation quick and efficient.
- Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the platform's intuitive design and predefined templates. One reviewer noted they could implement a global survey in just a few days, showcasing the platform's efficiency in real-world applications.
- According to verified reviews, Tripetto shines with its conversational survey flow, which enhances user engagement. Reviewers appreciate its strong UI customization options that require no coding, making it accessible for users who want to create visually appealing surveys without technical expertise.
- Reviewers mention that while Tripetto offers robust form logic and flexibility, it has a much smaller user base, which may limit the availability of community support and resources compared to SurveyMonkey's extensive user community and resources.
- G2 reviewers highlight that both platforms have strong survey-building capabilities, but Tripetto's advanced branching and skip logic features receive praise for their ease of management. Users find it surprisingly simple to build complex, interactive forms, which can be a significant advantage for detailed data collection.
- Users report that while SurveyMonkey has a higher overall satisfaction rating, Tripetto's quality of support is commendable, with many users noting positive experiences with their customer service. This suggests that Tripetto may provide a more personalized support experience, despite its lower overall user satisfaction metrics.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Tripetto
Free
$0.00
All standard Tripetto features, without limits. Available as SaaS and WordPress plugin.
- All standard Tripetto features
- Unlimited forms
- Unlimited logic
Free Trial
SurveyMonkey
Free Trial is available
Tripetto
Free Trial is available
Ratings
Meets Requirements
9.0
20,503
9.0
37
Ease of Use
9.2
20,615
8.9
38
Ease of Setup
9.0
7,952
9.3
16
Ease of Admin
8.9
7,600
8.7
9
Quality of Support
8.6
14,541
8.8
32
Has the product been a good partner in doing business?
8.8
6,649
9.2
6
Product Direction (% positive)
7.7
20,065
9.0
34
Features by Category
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
146
Not enough data
Feedback Analysis
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
144
Not enough data
9.0
148
Not enough data
7.8
139
Not enough data
7.7
138
Not enough data
Generative AI
7.3
131
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1405
9.4
18
8.9
1406
9.4
18
8.6
1331
9.3
18
8.8
1373
9.2
16
Survey Customization
8.5
1151
9.1
18
8.2
1186
9.4
18
8.1
1074
8.4
16
8.1
901
9.3
17
Survey Insights
8.6
1332
8.9
18
8.0
930
8.7
14
8.5
1244
8.6
18
8.4
1132
8.6
16
Agentic AI - Survey
7.6
148
Not enough data
7.7
146
Not enough data
8.0
150
Not enough data
Customization
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
225
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Tripetto are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Tripetto has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tripetto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
16.7%
Computer Software
8.3%
Marketing and Advertising
4.2%
Human Resources
4.2%
Graphic Design
4.2%
Other
62.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is Tripetto?
1 Comment
WF
calls its builder interface a “storyboard”. You can put together different questions/actions and easily incorporate branching and skip logic.
Read more
Tripetto has no more discussions with answers
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