Compare SurveyMonkey and Suzy 
- Users report that SurveyMonkey excels in its user-friendly Survey Builder, which has a score of 9.0, making it easy for small businesses to create surveys quickly. In contrast, Suzy also scores 9.0 in this area, but reviewers mention that its question types are slightly more versatile, scoring 9.1.
- Reviewers mention that Suzy's quality of support is outstanding, with a score of 9.7, significantly higher than SurveyMonkey's 8.6. Users on G2 appreciate the responsiveness and helpfulness of Suzy's support team, which enhances their overall experience.
- G2 users highlight that SurveyMonkey's feedback management features, particularly tagging and segmentation, score lower at 7.3 and 7.6 respectively. In contrast, Suzy's feedback management capabilities are perceived as more robust, allowing for better data organization and analysis.
- Users say that SurveyMonkey offers strong customization options, particularly with its multi-page forms and conditional logic, both scoring 8.9 and 8.5. However, reviewers mention that Suzy's multimedia support is slightly less effective, scoring 7.8, which may limit engagement in surveys.
- Reviewers mention that SurveyMonkey's reporting and analytics features are well-received, scoring 8.6, but Suzy's score of 8.2 indicates that it may not provide as comprehensive insights. Users on G2 express a desire for more advanced analytics tools in Suzy.
- Users report that while both platforms offer mobile forms, SurveyMonkey scores higher at 8.8 compared to Suzy's lower score, indicating a more seamless mobile experience for users who need to collect feedback on-the-go.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Survey Monkey has a wealth of tools that allow you to fully customize your surveys. Data Trends and summaries are easy to use and great for at-a-glance review. Our office can use survey monkey to tailor very specific reviews for virtually anything we need....
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Suzy is easy to use, is a robust platform, and has many features above and beyond what others offer.
Offers data points, but no insights. The sample sizes are also very low and although they say they are statistically significant, we could never verify that as other data contradicted it. You are very much "own your own...the success team is quite limited...
Survey Monkey has a wealth of tools that allow you to fully customize your surveys. Data Trends and summaries are easy to use and great for at-a-glance review. Our office can use survey monkey to tailor very specific reviews for virtually anything we need....
Suzy is easy to use, is a robust platform, and has many features above and beyond what others offer.
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Offers data points, but no insights. The sample sizes are also very low and although they say they are statistically significant, we could never verify that as other data contradicted it. You are very much "own your own...the success team is quite limited...
