Compare SurveyLegend and SurveyMonkey 
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Small-Business (36.2% of reviews)
Entry-Level Pricing
Free
No pricing available
SurveyLegend
Star Rating
(507)4.4 out of 5
Market Segments
Small-Business (61.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkeySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its Survey Builder, scoring 9.0, which reviewers mention makes it easy to create complex surveys with a variety of question types. In contrast, SurveyLegend's Survey Builder scored slightly lower at 8.8, indicating a less intuitive experience.
- Reviewers mention that SurveyMonkey's reporting and analytics features are robust, with a score of 8.6, allowing for detailed insights into survey results. SurveyLegend, however, received a lower score of 7.8 in this area, suggesting that its analytics capabilities may not be as comprehensive.
- G2 users highlight SurveyMonkey's ease of use, scoring 9.2, which many reviewers say contributes to a smoother user experience. SurveyLegend's ease of use score of 9.1 is commendable but indicates a slight edge for SurveyMonkey in this critical area.
- Users on G2 report that SurveyMonkey offers better customization options, particularly with its Conditional Logic feature scoring 8.5, which allows for more tailored survey experiences. SurveyLegend's Conditional Logic scored lower at 8.0, suggesting less flexibility in survey design.
- Reviewers mention that SurveyMonkey's quality of support is rated at 8.6, with many users appreciating the responsiveness and helpfulness of the support team. In comparison, SurveyLegend's support quality score of 8.4 indicates a slightly less favorable experience.
- Users say that SurveyMonkey's data exporting capabilities are superior, scoring 8.6, which allows for seamless integration with other tools. SurveyLegend's score of 7.3 in this area suggests limitations in how users can manage and utilize their survey data.
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Pricing
Entry-Level Pricing
SurveyMonkey
No pricing availableFree Trial
SurveyLegend
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.7
426
9.0
20,150
Ease of Use
9.1
432
9.2
20,252
Ease of Setup
8.9
216
9.0
7,605
Ease of Admin
8.7
204
8.9
7,495
Quality of Support
8.4
335
8.6
14,263
Has the product been a good partner in doing business?
8.4
174
8.8
6,549
Product Direction (% positive)
8.1
417
7.7
19,711
Features by Category
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
Survey Management
8.8
84
9.0
1092
8.7
87
8.9
1130
8.4
83
8.5
1053
8.5
82
8.8
1096
Survey Customization
7.9
75
8.5
892
7.7
74
8.3
923
8.0
72
8.2
827
7.8
67
8.2
653
Survey Insights
7.8
80
8.6
1047
7.8
61
8.1
691
7.3
71
8.6
997
7.8
67
8.4
891
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Categories
Categories
Shared Categories
SurveyLegend and SurveyMonkey are categorized as Survey
Unique Categories
SurveyLegend has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
SurveyLegend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.7%
Higher Education
5.5%
Non-Profit Organization Management
4.1%
Information Technology and Services
4.1%
Marketing and Advertising
3.9%
Other
73.8%
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
SurveyLegend
Most Helpful Favorable Review
Jessica M.
Verified User in Retail
The easy to use templates and instructions. The overall look and feel
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
That you can't export data or even read the full open-ended responses without upgrading. I am not going to sign up for a year subscription when I just need this for one survey. My data is held hostage until I pay more money which was not at all clear when I...
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Jessica M.
Verified User in Retail
The easy to use templates and instructions. The overall look and feel
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Verified User in Non-Profit Organization Management
That you can't export data or even read the full open-ended responses without upgrading. I am not going to sign up for a year subscription when I just need this for one survey. My data is held hostage until I pay more money which was not at all clear when I...
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Alternatives
Discussions
Are my data and payments safe?
2 comments
Official Response from SurveyLegend
For us, security and privacy concerns are of highest priority! Everything in SurveyLegend is encrypted; from the data transfer on our webpage and survey app,...Read more
When should we expect an update, i love your software.
1 comment
Official Response from SurveyLegend
Hi Joan,
What exact feature update are you waiting for? We are honored to have you as a member of SurveyLegend :)
Best regards,
Team SurveyLegendRead more
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more
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