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Compare SurveyHero and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (69.4% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
SurveyHero
Star Rating
(36)4.4 out of 5
Market Segments
Small-Business (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SurveyHeroSurveyMonkey
Star Rating
(23,314)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher G2 Score compared to SurveyHero. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design surveys that adhere to scientifically sound research methods. This is a notable advantage over SurveyHero, which, while flexible, does not offer the same breadth of templates.
- Users say that SurveyMonkey's implementation process is remarkably smooth, with many highlighting the intuitive onboarding wizard that facilitates quick setup. In contrast, some users of SurveyHero have mentioned challenges with setup, indicating that it may not be as straightforward for new users.
- Reviewers mention that SurveyHero shines in its flexibility, particularly with features like code-based survey sharing, which allows for intricate and detailed surveys. However, this complexity can be a double-edged sword, as some users may find it overwhelming compared to SurveyMonkey's more guided approach.
- Users highlight the quality of support provided by SurveyMonkey, with many praising its responsiveness and helpfulness. While SurveyHero also offers support, some users feel it could be improved, as indicated by slightly lower satisfaction ratings in this area.
- According to recent feedback, both platforms offer strong survey distribution capabilities, but SurveyMonkey's overall performance in reporting and analytics is favored by users. They appreciate the detailed insights it provides, which can be crucial for making informed decisions based on survey data.
Pricing
Entry-Level Pricing
SurveyHero
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
SurveyHero
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
34
9.0
20,496
Ease of Use
8.9
35
9.2
20,608
Ease of Setup
8.3
26
9.0
7,945
Ease of Admin
8.6
6
8.9
7,597
Quality of Support
8.3
23
8.6
14,536
Has the product been a good partner in doing business?
Not enough data
8.8
6,646
Product Direction (% positive)
7.9
33
7.7
20,058
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
8.6
22
9.0
1402
8.6
22
8.9
1407
7.8
22
8.6
1332
8.6
22
8.8
1373
Survey Customization
8.5
20
8.5
1152
7.8
20
8.2
1186
7.8
17
8.1
1075
8.3
18
8.1
901
Survey Insights
7.8
21
8.6
1328
7.3
18
8.0
932
8.0
20
8.5
1245
8.3
19
8.4
1133
Agentic AI - Survey
7.2
9
7.6
148
8.3
9
7.7
147
9.1
9
8.0
151
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Categories
Categories
Shared Categories
SurveyHero and SurveyMonkey are categorized as Survey
Unique Categories
SurveyHero has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
SurveyHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
19.4%
Education Management
11.1%
Research
8.3%
Non-Profit Organization Management
5.6%
Hospitality
5.6%
Other
50.0%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
SurveyHero has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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