G2 reviewers report that Zoho Survey excels in user experience, with many praising its intuitive survey builder that allows for quick creation and distribution of surveys. Users appreciate the clean interface and minimal setup required, making it accessible even for those without prior experience.
According to verified reviews, SurveyGold is recognized for its simplicity and fast loading times, which users find appealing. However, while it offers straightforward questions, some users feel it lacks the advanced features that Zoho Survey provides, which can limit its effectiveness for more complex survey needs.
Users say that Zoho Survey's integration with other Zoho tools enhances its functionality, allowing for seamless data utilization across platforms. This integration is particularly beneficial for businesses already using Zoho CRM, as it streamlines the feedback process.
Reviewers mention that while SurveyGold offers solid data collection capabilities, including features like frequency charts and response filtering, it may not match the comprehensive reporting and analytics options available in Zoho Survey, which users find crucial for in-depth analysis.
G2 reviewers highlight that Zoho Survey's overall satisfaction is reflected in its higher G2 Score, indicating a stronger market presence and user approval compared to SurveyGold. This is supported by a significantly larger number of reviews, suggesting that Zoho Survey's performance is consistently validated by a broader user base.
Users appreciate SurveyGold's focus on ease of use, but some express a desire for more advanced features that could enhance their survey capabilities. In contrast, Zoho Survey's robust feature set, including multilingual support and branching logic, caters to a wider range of survey needs, making it a more versatile choice for diverse users.
Pricing
Entry-Level Pricing
SurveyGold
SurveyGold Premium Subscription
$25
Month
Maximum survey creation, deployment and reporting features for an individual survey author.
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