Compare SuiteCRM and Vtiger All-In-One CRM 
At a Glance
Market Segments
Small-Business (67.4% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
No pricing available
$12.00 1 User Per Month
SuiteCRM
Star Rating
(91)4.2 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMVtiger All-In-One CRM
Star Rating
(411)4.3 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vtiger All-In-One CRM excels in Lead Management with a score of 8.4, while SuiteCRM shines in Lead Management with a higher score of 8.8, indicating that SuiteCRM may offer more robust features for tracking and nurturing leads.
- Reviewers mention that Vtiger's Email Marketing capabilities score 7.7, which is lower than SuiteCRM's 8.3, suggesting that SuiteCRM provides a more effective platform for executing email campaigns.
- G2 users highlight that Vtiger's Customer Support Portal and Knowledge Base both score 8.0 and 8.1 respectively, while SuiteCRM's Knowledge Base is rated lower at 7.8, indicating that Vtiger may offer better support resources for users.
- Users on G2 report that Vtiger's Customization features score 8.4, while SuiteCRM scores slightly higher at 8.6, suggesting that SuiteCRM may provide more flexibility in tailoring the software to specific business needs.
- Reviewers mention that Vtiger's Performance and Reliability score is 8.5, which is comparable to SuiteCRM's 8.6, indicating that both platforms are reliable, but SuiteCRM may have a slight edge in performance.
- Users say that Vtiger's Mobile User Support is rated at 6.8, significantly lower than SuiteCRM's 8.3, suggesting that SuiteCRM offers a more user-friendly mobile experience for on-the-go access.
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Pricing
Entry-Level Pricing
SuiteCRM
No pricing availableVtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
SuiteCRM
No trial information availableVtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
8.7
76
8.6
356
Ease of Use
7.9
76
8.2
357
Ease of Setup
8.1
35
7.9
211
Ease of Admin
8.2
33
8.2
211
Quality of Support
8.0
71
8.6
341
Has the product been a good partner in doing business?
8.8
32
8.6
203
Product Direction (% positive)
8.4
73
8.8
344
Features by Category
Sales Force Automation
9.0
65
|
Verified
8.7
179
|
Verified
Feature Not Available
Feature Not Available
8.5
60
|
Verified
8.1
165
|
Verified
8.4
64
|
Verified
7.9
169
|
Verified
8.2
54
|
Verified
7.2
33
8.3
57
|
Verified
7.8
132
|
Verified
8.2
56
|
Verified
7.8
143
|
Verified
8.3
57
|
Verified
8.2
141
|
Verified
8.2
57
|
Verified
8.2
130
|
Verified
Marketing Automation
8.3
52
|
Verified
7.7
135
|
Verified
8.0
54
|
Verified
7.7
130
|
Verified
8.8
58
|
Verified
8.4
158
|
Verified
Feature Not Available
7.7
95
|
Verified
Customer Support
8.1
54
|
Verified
8.3
126
|
Verified
8.0
52
|
Verified
8.0
111
|
Verified
7.8
55
|
Verified
8.1
122
|
Verified
7.6
51
|
Verified
8.1
82
8.0
53
|
Verified
8.1
98
|
Verified
Reporting & Analytics
8.4
62
|
Verified
8.1
172
|
Verified
8.3
64
|
Verified
8.0
180
|
Verified
8.0
57
|
Verified
7.8
126
|
Verified
Mobile & Social
Feature Not Available
7.4
83
|
Verified
8.2
46
7.1
78
|
Verified
8.3
49
|
Verified
6.8
118
|
Verified
Platform
8.6
36
|
Verified
8.4
117
|
Verified
8.5
36
|
Verified
8.4
115
|
Verified
8.8
36
|
Verified
8.7
120
|
Verified
8.4
32
|
Verified
8.0
77
|
Verified
8.5
32
|
Verified
7.3
23
|
Verified
8.6
33
|
Verified
7.8
100
|
Verified
8.6
35
|
Verified
8.5
116
|
Verified
7.9
33
|
Verified
7.9
94
|
Verified
Integration
8.4
33
|
Verified
8.0
110
|
Verified
7.7
28
|
Verified
7.6
67
|
Verified
7.7
28
|
Verified
6.8
71
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Ticket and Case Management
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.2
33
Not enough data
8.5
36
|
Verified
Not enough data
8.5
41
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication Channels
Not enough data
7.9
36
|
Verified
Not enough data
8.3
42
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
7.2
31
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
7.8
31
|
Verified
Not enough data
8.3
52
|
Verified
Not enough data
8.1
56
|
Verified
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SuiteCRM and Vtiger All-In-One CRM are categorized as CRM
Unique Categories
SuiteCRM is categorized as Online Form Builder
Vtiger All-In-One CRM is categorized as Help Desk
Reviews
Reviewers' Company Size
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.3%
Computer Software
9.3%
Telecommunications
7.0%
Internet
5.8%
Accounting
5.8%
Other
55.8%
Information Technology and Services
20.8%
Computer Software
10.6%
Marketing and Advertising
5.5%
Telecommunications
3.9%
Retail
2.9%
Other
56.4%
Most Helpful Reviews
SuiteCRM
Most Helpful Favorable Review
Verified User in Hospital & Health Care
It is a system that can be customized. It is easy to find customers.
Most Helpful Critical Review
Verified User in Information Technology and Services
The effectuation; in short, it did not work for me.
Vtiger All-In-One CRM
Most Helpful Favorable Review
Verified User in Information Technology and Services
The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Didn't integrate with some of our platforms, and very little marketing capabilities. App was limited when we used it - sales people didn't like it.
Verified User in Hospital & Health Care
It is a system that can be customized. It is easy to find customers.
Verified User in Information Technology and Services
The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support.
Verified User in Information Technology and Services
The effectuation; in short, it did not work for me.
Verified User in Marketing and Advertising
Didn't integrate with some of our platforms, and very little marketing capabilities. App was limited when we used it - sales people didn't like it.
Discussions
SuiteCRM has no discussions with answers
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
How do companies typically use PRODUCT?
2 comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 comments
VD
It seems like you haven't provided any text in an unknown language for translation. Could you please provide the text you would like translated into English?Read more
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