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- Square for Retail
- Zettle by PayPal
- Square for Retail-vs-Zettle by PayPal
Compare Square for Retail and Zettle by PayPal 
At a Glance
Market Segments
Small-Business (79.7% of reviews)
Small-Business (76.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Square for Retail
Star Rating
(65)4.4 out of 5
Market Segments
Small-Business (79.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Square for RetailZettle by PayPal
Star Rating
(13)4.3 out of 5
Market Segments
Small-Business (76.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Zettle by PayPalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Square for Retail excels in its Inventory Management with a score of 8.7, allowing for effective tracking and low-stock alerts, while PayPal Zettle's inventory features are less robust, leading to some user frustration.
- Reviewers mention that Square for Retail offers superior Employee Management capabilities, scoring 8.3, which includes features like staff scheduling and permissions, whereas PayPal Zettle's employee management tools are more limited, impacting operational efficiency.
- G2 users highlight that Square for Retail's Reporting and Analytics features, with a score of 8.7, provide comprehensive insights into sales and inventory, while PayPal Zettle's reporting capabilities are seen as basic, lacking depth in data analysis.
- Users on G2 say that Square for Retail's Quality of Support is rated at 8.2, but many reviewers express that they have experienced delays in response times, whereas PayPal Zettle shines with a higher support rating of 8.9, indicating more reliable customer service.
- Reviewers mention that Square for Retail's Credit Card Payments feature is rated at 9.0, providing seamless transactions, while PayPal Zettle also performs well in this area but lacks some advanced payment options that Square offers.
- Users report that Square for Retail's Product Direction is rated at 8.5, with many users feeling optimistic about future updates, while PayPal Zettle impresses with a perfect score of 10.0, indicating strong confidence in its ongoing development and enhancements.
Featured Products
Sponsored
Barawave
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Multichannel Retail
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KORONA POS
(26)
Multichannel Retail
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Pricing
Entry-Level Pricing
Square for Retail
No pricing availableZettle by PayPal
No pricing availableFree Trial
Square for Retail
Free Trial is available
Zettle by PayPal
No trial information availableRatings
Meets Requirements
8.8
57
8.9
9
Ease of Use
9.2
57
9.3
9
Ease of Setup
9.3
20
Not enough data
Ease of Admin
9.1
21
Not enough data
Quality of Support
8.2
52
9.0
8
Has the product been a good partner in doing business?
9.4
21
Not enough data
Product Direction (% positive)
8.5
54
10.0
9
Features by Category
POS
9.0
5
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
9.2
6
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meal Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Square for Retail and Zettle by PayPal are categorized as Retail POS
Unique Categories
Square for Retail is categorized as Retail Management Software and Multichannel Retail
Zettle by PayPal is categorized as Restaurant POS
Reviews
Reviewers' Company Size
Square for Retail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zettle by PayPal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
56.3%
Consumer Goods
4.7%
Food & Beverages
3.1%
Civic & Social Organization
3.1%
Apparel & Fashion
3.1%
Other
29.7%
Retail
30.8%
Information Technology and Services
15.4%
Marketing and Advertising
7.7%
Food & Beverages
7.7%
Environmental Services
7.7%
Other
30.8%
Most Helpful Reviews
Square for Retail
Most Helpful Favorable Review
Ginger K.
Verified User in Retail
How easy it is to work. Having everything handy were every I am even able to pull it up on my iPhone.
Most Helpful Critical Review
Verified User in Accounting
Additional work is needed before Square Retail is an end to end solution for Inventory Management. The Inventory Management system does not have bar code capabilities for creating purchase orders or receiving Inventory. In addition the reporting features...
Zettle by PayPal
Most Helpful Favorable Review
Verified User in Cosmetics
PayPal Zettle is very easy to set up and very easy to use. I have used both the site and my android phone for setup and have not had problems with either device. It is comparable in ease of use to Square and much easier to use than it's predecessor PayPal...
Most Helpful Critical Review
Ahmed M.
Verified User in Environmental Services
Regretfully, built-in capabilities of Zettle seem to be somewhat limited when came to some of the competitors. It does not have anything like customer relationship management and the performance reports, which are good for taking my company to the next level.
Ginger K.
Verified User in Retail
How easy it is to work. Having everything handy were every I am even able to pull it up on my iPhone.
Verified User in Cosmetics
PayPal Zettle is very easy to set up and very easy to use. I have used both the site and my android phone for setup and have not had problems with either device. It is comparable in ease of use to Square and much easier to use than it's predecessor PayPal...
Verified User in Accounting
Additional work is needed before Square Retail is an end to end solution for Inventory Management. The Inventory Management system does not have bar code capabilities for creating purchase orders or receiving Inventory. In addition the reporting features...
Ahmed M.
Verified User in Environmental Services
Regretfully, built-in capabilities of Zettle seem to be somewhat limited when came to some of the competitors. It does not have anything like customer relationship management and the performance reports, which are good for taking my company to the next level.
Alternatives
Discussions
How is Square for Retail different from Square Point of Sale?
1 comment
Official Response from Square for Retail
Square Point of Sale and Square for Retail are different products, and we want to make sure our sellers know what the differences are between both. You can...Read more
Square for Retail has no more discussions with answers
Zettle by PayPal has no discussions with answers
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