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- Spok-vs-Voalte Messenger
Compare Spok and Voalte Messenger 
At a Glance
Market Segments
Enterprise (75.0% of reviews)
Enterprise (70.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Spok
Star Rating
(12)3.8 out of 5
Market Segments
Enterprise (75.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SpokVoalte Messenger
Star Rating
(10)4.3 out of 5
Market Segments
Enterprise (70.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Voalte MessengerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Voalte Messenger excels in user authorization with its HIPAA Compliant Messaging feature, receiving a high score of 9.0, while Spok's similar feature scores lower at 8.0, indicating a stronger emphasis on security in Voalte Messenger.
- Reviewers mention that Voalte Messenger's messaging capabilities are superior, scoring 9.4 compared to Spok's 8.7, highlighting that users appreciate the intuitive interface and reliability of Voalte's messaging system.
- G2 users indicate that Voalte Messenger offers better collaboration tools, particularly in scheduling, with a score of 8.7, while Spok lacks in this area, suggesting that Voalte provides a more integrated experience for team coordination.
- Users on G2 report that Voalte Messenger has a more favorable product direction, scoring a perfect 10.0, which suggests that users feel confident in the ongoing development and future enhancements of the software, unlike Spok, which scores only 6.1.
- Reviewers mention that the quality of support for Voalte Messenger is rated at 8.9, significantly higher than Spok's 8.0, indicating that users find Voalte's customer service more responsive and helpful.
- Users say that Voalte Messenger's mobile access is highly rated, allowing for seamless communication on-the-go, while Spok's mobile capabilities are perceived as less robust, affecting user satisfaction in mobile environments.
Pricing
Entry-Level Pricing
Spok
No pricing availableVoalte Messenger
No pricing availableFree Trial
Spok
No trial information availableVoalte Messenger
No trial information availableRatings
Meets Requirements
8.3
9
9.0
7
Ease of Use
8.0
9
9.0
7
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.0
9
8.9
6
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
6.1
9
10.0
8
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Communication
Not enough data
8.9
6
8.7
5
9.3
5
8.7
5
8.0
5
8.7
5
9.4
6
Not enough data
9.0
5
8.7
5
8.9
6
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Spok and Voalte Messenger are categorized as Clinical Communication and Collaboration
Unique Categories
Spok is categorized as Medical Staff Scheduling and HIPAA Compliant Messaging
Voalte Messenger has no unique categories
Reviews
Reviewers' Company Size
Spok
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voalte Messenger
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
50.0%
Medical Practice
16.7%
Hospitality
8.3%
Higher Education
8.3%
Health, Wellness and Fitness
8.3%
Other
8.3%
Hospital & Health Care
100.0%
‐
‐
‐
‐
Other
0.0%
Most Helpful Reviews
Spok
Most Helpful Favorable Review
Verified User in Hospital & Health Care
The easiest to use of the app. It helps our physicians communicate in a timely manner
Most Helpful Critical Review
Samuel C.
Verified User in Hospital & Health Care
The software is slow and sometimes shuts down. It is annoying that I can't take a new pager via the app, I need to call the Hospital Operator to transfer a pager. I would appreciate it if I could text more easily via Spok, but you can't text someone with a...
Voalte Messenger
Most Helpful Favorable Review
Verified User in Hospital & Health Care
This makes it super easy to get in touch with people within the organization without having to be as formal as an email.
Most Helpful Critical Review
Verified User in Hospital & Health Care
The easiest to use of the app. It helps our physicians communicate in a timely manner
Verified User in Hospital & Health Care
This makes it super easy to get in touch with people within the organization without having to be as formal as an email.
Samuel C.
Verified User in Hospital & Health Care
The software is slow and sometimes shuts down. It is annoying that I can't take a new pager via the app, I need to call the Hospital Operator to transfer a pager. I would appreciate it if I could text more easily via Spok, but you can't text someone with a...
Alternatives
Discussions
Spok has no discussions with answers
Group Texts
1 comment
RR
This issue -- inability to add participants to chat groups -- is a real annoyance. I see you ask this question 2 years ago and no one ever replied. There...Read more
Voalte Messenger has no more discussions with answers
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