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- Smile.io-vs-Zinrelo Loyalty Rewards Platform
Compare Smile.io and Zinrelo Loyalty Rewards Platform 
At a Glance
Market Segments
Small-Business (90.1% of reviews)
Small-Business (69.9% of reviews)
Entry-Level Pricing
Free
Contact Zinrelo
Smile.io
Star Rating
(164)4.6 out of 5
Market Segments
Small-Business (90.1% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansZinrelo Loyalty Rewards Platform
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (69.9% of reviews)
Entry-Level Pricing
Contact Zinrelo
Learn more about Zinrelo Loyalty Rewards PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smile.io excels in its Ease of Setup with a score of 9.3, making it particularly user-friendly for small businesses looking to implement a loyalty program quickly. In contrast, Zinrelo's score of 8.9 indicates a slightly more complex setup process.
- Reviewers mention that Smile.io's Quality of Support is outstanding, with a score of 9.6, highlighting responsive customer service. Zinrelo, while still strong at 9.3, may not match the same level of support responsiveness as reported by users.
- G2 users indicate that Smile.io's Loyalty Engine is robust, scoring 9.1, which allows for effective customer engagement strategies. Zinrelo's score of 8.9 suggests it is effective but may lack some of the advanced features that users appreciate in Smile.io.
- Users on G2 report that Smile.io offers superior Gamification features, scoring 6.8, which some users find less engaging compared to Zinrelo's score of 7.6. This indicates that Zinrelo may provide a more interactive experience for users looking for gamified loyalty programs.
- Reviewers mention that Smile.io's Membership features score 8.5, which users find beneficial for creating tiered loyalty programs. Zinrelo's lower score of 8.1 suggests that its membership options may not be as flexible or appealing to users.
- Users say that Smile.io's Integrations score of 8.5 is a significant advantage, allowing for seamless connections with various e-commerce platforms. Zinrelo's score of 7.9 indicates that while it offers integrations, it may not be as extensive or user-friendly as those provided by Smile.io.
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Pricing
Entry-Level Pricing
Smile.io
Free
Free
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
Zinrelo Loyalty Rewards Platform
Custom pricing available
Contact Zinrelo
Every businesses' objectives and pain points are different. We at Zinrelo understand this and create customized programs based on the requirement. This helps businesses setup an optimized loyalty program depending on their needs.
Free Trial
Smile.io
No trial information availableZinrelo Loyalty Rewards Platform
No trial information availableRatings
Meets Requirements
8.7
157
9.1
70
Ease of Use
9.2
159
9.2
71
Ease of Setup
9.3
149
8.9
61
Ease of Admin
9.2
111
9.5
57
Quality of Support
9.4
147
9.3
69
Has the product been a good partner in doing business?
9.4
108
9.7
58
Product Direction (% positive)
8.8
156
9.1
64
Features by Category
Loyalty Experience
9.0
139
8.9
16
8.9
140
8.5
16
8.5
139
8.1
16
8.0
140
8.2
16
6.9
137
7.6
11
6.9
132
7.1
11
Loyalty Platform
7.8
137
8.3
14
8.2
136
8.2
15
8.1
136
8.0
16
7.4
133
8.2
14
8.4
137
7.9
15
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smile.io and Zinrelo Loyalty Rewards Platform are categorized as Customer Advocacy and Loyalty Management
Unique Categories
Smile.io has no unique categories
Zinrelo Loyalty Rewards Platform has no unique categories
Reviews
Reviewers' Company Size
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zinrelo Loyalty Rewards Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.1%
Apparel & Fashion
14.9%
Food & Beverages
9.3%
Cosmetics
6.8%
Consumer Goods
6.8%
Other
31.1%
Retail
32.5%
Food & Beverages
7.2%
Apparel & Fashion
6.0%
Cosmetics
4.8%
Consumer Goods
4.8%
Other
44.6%
Most Helpful Reviews
Smile.io
Most Helpful Favorable Review
Jason C.
Verified User in Automotive
The value of any app is only as good as it's support. The smile team is not only an expert in the software, but also in loyalty strategies and best practices. They can help you avoid pitfalls and ensure you are going to meet your business goals. Loyalty...
Most Helpful Critical Review
Verified User in Retail
Order-based pricing is the bane of an ecommerce owner's existence. All apps it seems now want a percentage of you revenue, rather than to be paid for the value of their service. Smile.io is no different. What's more, several of the most important...
Zinrelo Loyalty Rewards Platform
Most Helpful Favorable Review
Verified User in Restaurants
I enjoy the simplicity of it on the admin side. It helps with customer retention as well.
Most Helpful Critical Review
Verified User in Retail
The source code is somewhat outdated, but it is still easy to understand. I'm wanting to make my own version of the program because things keep breaking.
Jason C.
Verified User in Automotive
The value of any app is only as good as it's support. The smile team is not only an expert in the software, but also in loyalty strategies and best practices. They can help you avoid pitfalls and ensure you are going to meet your business goals. Loyalty...
Verified User in Restaurants
I enjoy the simplicity of it on the admin side. It helps with customer retention as well.
Verified User in Retail
Order-based pricing is the bane of an ecommerce owner's existence. All apps it seems now want a percentage of you revenue, rather than to be paid for the value of their service. Smile.io is no different. What's more, several of the most important...
Verified User in Retail
The source code is somewhat outdated, but it is still easy to understand. I'm wanting to make my own version of the program because things keep breaking.
Alternatives
Discussions
Is smile IO for free?
1 comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
How does smile app work?
1 comment
Official Response from Smile.io
The Smile.io app works across commerce platforms Shopify, Shopify Plus, and BigCommerce by heading into their app store's and installing Smile into your...Read more
What is a good way to raise awareness with our customers that they are enrolled and getting points?
2 comments
MB
To increase awareness customers should be reminded about the program at multiple touch points. Some of them are
1. A monthly email statement about their...Read more
What is Zinrelo Loyalty Rewards Platform used for?
1 comment
Official Response from Zinrelo Loyalty Rewards Platform
Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data...Read more
Zinrelo Loyalty Rewards Platform has no more discussions with answers
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