Compare Site24x7 and Uptime.com 
At a Glance
Market Segments
Small-Business (44.2% of reviews)
Small-Business (48.6% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Starting at $20.00 Per Month
Site24x7
Star Rating
(297)4.6 out of 5
Market Segments
Small-Business (44.2% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansUptime.com
Star Rating
(175)4.5 out of 5
Market Segments
Small-Business (48.6% of reviews)
Entry-Level Pricing
Starting at $20.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Site24x7 excels in Multi-Cloud Management with a score of 9.6, allowing seamless integration across various cloud platforms, while Uptime.com, although strong, scores slightly lower at 9.1 in this area.
- Reviewers mention that Uptime.com shines in Quality of Support, achieving a score of 9.3, which users appreciate for its responsiveness and helpfulness, compared to Site24x7's score of 8.7.
- G2 users highlight Site24x7's superior Scheduling capabilities with a score of 9.4, making it easier for users to set up monitoring tasks, while Uptime.com does not have a comparable feature highlighted in reviews.
- Users on G2 report that Uptime.com offers better Ease of Use with a score of 9.3, making it more accessible for new users, whereas Site24x7 scores 8.9, indicating a steeper learning curve.
- Reviewers say that Site24x7's Alerting features are robust, scoring 9.2, but Uptime.com edges ahead with a score of 9.3, providing more customizable alert options that users find beneficial.
- Users report that Uptime.com provides superior AI Text Generation capabilities with a score of 9.4, which is particularly useful for generating insights from monitoring data, while Site24x7's score in this area is notably lower at 7.0.
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Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Uptime.com
Starter
Starting at $20.00
Per Month
Start with basic monitoring necessities.
- 30+ Basic Monitoring Checks for HTTP(S), SSL, DNS, and more
- 1+ Synthetic Monitoring Transaction Check
- 1+ API Check
Free Trial
Site24x7
Free Trial is available
Uptime.com
Free Trial is available
Ratings
Meets Requirements
9.1
254
9.1
146
Ease of Use
8.8
259
9.3
148
Ease of Setup
8.9
218
9.1
117
Ease of Admin
8.9
217
8.8
113
Quality of Support
8.6
230
9.3
118
Has the product been a good partner in doing business?
8.9
202
9.2
100
Product Direction (% positive)
9.5
257
8.9
131
Features by Category
Operations
9.4
19
Not enough data
9.2
19
Not enough data
9.6
19
Not enough data
9.4
19
Not enough data
Cost Optimization
8.9
19
Not enough data
9.0
20
Not enough data
9.1
18
Not enough data
Administration
9.4
19
Not enough data
9.6
20
Not enough data
9.4
18
Not enough data
Functionality
8.8
119
9.0
95
9.2
127
9.3
101
9.3
122
9.4
90
8.8
121
8.9
96
8.9
108
9.1
83
8.9
111
8.8
80
Functionality
9.2
35
Not enough data
9.2
34
Not enough data
8.2
33
Not enough data
8.9
33
Not enough data
8.6
33
Not enough data
8.4
33
Not enough data
Functionality
9.1
90
Not enough data
9.3
91
Not enough data
8.4
74
Not enough data
8.8
71
Not enough data
Management
9.0
76
Not enough data
8.7
78
Not enough data
8.6
70
Not enough data
Monitoring
Feature Not Available
Not enough data
8.9
93
Not enough data
Feature Not Available
Not enough data
9.3
101
Not enough data
Administration
9.2
97
Not enough data
9.1
84
Not enough data
8.8
80
Not enough data
Analysis
8.9
95
Not enough data
8.8
104
Not enough data
8.8
79
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Preparation
8.7
34
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
33
|
Verified
Not enough data
Analysis
8.6
34
|
Verified
Not enough data
9.1
34
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
Visualization
9.3
36
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
Monitoring
8.8
79
Not enough data
8.8
82
Not enough data
9.0
83
Not enough data
8.4
60
Not enough data
9.0
81
Not enough data
Response
8.8
83
Not enough data
9.0
79
Not enough data
8.6
75
Not enough data
Performance
8.6
74
Not enough data
8.5
64
Not enough data
Functionality
8.6
63
Not enough data
8.4
61
Not enough data
8.4
60
Not enough data
8.4
63
Not enough data
Management
8.7
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
9.5
10
Not enough data
9.2
10
Not enough data
Monitoring
9.3
10
Not enough data
9.1
11
Not enough data
9.0
10
Not enough data
Support
9.0
10
Not enough data
9.3
10
Not enough data
8.8
10
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Site24x7 and Uptime.com are categorized as Website Monitoring and IT Alerting
Unique Categories
Uptime.com has no unique categories
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.4%
Computer Software
15.6%
Computer & Network Security
8.2%
Retail
3.4%
Financial Services
3.4%
Other
50.0%
Information Technology and Services
23.7%
Computer Software
16.8%
Financial Services
6.9%
Computer & Network Security
6.4%
Internet
4.6%
Other
41.6%
Most Helpful Reviews
Site24x7
Most Helpful Favorable Review
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Most Helpful Critical Review
Verified User in Computer Software
It's just not easy to adopt, learn, or make changes to. Not intuitive.
Uptime.com
Most Helpful Favorable Review
Adam R.
Verified User in Internet
I like that the product was exactly as advertised. All I needed to do is pop my domain in, and now I get SMS alerts when anything goes wrong on any of my sites.
Most Helpful Critical Review
Verified User in Real Estate
Hard to know if the alerts were false positives or false negatives.
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Adam R.
Verified User in Internet
I like that the product was exactly as advertised. All I needed to do is pop my domain in, and now I get SMS alerts when anything goes wrong on any of my sites.
Verified User in Computer Software
It's just not easy to adopt, learn, or make changes to. Not intuitive.
Verified User in Real Estate
Hard to know if the alerts were false positives or false negatives.
Discussions
Can I pay month on month for the service?
2 comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
cewqf
1 comment
CE
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Uptime.com has no more discussions with answers
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