Compare Simpo and WalkMe 
At a Glance
Market Segments
Mid-Market (68.8% of reviews)
Enterprise (57.8% of reviews)
Entry-Level Pricing
Starting at $500 / mo 3 admin seats
No pricing available
Simpo
Star Rating
(17)4.3 out of 5
Market Segments
Mid-Market (68.8% of reviews)
Entry-Level Pricing
Starting at $500 / mo 3 admin seats
Browse all 3 pricing plansWalkMe
Star Rating
(476)4.5 out of 5
Market Segments
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in Click Tracking with a score of 9.0, allowing for detailed insights into user interactions, while Simpo's performance in this area is not specified, indicating a potential gap in tracking capabilities.
- Reviewers mention that WalkMe's ServiceNow Integration received a perfect score of 10.0, making it a standout choice for organizations using ServiceNow, whereas Simpo does not highlight similar integration capabilities.
- G2 users highlight WalkMe's superior Text Bubble Walkthroughs with a score of 9.0, which enhances user engagement through interactive guidance, while Simpo's score of 7.7 suggests it may not be as effective in this area.
- Users on G2 report that WalkMe's Quality of Support is rated at 8.8, indicating a strong support system, while Simpo's score of 9.2 suggests it may offer even better support, making it a consideration for those prioritizing customer service.
- Reviewers mention that WalkMe's Data Analysis capabilities are rated at 8.1, providing valuable insights into user behavior, while Simpo's lower score of 6.9 indicates it may lack depth in this critical area.
- Users say that WalkMe's User Path Tracking is rated at 7.7, which helps in understanding user journeys, while Simpo does not provide a comparable score, suggesting a potential limitation in tracking user experiences.
Featured Products
Sponsored
Alhena AI
(34)
Customer Self-Service
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Product Fruits
(122)
Customer Self-Service
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Pricing
Entry-Level Pricing
Simpo
Pro
Starting at $500 / mo
3 admin seats
- SimpoCare implementation plan
- Your own Product Success Manager
- Dedicated Slack channel
WalkMe
No pricing availableFree Trial
Simpo
Free Trial is available
WalkMe
No trial information availableRatings
Meets Requirements
7.1
14
8.7
415
Ease of Use
7.9
14
8.3
422
Ease of Setup
7.9
11
8.0
336
Ease of Admin
7.4
11
8.2
319
Quality of Support
9.2
15
8.8
412
Has the product been a good partner in doing business?
8.8
11
8.9
319
Product Direction (% positive)
9.2
15
8.9
402
Features by Category
User Identification
Not enough data
7.5
16
Not enough data
8.4
18
Not enough data
7.8
13
Tracking & Reporting
Not enough data
8.5
17
Not enough data
8.1
18
Not enough data
8.2
15
Not enough data
8.2
19
Not enough data
7.7
17
Not enough data
8.3
17
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
User Behavior
Not enough data
9.0
32
Not enough data
6.4
18
Not enough data
7.9
21
Not enough data
7.5
24
A/B Testing
Not enough data
8.3
25
Not enough data
8.1
18
Not enough data
8.3
31
Not enough data
7.9
20
Visitor Information
Not enough data
7.9
33
Not enough data
8.5
33
User Analysis
7.9
8
7.9
240
6.9
8
8.1
274
User Support
7.2
10
8.5
264
7.0
5
7.6
208
7.2
9
8.0
215
Walkthrough Type
6.9
7
7.9
221
7.7
10
9.1
271
Generative AI
Not enough data
7.6
88
Self-Service Experience
Not enough data
8.4
187
Not enough data
8.2
186
Not enough data
8.1
178
Not enough data
6.8
124
Not enough data
8.1
156
Self-Service Platform
Not enough data
8.3
159
Not enough data
8.2
164
Not enough data
7.1
126
Not enough data
7.7
145
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Variation Testing
Not enough data
7.9
13
Not enough data
8.3
17
Not enough data
8.1
15
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
8.5
14
Reporting
Not enough data
8.2
20
Not enough data
8.0
21
Personalization
Not enough data
8.2
19
Not enough data
8.0
19
Not enough data
8.1
17
Administration
Not enough data
7.5
17
Not enough data
8.1
18
Not enough data
8.1
22
Not enough data
8.6
22
Categories
Categories
Shared Categories
Simpo and WalkMe are categorized as Digital Adoption Platform
Unique Categories
Simpo has no unique categories
WalkMe is categorized as ServiceNow Store Apps, Session Replay, Mobile App Analytics, Mobile App Optimization, Customer Self-Service, and SAP Store
Reviews
Reviewers' Company Size
Simpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
50.0%
Retail
12.5%
Music
6.3%
Information Technology and Services
6.3%
Financial Services
6.3%
Other
18.8%
Computer Software
11.8%
Financial Services
8.4%
Information Technology and Services
7.5%
Hospital & Health Care
5.1%
Insurance
4.9%
Other
62.3%
Most Helpful Reviews
Simpo
Most Helpful Favorable Review
Verified User in Consumer Services
The ability to make your users experience easy and personal while collecting insightful, up to date data.
Most Helpful Critical Review
Verified User in Music
It doesn't work. Simpo doesn't support modern single-page applications. Their customer service is unresponsive and generally unknowledgeable about how their product works.
WalkMe
Most Helpful Favorable Review
Verified User in Information Technology and Services
Easy to implement and work with across enterprise SaaS platforms or external website
Most Helpful Critical Review
Gregory S.
Verified User in Information Technology and Services
The problem is that you have to sign an annual agreement before you really use the product, and you're locked into that agreement no matter what happens. And the cost depends on what you *think* your user base will be over the course of the next 12...
Verified User in Consumer Services
The ability to make your users experience easy and personal while collecting insightful, up to date data.
Verified User in Information Technology and Services
Easy to implement and work with across enterprise SaaS platforms or external website
Verified User in Music
It doesn't work. Simpo doesn't support modern single-page applications. Their customer service is unresponsive and generally unknowledgeable about how their product works.
Gregory S.
Verified User in Information Technology and Services
The problem is that you have to sign an annual agreement before you really use the product, and you're locked into that agreement no matter what happens. And the cost depends on what you *think* your user base will be over the course of the next 12...
Discussions
Simpo has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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