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At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
$49 per license per month
Starting at $0.00 Per Month
Silverware
Star Rating
(62)3.8 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
$49 per license per month
Browse all 3 pricing plansToast
Star Rating
(329)4.2 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Silverware's "Payroll Entry" feature scores an impressive 8.4, making it a reliable choice for managing payroll, while Toast's similar feature is rated slightly lower at 8.2, indicating that Silverware may offer a more robust payroll management experience.
- Reviewers mention that Toast excels in "Payment Gateway" functionality with a score of 8.8, significantly outperforming Silverware's score of 6.8. This suggests that Toast provides a more seamless payment processing experience, which is crucial for businesses focused on customer transactions.
- G2 users highlight that Silverware's "Compliance" feature stands out with a high score of 9.1, indicating strong support for regulatory requirements, whereas Toast's compliance features are not as highly rated, suggesting that Silverware may be a better fit for businesses needing rigorous compliance management.
- Users on G2 report that Toast's "Reporting & Analytics" feature is rated at 8.6, which is higher than Silverware's score of 7.7. This indicates that Toast may provide more comprehensive insights and analytics capabilities, which can be vital for data-driven decision-making.
- Reviewers say that Silverware's "Employee Self Service" web portal is rated at 8.6, which is a strong point for user engagement, while Toast's similar feature is rated lower at 7.8, suggesting that Silverware may offer a more user-friendly experience for employees managing their own information.
- Users report that Toast's "Table Management" feature is rated at 8.9, slightly higher than Silverware's score of 8.4. This indicates that Toast may provide a more effective solution for managing dining arrangements, which is essential for restaurant operations.
Pricing
Entry-Level Pricing
Silverware
Standard
$49
per license per month
- Help Desk (24/7/365)
- Software Updates
- Unlimited Users & Menu Items
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
Silverware
No trial information availableToast
No trial information availableRatings
Meets Requirements
7.9
46
8.5
252
Ease of Use
8.0
47
8.9
252
Ease of Setup
7.6
28
8.2
167
Ease of Admin
7.7
28
8.5
159
Quality of Support
6.6
47
7.7
246
Has the product been a good partner in doing business?
7.0
28
8.3
160
Product Direction (% positive)
6.6
48
8.3
242
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
36
8.8
147
6.7
20
7.9
86
Feature Not Available
7.6
70
7.4
25
8.2
112
7.7
36
8.7
149
6.4
13
8.1
90
Meal Service
6.8
28
8.8
142
8.4
32
8.9
113
8.1
37
8.7
146
8.1
36
8.8
140
6.7
21
8.6
124
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Finances
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant Business Intelligence & AnalyticsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
73
Not enough data
8.3
58
Back Office
Not enough data
8.7
64
Not enough data
8.1
69
Not enough data
8.6
71
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kitchen Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Silverware and Toast are categorized as Restaurant POS and Restaurant Management
Unique Categories
Silverware is categorized as Cloud Kitchen Management, Restaurant Business Intelligence & Analytics, and Restaurant Inventory Management
Reviews
Reviewers' Company Size
Silverware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
40.4%
Hospitality
24.6%
Food & Beverages
19.3%
Retail
5.3%
Sports
3.5%
Other
7.0%
Restaurants
53.2%
Food & Beverages
26.1%
Hospitality
6.8%
Accounting
1.6%
Real Estate
1.0%
Other
11.3%
Alternatives
Discussions
What exactly is included in Silverware POS and what are extra modules?
1 Comment
Official Response from Silverware
Silverware POS has always distinguished itself by having more features included than most other POS solutions.
Standard features include: Table...Read more
Is Silverware so complicated? Will I have to call you daily for support?
1 Comment
Official Response from Silverware
No. Silverware POS has an intuitive graphical interface that many users find extremely easy to navigate.
Adding a new menu item or changing a price takes...Read more
How often do you update Silverware POS?
1 Comment
Official Response from Silverware
The short answer is at least once a year. We constantly receive feedback and suggestions from thousands of customers. That means throughout the year...Read more
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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