- Home
- ...
- Online Reputation Management Software
- Shopper Approved
- Sitejabber
- Shopper Approved-vs-Sitejabber
Compare Shopper Approved and Sitejabber 
At a Glance
Market Segments
Small-Business (86.5% of reviews)
Small-Business (79.5% of reviews)
Entry-Level Pricing
Starting at $119.00 Per Month
$200.00 Per Month
Shopper Approved
Star Rating
(221)4.8 out of 5
Market Segments
Small-Business (86.5% of reviews)
Entry-Level Pricing
Starting at $119.00 Per Month
Learn more about Shopper ApprovedSitejabber
Star Rating
(74)4.4 out of 5
Market Segments
Small-Business (79.5% of reviews)
Entry-Level Pricing
$200.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Shopper Approved excels in customer feedback collection with a score of 9.4, while Sitejabber falls short at 7.8, indicating that users find Shopper Approved's feedback mechanisms more effective and reliable.
- Users report that the ease of setup is slightly better with Sitejabber, scoring 9.4 compared to Shopper Approved's 9.1, suggesting that Sitejabber may offer a more straightforward onboarding process for new users.
- G2 users highlight the superior quality of support from Shopper Approved, which received a score of 9.5, while Sitejabber's support quality is rated at 8.7, indicating that users feel more supported when using Shopper Approved.
- Users on G2 mention that Shopper Approved's integration and APIs score an impressive 9.2, making it easier to connect with other tools, whereas Sitejabber's score of 5.8 suggests significant limitations in this area.
- Reviewers say that Shopper Approved shines in e-commerce use cases with a score of 9.1, while Sitejabber struggles with a score of 5.8, indicating that Shopper Approved is better suited for online retail environments.
- Users report that the dashboard functionality in Shopper Approved, rated at 8.8, is more user-friendly and informative compared to Sitejabber's 7.9, making it easier for users to track and analyze their performance metrics.
Pricing
Entry-Level Pricing
Shopper Approved
Starter Package
Starting at $119.00
Per Month
- Shopper Approved Seller Ratings with our proprietary process that collects up to 10x more reviews.
Sitejabber
Liftoff
$200.00
Per Month
Basic review sourcing capabilities for the budget-minded.
- Liftoff plans include two user licenses and a live session with an implementation specialist.
Free Trial
Shopper Approved
Free Trial is available
Sitejabber
Free Trial is available
Ratings
Meets Requirements
9.3
174
8.5
51
Ease of Use
9.3
174
9.2
52
Ease of Setup
9.1
125
9.4
37
Ease of Admin
9.2
116
9.3
37
Quality of Support
9.4
169
8.7
45
Has the product been a good partner in doing business?
9.6
113
9.4
33
Product Direction (% positive)
8.4
162
6.3
44
Features by Category
Collection
8.3
59
|
Verified
7.3
16
8.8
71
|
Verified
7.3
18
8.3
70
|
Verified
7.5
16
Feature Not Available
7.9
20
7.5
55
|
Verified
7.0
14
Moderation
9.1
67
|
Verified
7.9
17
9.0
64
|
Verified
7.6
18
8.6
55
|
Verified
6.8
14
Use Cases
9.0
67
|
Verified
6.1
15
8.5
58
|
Verified
6.2
14
9.1
64
|
Verified
7.9
20
Administration
7.6
53
|
Verified
7.6
11
8.2
60
|
Verified
7.2
13
8.4
56
|
Verified
7.1
16
8.2
54
|
Verified
7.4
17
Feature Not Available
7.4
14
Display Options
8.7
67
|
Verified
7.6
16
8.8
65
|
Verified
6.7
14
Feature Not Available
6.1
15
8.3
54
|
Verified
8.0
15
Generative AI
Feature Not Available
Feature Not Available
Consumer Intelligence
9.4
86
|
Verified
7.9
23
8.4
61
7.0
19
8.6
65
|
Verified
7.1
18
Reporting
Feature Not Available
6.4
16
7.6
46
|
Verified
Feature Not Available
8.8
82
|
Verified
8.0
24
Media Monitoring
7.1
46
|
Verified
6.5
16
7.1
46
6.5
16
7.2
44
|
Verified
6.9
17
In-House Management
Feature Not Available
6.8
15
Feature Not Available
6.9
13
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Shopper Approved and Sitejabber are categorized as Online Reputation Management and Review Management
Unique Categories
Shopper Approved has no unique categories
Sitejabber has no unique categories
Reviews
Reviewers' Company Size
Shopper Approved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sitejabber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
32.1%
Consumer Goods
7.4%
Health, Wellness and Fitness
7.0%
Automotive
5.6%
Wholesale
3.3%
Other
44.7%
Retail
9.6%
Consumer Goods
8.2%
Information Technology and Services
6.8%
Computer Software
6.8%
Marketing and Advertising
5.5%
Other
63.0%
Most Helpful Reviews
Shopper Approved
Most Helpful Favorable Review
Stewart S.
Verified User in Automotive
I like how its very easy to choose your favourite reviews and, if the occasioan arises, settle disputes with clients. There are plenty of features too, for webpage badges and testimonial rotators etc.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Navigating the dashboard is not very intuitive and it can be difficult to find what you're looking.
Sitejabber
Most Helpful Favorable Review
Verified User in Automotive
They have the easiest to use technology, most cost effective, and great customer service.
Most Helpful Critical Review
Gina S.
Verified User in Retail
I haven't really found anything to dislike as of yet. maybe have more of a way for responses from the company?
Stewart S.
Verified User in Automotive
I like how its very easy to choose your favourite reviews and, if the occasioan arises, settle disputes with clients. There are plenty of features too, for webpage badges and testimonial rotators etc.
Verified User in Automotive
They have the easiest to use technology, most cost effective, and great customer service.
Verified User in Health, Wellness and Fitness
Navigating the dashboard is not very intuitive and it can be difficult to find what you're looking.
Gina S.
Verified User in Retail
I haven't really found anything to dislike as of yet. maybe have more of a way for responses from the company?
Discussions
When will our reviews show up in google?
2 comments
MH
Can't help there.Read more
Is Shopper Approved legitimate?
2 comments
JD
Shopper Approved is legitimate and they have great customer service.Read more
What does Shopper Approved do?
1 comment
MT
Shopper Approved is a customer review platform that helps businesses collect, manage, and display customer feedback and reviews. It offers a variety of...Read more
Is Sitejabber a legitimate site?
1 comment
SR
Many people use it to read the reviews. Sitejabber allows viewers across the globe to read reviews about businesses that they can’t read on any other site....Read more
Is Sitejabber free?
1 comment
SR
Yes, Its free and worth writing reviews. Sitejabber has world wide recognition.
ThanksRead more
Sitejabber has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
