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Compare Shopify and Zoho Commerce

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At a Glance
Shopify
Shopify
Star Rating
(4,621)4.4 out of 5
Market Segments
Small-Business (80.3% of reviews)
Information
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plans
Zoho Commerce
Zoho Commerce
Star Rating
(80)4.3 out of 5
Market Segments
Small-Business (83.1% of reviews)
Information
Entry-Level Pricing
Starting at $140.00 Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Shopify excels in its Ease of Use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Zoho Commerce, while still user-friendly, has a slightly lower score of 8.4.
  • Reviewers mention that Shopify's Payment Processing capabilities are robust, scoring 8.9, which includes features like multi-currency support and automated tax calculations. Zoho Commerce, however, scores 8.5 in this area, indicating it may not be as comprehensive.
  • G2 users highlight Shopify's superior Storefront Design Tools with a score of 8.6, allowing for greater customization and aesthetic appeal. Zoho Commerce trails with a score of 7.9, suggesting fewer design options.
  • Users on G2 report that Shopify's Customer Support is highly rated at 9.0, providing timely assistance, while Zoho Commerce has a slightly lower score of 7.9, indicating potential delays in support response.
  • Reviewers say that Shopify's Inventory Management features are effective, scoring 8.6, which helps businesses keep track of stock levels efficiently. Zoho Commerce, with a score of 8.5, offers similar features but may lack some advanced functionalities.
  • Users report that Shopify's Multi-Channel Support is impressive, scoring 8.5, allowing businesses to sell across various platforms seamlessly. Zoho Commerce, with a score of 7.7, may not provide the same level of integration across channels.
Pricing
Entry-Level Pricing
Shopify
Basic
$29
/ per month
Browse all 3 pricing plans
Zoho Commerce
ADVANCED
Starting at $140.00
Per Month
Browse all 3 pricing plans
Free Trial
Shopify
No trial information available
Zoho Commerce
Free Trial is available
Ratings
Meets Requirements
8.7
3,949
8.0
55
Ease of Use
8.9
3,966
8.4
55
Ease of Setup
8.8
2,257
8.1
30
Ease of Admin
8.9
2,211
8.0
29
Quality of Support
8.4
3,695
8.5
56
Has the product been a good partner in doing business?
8.8
2,168
8.6
30
Product Direction (% positive)
8.7
3,839
9.0
47
Features by Category
8.5
113,341
8.0
1,243
Headless Commerce
8.3
333
Feature Not Available
8.5
350
8.1
24
8.3
370
8.3
25
8.3
454
7.9
33
8.5
410
8.0
31
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.6
3279
7.9
37
8.6
3328
7.8
37
8.3
3255
8.0
35
8.3
3212
7.0
35
8.3
3039
7.2
33
8.3
2974
7.4
31
8.2
2949
7.6
35
Product Catalog
8.5
3222
8.2
36
8.5
3174
8.1
34
8.5
3220
8.2
36
8.4
2596
Feature Not Available
Order Process
8.8
3305
8.2
36
8.6
3226
7.9
35
8.6
3184
7.9
36
8.9
3267
8.5
34
8.8
3257
8.6
37
8.5
2978
7.7
33
8.6
3050
8.5
36
8.5
2669
7.5
16
Multi-Channel Support
8.5
2855
7.7
27
8.8
3081
7.7
32
8.7
2886
7.8
29
8.5
2982
7.9
35
8.3
2317
Feature Not Available
8.4
2369
6.9
28
8.2
2189
8.3
30
Platform
8.3
2389
8.2
25
8.4
3057
8.0
35
8.6
2908
7.9
30
8.6
3038
8.3
35
8.4
3073
8.2
33
8.9
3041
8.8
31
8.4
2365
Feature Not Available
8.8
2966
8.4
32
8.4
2458
7.7
27
8.5
2422
7.9
28
8.7
2778
8.6
29
8.8
3066
8.3
32
8.5
112
Not enough data
Payment processing - Merchant of Record
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
Tax management - Merchant of Record
8.8
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
Security and Compliance - Merchant of Record
7.9
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Administration - Merchant of Record
7.9
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Categories
Categories
Shared Categories
Shopify
Shopify
Zoho Commerce
Zoho Commerce
Shopify and Zoho Commerce are categorized as E-Commerce Platforms
Unique Categories
Shopify
Shopify is categorized as Merchant of Record
Zoho Commerce
Zoho Commerce has no unique categories
Reviews
Reviewers' Company Size
Shopify
Shopify
Small-Business(50 or fewer emp.)
80.3%
Mid-Market(51-1000 emp.)
14.7%
Enterprise(> 1000 emp.)
5.0%
Zoho Commerce
Zoho Commerce
Small-Business(50 or fewer emp.)
83.1%
Mid-Market(51-1000 emp.)
15.6%
Enterprise(> 1000 emp.)
1.3%
Reviewers' Industry
Shopify
Shopify
Retail
26.6%
Apparel & Fashion
8.8%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.3%
Zoho Commerce
Zoho Commerce
Retail
11.7%
Marketing and Advertising
10.4%
Information Technology and Services
7.8%
Apparel & Fashion
7.8%
Computer Software
6.5%
Other
55.8%
Most Helpful Reviews
Shopify
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
KP
Kathleen Virginia P.
Verified User in Motion Pictures and Film

That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...

Most Helpful Critical Review
Lauren J.
LJ
Lauren J.
Verified User in Management Consulting

The site charges a monthly fee to remain on the platform. On top of that, there are additional apps to purchase to upgrade your landing page to be cooler, nicer, etc. I feel like a one time cost would be way more justifyable than this. Especially for...

Zoho Commerce
Zoho Commerce
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Games

I find Zoho Commerce easy to use. The design is straight forward, and its great for starting an online business without much tech know how. Being able to connect with other Zoho tools helps keep things organized and easily monitor the performance of the...

Most Helpful Critical Review
EE
Exty E.
Verified User in Apparel & Fashion

What is less interesting about Zoho Commerce is the SaaS platforms offered on it, less interesting than Shopify, for example.

Alternatives
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Zoho Commerce
Zoho Commerce Alternatives
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Discussions
Shopify
Shopify Discussions
What are the features of Shopify?
5 comments
Muhammad ahmad M.
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
4 comments
Piyush P.
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
Contessa H.
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
Zoho Commerce
Zoho Commerce Discussions
Is Zoho good for ecommerce?
3 comments
Anoj .
A
CertainlyRead more
What is Zoho Commerce?
2 comments
Hasmukh k.
HK
Zoho Commerce is a tool that businesses use to create and take care of their online stores. It helps make the online store look nice, manage products, handle...Read more
Monty the Mongoose crying
Zoho Commerce has no more discussions with answers