Compare Shopify and WooCommerce

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Shopify
Shopify
Star Rating
(4,643)4.4 out of 5
Market Segments
Small-Business (80.4% of reviews)
Information
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plans
WooCommerce
WooCommerce
Star Rating
(1,169)4.4 out of 5
Market Segments
Small-Business (88.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about WooCommerce
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Shopify excels in its "Ease of Use" with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, WooCommerce, while still user-friendly, has a slightly lower score of 8.6, which some users feel reflects a steeper learning curve due to its integration with WordPress.
  • Reviewers mention that Shopify's "Quality of Support" is rated at 8.4, which many users appreciate for its responsiveness and helpfulness. On the other hand, WooCommerce's support is rated lower at 7.6, with some users expressing frustration over the availability of timely assistance.
  • G2 users highlight Shopify's robust "Payment Processing" capabilities, scoring 8.9, which includes a seamless checkout experience. WooCommerce, while offering good payment options, has a slightly lower score of 8.7, with some users noting occasional issues with payment gateway integrations.
  • Reviewers say that Shopify's "Storefront Design Tools" are highly intuitive, earning an 8.6 rating, which allows users to create visually appealing online stores easily. Conversely, WooCommerce's tools, rated at 8.1, are seen as less user-friendly, with some users mentioning the need for additional plugins to achieve similar design flexibility.
  • Users on G2 report that Shopify's "Multi-Channel Support" is impressive, scoring 8.5, enabling businesses to sell across various platforms effortlessly. WooCommerce, with a score of 8.3, offers multi-channel capabilities but is perceived as requiring more manual setup and configuration.
  • Users say that Shopify's "Performance and Reliability" is a strong point, with a score of 8.8, ensuring that their stores run smoothly even during high traffic. WooCommerce, while reliable, has a slightly lower score of 8.7, with some users mentioning performance issues when using multiple plugins or themes.
Pricing
Entry-Level Pricing
Shopify
Basic
$29
/ per month
Browse all 3 pricing plans
WooCommerce
No pricing available
Free Trial
Shopify
No trial information available
WooCommerce
No trial information available
Ratings
Meets Requirements
8.7
3,969
8.9
960
Ease of Use
8.9
3,988
8.6
965
Ease of Setup
8.8
2,279
8.5
651
Ease of Admin
8.9
2,222
8.6
643
Quality of Support
8.4
3,713
7.6
788
Has the product been a good partner in doing business?
8.8
2,179
8.6
593
Product Direction (% positive)
8.7
3,860
8.7
934
Features by Category
8.5
3,600
8.4
895
Headless Commerce
8.2
349
8.3
118
8.5
365
8.7
133
8.3
385
8.2
129
8.3
470
8.7
172
8.5
425
8.7
161
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.6
3296
8.1
766
8.6
3345
8.3
807
8.3
3272
8.2
780
8.3
3229
8.4
781
8.3
3056
7.3
677
8.3
2991
8.3
733
8.2
2966
8.3
751
Product Catalog
8.5
3239
8.7
806
8.5
3191
8.6
794
8.5
3237
8.2
781
8.4
2613
8.4
655
Order Process
8.8
3322
8.7
818
8.6
3242
8.2
773
8.6
3201
8.3
749
8.9
3284
8.7
812
8.8
3274
8.6
811
8.5
2995
8.2
706
8.6
3067
8.4
733
8.5
2686
Feature Not Available
Multi-Channel Support
8.5
2872
8.3
642
8.8
3097
8.6
747
8.7
2903
8.1
613
8.5
2999
7.9
628
8.3
2333
7.8
486
8.4
2385
8.3
518
8.2
2205
8.0
490
Platform
8.3
2404
8.5
589
8.4
3072
8.5
761
8.6
2923
8.7
725
8.6
3055
8.6
744
8.4
3090
8.1
739
8.9
3058
8.2
754
8.4
2380
8.1
463
8.8
2983
8.8
731
8.4
2473
8.1
565
8.5
2438
8.3
575
8.7
2793
8.8
699
8.8
3081
8.7
772
8.8
10
Not enough data
Payment processing - Merchant of Record
8.7
10
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
Tax management - Merchant of Record
8.7
9
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
Security and Compliance - Merchant of Record
8.0
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
Administration - Merchant of Record
8.1
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Categories
Categories
Shared Categories
Shopify
Shopify
WooCommerce
WooCommerce
Shopify and WooCommerce are categorized as E-Commerce Platforms
Unique Categories
Shopify
Shopify is categorized as Merchant of Record
WooCommerce
WooCommerce has no unique categories
Reviews
Reviewers' Company Size
Shopify
Shopify
Small-Business(50 or fewer emp.)
80.4%
Mid-Market(51-1000 emp.)
14.6%
Enterprise(> 1000 emp.)
5.0%
WooCommerce
WooCommerce
Small-Business(50 or fewer emp.)
88.8%
Mid-Market(51-1000 emp.)
8.6%
Enterprise(> 1000 emp.)
2.6%
Reviewers' Industry
Shopify
Shopify
Retail
26.6%
Apparel & Fashion
8.8%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.3%
WooCommerce
WooCommerce
Retail
9.6%
Marketing and Advertising
9.1%
Information Technology and Services
7.9%
Apparel & Fashion
7.1%
Internet
6.6%
Other
59.6%
Most Helpful Reviews
Shopify
Shopify
Most Helpful Favorable Review
KP
Kathleen Virginia P.
Verified User in Motion Pictures and Film

That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...

Most Helpful Critical Review
LS
Lisa K. S.
Verified User in Media Production

Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so...

WooCommerce
WooCommerce
Most Helpful Favorable Review
KH
Kimberly H.
Verified User in Marketing and Advertising

Wordpress is the best content management system that allows installing WooCommerce and get transactions with it. I can easily edit any part of our site, from the main page to the purchase button. An important point is that it is so easy to use and that...

Most Helpful Critical Review
NT
Nick T.
Verified User in Internet

To do anything beyond simple requires purchasing additional plugins, which can cost $100 or more each, and configuring them, which every time proves to be a challenge and a time suck, and I'm very proficient with technology and Wordpress. Though this is not...

Alternatives
Shopify
Shopify Alternatives
2Checkout Monetization Platform
2Checkout Monetization Platform
Add 2Checkout Monetization Platform
FastSpring
FastSpring
Add FastSpring
Cleverbridge
Cleverbridge
Add Cleverbridge
NetSuite
NetSuite
Add NetSuite
WooCommerce
WooCommerce Alternatives
Wix
Wix
Add Wix
Shopify Plus
Shopify Plus
Add Shopify Plus
BigCommerce
BigCommerce
Add BigCommerce
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Add Adobe Commerce (formerly Magento Commerce)
Discussions
Shopify
Shopify Discussions
What are the features of Shopify?
5 comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
4 comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
WooCommerce
WooCommerce Discussions
How do I sell subscription on woocommerce?
3 comments
MG
You can use WooCommerce subscription plugin or also MemberPress is a great tool.Read more
how to backup woocommerce database
2 comments
RW
WooCommerce creates and uses existing tables within the WordPress database. Any database backup plugin would work, along with backing up the WordPress...Read more
What is the use of WooCommerce?
2 comments
DG
You can use the platform to make your professional website or ecommerce website to sale goods.Read more