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At a Glance
Shopify
Shopify
Star Rating
(4,621)4.4 out of 5
Market Segments
Small-Business (80.3% of reviews)
Information
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plans
WooCommerce
WooCommerce
Star Rating
(1,169)4.4 out of 5
Market Segments
Small-Business (88.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about WooCommerce
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Shopify excels in its "Ease of Use" with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, WooCommerce, while still user-friendly, has a slightly lower score of 8.6, which some users feel may require more technical knowledge to navigate effectively.
  • Reviewers mention that Shopify's "Quality of Support" is rated at 8.4, with many praising the responsiveness and helpfulness of their customer service. WooCommerce, however, has a lower support rating of 7.6, leading some users to express frustration with the availability and quality of assistance when issues arise.
  • G2 users highlight Shopify's robust "Payment Processing" capabilities, scoring 8.9, which includes a seamless checkout experience and a variety of payment options. WooCommerce, while still effective with a score of 8.7, has been noted by users to sometimes struggle with payment gateway integrations, which can complicate transactions.
  • Users on G2 report that Shopify's "Storefront Design Tools" are highly intuitive, earning an 8.6 rating, allowing for easy customization of online stores. Conversely, WooCommerce's design tools received a lower score of 8.1, with some users mentioning that the customization options can be less straightforward and require additional plugins.
  • Reviewers mention that Shopify's "Multi-Channel Support" is impressive, scoring 8.5, enabling users to sell across various platforms effortlessly. WooCommerce, with a score of 8.3, is effective but has been noted by users to require more manual setup for multi-channel selling, which can be cumbersome.
  • Users say that Shopify's "Performance and Reliability" is a strong point, with a score of 8.8, often citing fast load times and minimal downtime. WooCommerce, while still reliable with a score of 8.7, has some users reporting occasional performance issues, particularly when using multiple plugins or during high traffic periods.
Pricing
Entry-Level Pricing
Shopify
Basic
$29
/ per month
Browse all 3 pricing plans
WooCommerce
No pricing available
Free Trial
Shopify
No trial information available
WooCommerce
No trial information available
Ratings
Meets Requirements
8.7
3,949
8.9
960
Ease of Use
8.9
3,966
8.6
965
Ease of Setup
8.8
2,257
8.5
651
Ease of Admin
8.9
2,211
8.6
643
Quality of Support
8.4
3,695
7.6
788
Has the product been a good partner in doing business?
8.8
2,168
8.6
593
Product Direction (% positive)
8.7
3,839
8.7
934
Features by Category
8.5
113,341
8.4
26,687
Headless Commerce
8.3
333
8.3
118
8.5
350
8.7
133
8.3
370
8.2
129
8.3
454
8.7
172
8.5
410
8.7
161
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.6
3279
8.1
766
8.6
3328
8.3
807
8.3
3255
8.2
780
8.3
3212
8.4
781
8.3
3039
7.3
677
8.3
2974
8.3
733
8.2
2949
8.3
751
Product Catalog
8.5
3222
8.7
806
8.5
3174
8.6
794
8.5
3220
8.2
781
8.4
2596
8.4
655
Order Process
8.8
3305
8.7
818
8.6
3226
8.2
773
8.6
3184
8.3
749
8.9
3267
8.7
812
8.8
3257
8.6
811
8.5
2978
8.2
706
8.6
3050
8.4
733
8.5
2669
Feature Not Available
Multi-Channel Support
8.5
2855
8.3
642
8.8
3081
8.6
747
8.7
2886
8.1
613
8.5
2982
7.9
628
8.3
2317
7.8
486
8.4
2369
8.3
518
8.2
2189
8.0
490
Platform
8.3
2389
8.5
589
8.4
3057
8.5
761
8.6
2908
8.7
725
8.6
3038
8.6
744
8.4
3073
8.1
739
8.9
3041
8.2
754
8.4
2365
8.1
463
8.8
2966
8.8
731
8.4
2458
8.1
565
8.5
2422
8.3
575
8.7
2778
8.8
699
8.8
3066
8.7
772
8.5
112
Not enough data
Payment processing - Merchant of Record
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
Tax management - Merchant of Record
8.8
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
Security and Compliance - Merchant of Record
7.9
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Administration - Merchant of Record
7.9
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Categories
Categories
Shared Categories
Shopify
Shopify
WooCommerce
WooCommerce
Shopify and WooCommerce are categorized as E-Commerce Platforms
Unique Categories
Shopify
Shopify is categorized as Merchant of Record
WooCommerce
WooCommerce has no unique categories
Reviews
Reviewers' Company Size
Shopify
Shopify
Small-Business(50 or fewer emp.)
80.3%
Mid-Market(51-1000 emp.)
14.7%
Enterprise(> 1000 emp.)
5.0%
WooCommerce
WooCommerce
Small-Business(50 or fewer emp.)
88.8%
Mid-Market(51-1000 emp.)
8.6%
Enterprise(> 1000 emp.)
2.6%
Reviewers' Industry
Shopify
Shopify
Retail
26.6%
Apparel & Fashion
8.8%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.3%
WooCommerce
WooCommerce
Retail
9.6%
Marketing and Advertising
9.1%
Information Technology and Services
7.9%
Apparel & Fashion
7.1%
Internet
6.6%
Other
59.6%
Most Helpful Reviews
Shopify
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
KP
Kathleen Virginia P.
Verified User in Motion Pictures and Film

That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...

Most Helpful Critical Review
Verified User
G
Verified User in Apparel & Fashion

They have lots of customer support people but the Shopify system is prone to viruses, malware and they no absolutely nothing about it so you're likely to be scammed and eventually shut down

WooCommerce
WooCommerce
Most Helpful Favorable Review
Kimberly H.
KH
Kimberly H.
Verified User in Marketing and Advertising

Wordpress is the best content management system that allows installing WooCommerce and get transactions with it. I can easily edit any part of our site, from the main page to the purchase button. An important point is that it is so easy to use and that...

Most Helpful Critical Review
Melissa C.
MC
Melissa C.
Verified User in Health, Wellness and Fitness

I am using the WC theme and products yet my website doesn't necessarily work correctly. I keep getting bounced back and forth between WooCommerce and GoDaddy and not really getting my problem solved. WooCommerce demands certain standards for their system...

Alternatives
Shopify
Shopify Alternatives
2Checkout Monetization Platform
2Checkout Monetization Platform
Add 2Checkout Monetization Platform
FastSpring
FastSpring
Add FastSpring
Cleverbridge
Cleverbridge
Add Cleverbridge
NetSuite
NetSuite
Add NetSuite
WooCommerce
WooCommerce Alternatives
Wix
Wix
Add Wix
Shopify Plus
Shopify Plus
Add Shopify Plus
BigCommerce
BigCommerce
Add BigCommerce
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Add Adobe Commerce (formerly Magento Commerce)
Discussions
Shopify
Shopify Discussions
What are the features of Shopify?
5 comments
Muhammad ahmad M.
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
4 comments
Piyush P.
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
Contessa H.
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
WooCommerce
WooCommerce Discussions
How do I sell subscription on woocommerce?
3 comments
MG
You can use WooCommerce subscription plugin or also MemberPress is a great tool.Read more
how to backup woocommerce database
2 comments
Rob W.
RW
WooCommerce creates and uses existing tables within the WordPress database. Any database backup plugin would work, along with backing up the WordPress...Read more
What is the use of WooCommerce?
2 comments
Devesh G.
DG
You can use the platform to make your professional website or ecommerce website to sale goods.Read more