Compare Shopify Plus and commercetools 
At a Glance
Market Segments
Small-Business (67.8% of reviews)
Enterprise (41.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Shopify Plus
Star Rating
(652)4.4 out of 5
Market Segments
Small-Business (67.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Shopify Pluscommercetools
Star Rating
(14)4.6 out of 5
Market Segments
Enterprise (41.7% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that commercetools excels in headless commerce capabilities, with a strong focus on REST APIs and customization, allowing for a more tailored e-commerce experience. In contrast, Shopify Plus is noted for its ease of use but lacks the same level of decoupling flexibility.
- Reviewers mention that commercetools offers superior data orchestration features, which are essential for enterprises needing to manage complex data flows. Shopify Plus, while user-friendly, does not provide the same depth in this area, leading to potential limitations for larger businesses.
- G2 users highlight that the quality of support for commercetools is rated higher, with a score of 9.1 compared to Shopify Plus's 8.4. This suggests that users may find more effective assistance and guidance when using commercetools.
- Users on G2 report that Shopify Plus shines in storefront design tools and product visualization, making it easier for small businesses to create visually appealing online stores. In contrast, commercetools, while customizable, may require more technical expertise to achieve similar results.
- Reviewers mention that the checkout process in Shopify Plus is highly streamlined, scoring 8.6, which enhances the customer experience. Commercetools, while robust, may not offer the same level of simplicity in the checkout experience.
- Users say that both platforms provide strong multi-channel support, but Shopify Plus is particularly noted for its social commerce capabilities, making it easier for businesses to integrate with social media platforms for sales. Commercetools, however, offers more extensive API integrations for a broader range of third-party tools.
Pricing
Entry-Level Pricing
Shopify Plus
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Shopify Plus
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.5
526
9.4
9
Ease of Use
9.0
529
9.1
9
Ease of Setup
8.6
348
9.3
7
Ease of Admin
8.8
328
8.8
7
Quality of Support
8.4
511
9.1
9
Has the product been a good partner in doing business?
8.5
325
9.3
7
Product Direction (% positive)
8.8
505
10.0
8
Features by Category
Headless Commerce
7.7
214
Not enough data
7.9
228
Not enough data
7.9
218
Not enough data
8.2
245
Not enough data
8.1
236
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.3
406
Not enough data
8.4
434
Not enough data
7.8
426
Not enough data
7.8
436
Not enough data
7.9
411
Not enough data
7.6
401
Not enough data
7.9
411
Feature Not Available
Product Catalog
8.3
419
Not enough data
8.2
419
Not enough data
8.0
411
Not enough data
7.7
347
Not enough data
Order Process
8.7
420
Not enough data
8.2
413
Not enough data
8.3
415
Not enough data
8.8
417
Not enough data
8.6
417
Not enough data
8.1
412
Not enough data
7.9
405
Not enough data
8.2
366
Not enough data
Multi-Channel Support
8.2
378
Not enough data
8.6
406
Not enough data
8.2
377
Not enough data
8.4
396
Not enough data
7.7
331
Not enough data
8.2
356
Not enough data
7.4
326
Not enough data
Platform
8.4
379
Not enough data
8.3
410
Not enough data
8.5
399
Not enough data
8.5
416
Not enough data
8.2
411
Not enough data
8.7
409
Not enough data
8.3
328
Not enough data
8.5
398
Not enough data
7.8
361
Not enough data
8.1
340
Not enough data
8.5
381
Not enough data
8.8
405
Not enough data
Reporting
8.0
76
Not enough data
7.6
69
Not enough data
Omnichannel Features
8.4
71
Not enough data
8.1
70
Not enough data
7.9
75
Not enough data
8.1
77
Not enough data
8.0
74
Not enough data
8.7
76
Not enough data
7.5
71
Not enough data
Categories
Categories
Shared Categories
Shopify Plus and commercetools are categorized as E-Commerce Platforms
Unique Categories
Shopify Plus is categorized as Omnichannel Commerce
commercetools has no unique categories
Reviews
Reviewers' Company Size
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.3%
Apparel & Fashion
13.7%
Consumer Goods
7.5%
Information Technology and Services
5.7%
Health, Wellness and Fitness
4.9%
Other
48.0%
Information Technology and Services
33.3%
Retail
16.7%
Health, Wellness and Fitness
8.3%
Consumer Goods
8.3%
Consumer Electronics
8.3%
Other
25.0%
Most Helpful Reviews
Shopify Plus
Most Helpful Favorable Review
Tom N.
Verified User in Publishing
To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...
Most Helpful Critical Review
Kyle R.
Verified User in Sporting Goods
They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...
commercetools
Most Helpful Favorable Review
Verified User in Retail
Flexibility. Everything is an API. Easy to consume and mashup. The predicate language was powerful for setting up promotions.
Most Helpful Critical Review
Juan P.
Verified User in Consumer Electronics
The web manager loads very slowly, the heavier the Project, the longer it takes to load.
Tom N.
Verified User in Publishing
To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...
Verified User in Retail
Flexibility. Everything is an API. Easy to consume and mashup. The predicate language was powerful for setting up promotions.
Kyle R.
Verified User in Sporting Goods
They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...
Juan P.
Verified User in Consumer Electronics
The web manager loads very slowly, the heavier the Project, the longer it takes to load.
Alternatives
Discussions
What differentiates Shopify Plus?
2 comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
commercetools has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
