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- Service Center by Office Ally
- TriZetto Facets
- Service Center by Office Ally-vs-TriZetto Facets
Compare Service Center by Office Ally and TriZetto Facets 
At a Glance
Market Segments
Small-Business (90.3% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
Starting at $0.00 1 unique Tax ID + Rendering NPI combination Per Month
No pricing available
Service Center by Office Ally
Star Rating
(31)4.5 out of 5
Market Segments
Small-Business (90.3% of reviews)
Entry-Level Pricing
Starting at $0.00 1 unique Tax ID + Rendering NPI combination Per Month
Free Trial is available
Learn more about Service Center by Office AllyTriZetto Facets
Star Rating
(17)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TriZetto FacetsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TriZetto Facets excels in Claims Management with a score of 9.4, highlighting its robust capabilities in handling complex claims processes, while Service Center by Office Ally, although strong, has a slightly lower score in this area.
- Reviewers mention that Service Center by Office Ally shines in Ease of Setup with a score of 9.3, making it a preferred choice for small businesses looking for a quick implementation, whereas TriZetto Facets does not provide a specific score for this criterion.
- G2 users indicate that TriZetto Facets has a lower Product Direction score of 7.1, suggesting some concerns about future updates and enhancements, while Service Center by Office Ally has a more favorable score of 8.5, indicating a positive outlook on its development trajectory.
- Users on G2 highlight that Service Center by Office Ally offers superior Quality of Support with a score of 8.8, with many reviewers praising the responsiveness and helpfulness of the support team, compared to TriZetto Facets' score of 8.5.
- Reviewers say that TriZetto Facets provides excellent Claims Data Automation with a score of 8.5, which is crucial for healthcare claims management, while Service Center by Office Ally has a slightly lower score in this area, indicating a potential gap in automation features.
- Users report that Service Center by Office Ally has a strong focus on Compliance with a score of 9.8 for being a good partner in business, which is particularly important for small businesses navigating regulatory requirements, while TriZetto Facets does not have a comparable score in this aspect.
Featured Products
Sponsored
Eldermark
(3)
Medical Billing
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Pricing
Entry-Level Pricing
Service Center by Office Ally
Service Center
Starting at $0.00
1 unique Tax ID + Rendering NPI combination Per Month
- Eligibility & Benefits Verification
- Claim Creation & Submission
- Claim Attachments
TriZetto Facets
No pricing availableFree Trial
Service Center by Office Ally
Free Trial is available
TriZetto Facets
No trial information availableRatings
Meets Requirements
9.0
26
9.0
14
Ease of Use
9.0
26
8.6
14
Ease of Setup
9.5
13
Not enough data
Ease of Admin
9.0
8
Not enough data
Quality of Support
8.9
21
8.5
12
Has the product been a good partner in doing business?
9.8
8
Not enough data
Product Direction (% positive)
8.3
27
7.1
12
Features by Category
Healthcare Payers' Core Administrative Processing SolutionsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
8.9
6
Not enough data
9.2
6
Not enough data
7.5
6
Not enough data
Financial
7.8
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Efficiency
8.7
30
Not enough data
9.3
30
Not enough data
9.1
30
Not enough data
8.9
30
Not enough data
Accuracy
8.5
29
Not enough data
9.5
28
Not enough data
8.9
29
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Categories
Categories
Shared Categories
Service Center by Office Ally and TriZetto Facets are categorized as Healthcare Claims Management
Unique Categories
Service Center by Office Ally is categorized as Revenue Cycle Management and Prior Authorization
TriZetto Facets is categorized as Medical Billing and Healthcare Payers' Core Administrative Processing Solutions
Reviews
Reviewers' Company Size
Service Center by Office Ally
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriZetto Facets
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
25.8%
Medical Practice
22.6%
Mental Health Care
19.4%
Hospital & Health Care
16.1%
Alternative Medicine
12.9%
Other
3.2%
Insurance
37.5%
Hospital & Health Care
18.8%
Telecommunications
6.3%
Medical Practice
6.3%
Internet
6.3%
Other
25.0%
Most Helpful Reviews
Service Center by Office Ally
Most Helpful Favorable Review
Verified User in Health, Wellness and Fitness
I like Office Ally because you can tailor your claims by building templates of the most common procedures and diagnoses that are used in the clinic.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Long delays in file uploads, confirmations, and summary rejections. Setting up each account and payer can be cumbersome and take too long. Configurations are not easy to manipulate or adjust to meet the needs of many unique network providers.
TriZetto Facets
Most Helpful Favorable Review
Verified User in Insurance
I like that you can look up patients info and get correct information on the patients medical claims and doctor information.
Most Helpful Critical Review
Verified User in Insurance
Archaic look and feel. needs to be more user-friendly for today's users. Many issues for complicated/complex claims.
Verified User in Health, Wellness and Fitness
I like Office Ally because you can tailor your claims by building templates of the most common procedures and diagnoses that are used in the clinic.
Verified User in Insurance
I like that you can look up patients info and get correct information on the patients medical claims and doctor information.
Verified User in Health, Wellness and Fitness
Long delays in file uploads, confirmations, and summary rejections. Setting up each account and payer can be cumbersome and take too long. Configurations are not easy to manipulate or adjust to meet the needs of many unique network providers.
Verified User in Insurance
Archaic look and feel. needs to be more user-friendly for today's users. Many issues for complicated/complex claims.
Alternatives
Discussions
Service Center by Office Ally has no discussions with answers
TriZetto Facets has no discussions with answers
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