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Compare SAP Sales Cloud and Sugar Sell 
Featured Products
At a Glance
Market Segments
Enterprise (44.8% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
No pricing available
$19.00 Per Month
SAP Sales Cloud
Star Rating
(966)4.2 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSugar Sell
Star Rating
(772)3.8 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in user satisfaction, boasting a significantly higher overall score compared to Sugar Sell. Users appreciate its user-friendly interface and the ability to customize report layouts, making it easier to manage tasks across various business functions.
- According to verified reviews, SAP Sales Cloud has a robust implementation process, with users highlighting its intuitive onboarding that facilitates quick setup. In contrast, Sugar Sell users mention some challenges with setup, indicating that it may take longer to get fully operational.
- Users say that SAP Sales Cloud provides superior support quality, with many praising its responsiveness and helpfulness. Reviewers specifically noted the effectiveness of its customer support portal and the availability of resources, while Sugar Sell users expressed a desire for more comprehensive support options.
- Reviewers mention that SAP Sales Cloud shines in its ability to integrate with other systems, which enhances its functionality across different verticals. Users highlighted its seamless integration capabilities that streamline workflows, whereas Sugar Sell, while noted for its clean layout, lacks some of the advanced integration features.
- According to recent user feedback, SAP Sales Cloud is praised for its comprehensive reporting and analytics features, which help users track sales performance effectively. Users frequently utilize it for generating sales reports and backlog analysis, while Sugar Sell, although practical, does not offer the same depth in reporting capabilities.
- G2 reviewers highlight that SAP Sales Cloud is particularly well-suited for larger enterprises, with a significant portion of its user base coming from this segment. This is reflected in its advanced features tailored for complex business needs, while Sugar Sell is more favored by mid-market companies, which may limit its scalability for larger organizations.
Pricing
Entry-Level Pricing
SAP Sales Cloud
No pricing availableSugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
SAP Sales Cloud
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.5
695
7.9
613
Ease of Use
7.9
707
7.6
649
Ease of Setup
8.1
392
7.2
346
Ease of Admin
8.0
261
7.6
319
Quality of Support
8.3
665
7.7
556
Has the product been a good partner in doing business?
8.5
262
7.8
303
Product Direction (% positive)
8.4
669
7.1
600
Features by Category
Sales Force Automation
8.3
470
|
Verified
8.2
502
|
Verified
8.2
312
7.6
322
8.2
433
|
Verified
7.8
469
|
Verified
8.3
450
|
Verified
7.7
487
|
Verified
8.1
406
|
Verified
7.2
358
|
Verified
8.1
426
|
Verified
7.4
412
|
Verified
8.1
427
|
Verified
7.3
346
|
Verified
8.2
430
|
Verified
7.4
348
|
Verified
8.2
445
|
Verified
7.7
376
|
Verified
Marketing Automation
7.9
378
|
Verified
7.1
354
|
Verified
8.2
303
7.2
361
|
Verified
8.4
401
|
Verified
7.9
427
|
Verified
8.1
348
|
Verified
7.0
312
|
Verified
Customer Support
8.4
411
|
Verified
7.9
386
|
Verified
8.2
421
|
Verified
7.6
348
|
Verified
8.2
418
|
Verified
7.7
358
|
Verified
8.0
381
|
Verified
7.4
292
8.2
409
|
Verified
7.7
313
|
Verified
Reporting & Analytics
8.2
460
|
Verified
7.7
469
|
Verified
8.2
460
|
Verified
8.0
475
|
Verified
8.2
415
|
Verified
7.4
366
|
Verified
Mobile & Social
8.1
270
7.2
269
|
Verified
8.0
217
7.2
267
|
Verified
7.8
341
|
Verified
7.4
331
|
Verified
Platform
8.1
289
|
Verified
8.2
261
|
Verified
8.3
289
|
Verified
7.8
255
|
Verified
8.5
293
|
Verified
8.1
268
|
Verified
8.3
260
|
Verified
7.9
168
|
Verified
8.2
269
|
Verified
8.2
214
|
Verified
8.4
276
|
Verified
7.5
216
|
Verified
8.4
292
|
Verified
7.6
258
|
Verified
8.3
280
|
Verified
7.2
199
|
Verified
Integration
8.4
288
|
Verified
7.6
260
|
Verified
8.2
269
|
Verified
7.7
202
|
Verified
8.1
251
|
Verified
7.3
198
|
Verified
Generative AI
7.6
137
6.3
28
Agentic AI - CRM
7.2
41
Not enough data
7.3
41
Not enough data
7.6
41
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Not enough data
Agentic AI - Sales Analytics
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Not enough data
Data Sourcing
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Not enough data
Predictive Analytics
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Not enough data
Sales Management
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Not enough data
Categories
Categories
Shared Categories
SAP Sales Cloud and Sugar Sell are categorized as CRM
Unique Categories
SAP Sales Cloud is categorized as Sales Analytics
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.8%
Computer Software
4.9%
Accounting
4.6%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What is CRM system in SAP?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,...Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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