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Compare Salesforce Marketing Cloud Personalization (formerly Interaction Studio) and govDelivery 
Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
By Salesforce
Optimized for quick response
At a Glance
Market Segments
Mid-Market (56.1% of reviews)
Enterprise (42.9% of reviews)
Entry-Level Pricing
$300,000.00 Per Year
No pricing available
Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
Star Rating
(225)4.4 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Entry-Level Pricing
$300,000.00 Per Year
Browse all 2 pricing plansgovDelivery
Star Rating
(7)4.3 out of 5
Market Segments
Enterprise (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about govDeliveryFeatured Products
Sponsored
Croct
(29)
A/B Testing
Visit Website
Pricing
Entry-Level Pricing
Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
Premium
$300,000.00
Per Year
Go further with Einstein AI driving next-best customer offers in real time.
- Website Data and Personalization
- Email Data and Personalization
- Segment and Rule-Based Decisioning
govDelivery
No pricing availableFree Trial
Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
No trial information availablegovDelivery
No trial information availableRatings
Meets Requirements
8.6
188
9.7
5
Ease of Use
7.5
204
9.0
5
Ease of Setup
7.6
110
Not enough data
Ease of Admin
7.9
95
Not enough data
Quality of Support
8.9
186
Not enough data
Has the product been a good partner in doing business?
9.2
95
Not enough data
Product Direction (% positive)
8.9
185
7.7
5
Features by Category
Visitor Behavior
9.0
26
|
Verified
Not enough data
8.9
26
|
Verified
Not enough data
8.1
26
|
Verified
Not enough data
Templates
7.9
26
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.6
26
|
Verified
Not enough data
Personalization
8.7
26
|
Verified
Not enough data
8.5
26
|
Verified
Not enough data
8.1
26
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
26
|
Verified
Not enough data
8.7
25
|
Verified
Not enough data
8.1
25
|
Verified
Not enough data
8.5
25
|
Verified
Not enough data
Multichannel
8.7
26
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.6
26
|
Verified
Not enough data
Administration
9.0
25
|
Verified
Not enough data
8.4
25
|
Verified
Not enough data
8.1
25
|
Verified
Not enough data
7.8
25
|
Verified
Not enough data
Segmentation
9.0
35
Not enough data
8.4
38
Not enough data
Targeting
9.2
39
Not enough data
8.9
38
Not enough data
Triggered Content
8.5
24
Not enough data
8.1
19
Not enough data
8.9
30
Not enough data
Personalized Content
8.7
29
Not enough data
8.9
22
Not enough data
8.9
37
Not enough data
Platform Basics
9.1
17
Not enough data
8.9
18
Not enough data
Platform Reporting
8.4
18
Not enough data
8.9
18
Not enough data
Surveying & Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Marketing Cloud Personalization (formerly Interaction Studio) and govDelivery share no categories
Unique Categories
Salesforce Marketing Cloud Personalization (formerly Interaction Studio) is categorized as Account-Based Web and Content Experiences, Personalization, Personalization Engines, E-Commerce Personalization, and A/B Testing
govDelivery is categorized as Citizen Engagement
Reviews
Reviewers' Company Size
Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
govDelivery
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.9%
Marketing and Advertising
9.0%
Retail
8.6%
Information Technology and Services
8.1%
Financial Services
5.4%
Other
48.9%
Government Administration
57.1%
Information Technology and Services
14.3%
Environmental Services
14.3%
Education Management
14.3%
‐
Other
0.0%
Most Helpful Reviews
Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
Most Helpful Favorable Review
Verified User in Market Research
Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...
Most Helpful Critical Review
Verified User in Retail
Not enough support or services to optimize campaigns/tools. Too expensive for what we were getting. They bought out our previous provider and in that process we lost the "management" part of the service. When we asked for it, we were asked to pay...
govDelivery
Most Helpful Favorable Review
Verified User in Government Administration
This has got to be one of the easiest cloud programs to use. Instructions were easy to understand, the help/faq functions were very helpful and the program itself helped me with my work processes.
Most Helpful Critical Review
Verified User in Environmental Services
I cannot think of anything I dislike about this email service.
Verified User in Market Research
Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...
Verified User in Government Administration
This has got to be one of the easiest cloud programs to use. Instructions were easy to understand, the help/faq functions were very helpful and the program itself helped me with my work processes.
Verified User in Retail
Not enough support or services to optimize campaigns/tools. Too expensive for what we were getting. They bought out our previous provider and in that process we lost the "management" part of the service. When we asked for it, we were asked to pay...
Verified User in Environmental Services
I cannot think of anything I dislike about this email service.
Alternatives
Discussions
Is there any demo account to learn Interaction Studio or best platform to learn it ?
1 comment
AZ
The text appears to be a suggestion to begin with a specific URL, which is likely a link to documentation or resources on the Evergage platform.Read more
Salesforce Marketing Cloud Personalization (formerly Interaction Studio) has no more discussions with answers
govDelivery has no discussions with answers
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