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Compare Salesforce Commerce for B2C and VTEX Commerce Platform

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At a Glance
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Star Rating
(450)4.3 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Information
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plans
VTEX Commerce Platform
VTEX Commerce Platform
Star Rating
(34)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Salesforce Commerce for B2C excels in its Product Recommendations feature, scoring a remarkable 9.2, while VTEX Commerce Platform offers a solid 9.0, indicating that Salesforce may provide a more tailored shopping experience.
  • Reviewers mention that the Ease of Use for Salesforce is rated at 8.3, slightly higher than VTEX's 7.9, suggesting that Salesforce may be more intuitive for new users navigating the platform.
  • G2 users highlight the superior Reporting capabilities of Salesforce, with a score of 9.0 compared to VTEX's 8.1, indicating that Salesforce may offer more robust analytics tools for tracking performance.
  • Users on G2 note that VTEX shines in Omnichannel Features, scoring 9.0, which is higher than Salesforce's 8.3, suggesting that VTEX may provide a more integrated experience across various sales channels.
  • Reviewers mention that Salesforce's Quality of Support is rated at 8.3, while VTEX's is slightly lower at 7.9, indicating that users may find Salesforce's customer service more responsive and helpful.
  • Users report that both platforms have strong Integrations capabilities, but Salesforce leads with a score of 9.3 compared to VTEX's 8.3, suggesting that Salesforce may offer a wider range of compatible tools and services.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Browse all 2 pricing plans
VTEX Commerce Platform
No pricing available
Free Trial
Salesforce Commerce for B2C
No trial information available
VTEX Commerce Platform
No trial information available
Ratings
Meets Requirements
8.6
307
8.6
24
Ease of Use
8.3
335
8.2
24
Ease of Setup
7.8
166
8.1
21
Ease of Admin
8.1
119
8.2
17
Quality of Support
8.3
291
8.0
23
Has the product been a good partner in doing business?
8.6
116
8.8
16
Product Direction (% positive)
8.5
290
9.5
22
Features by Category
8.4
279
Not enough data
Design
8.3
26
Not enough data
8.4
26
Not enough data
8.5
25
Not enough data
8.4
26
Not enough data
Personalization
8.3
26
Not enough data
8.2
26
Not enough data
8.5
27
Not enough data
8.5
25
Not enough data
Analysis
8.3
25
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
9.2
169
Not enough data
Merchandising
9.2
19
Not enough data
9.3
19
Not enough data
9.4
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
Analytics
9.4
19
Not enough data
9.3
19
Not enough data
Administration
9.3
18
Not enough data
9.0
18
Not enough data
8.7
219
Not enough data
Administration
8.9
22
Not enough data
8.7
21
Not enough data
8.7
22
Not enough data
Integrations
8.8
22
Not enough data
8.9
22
Not enough data
8.7
22
Not enough data
Cart Management
8.3
23
Not enough data
8.7
22
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.2
7,487
8.3
794
Headless Commerce
8.1
79
7.9
7
8.5
82
7.9
8
8.5
80
7.7
8
8.5
84
7.9
8
8.4
82
8.1
8
Generative AI
8.0
64
Feature Not Available
7.7
68
Feature Not Available
Merchandising/Marketing
8.2
193
8.6
21
8.3
138
8.3
21
8.1
207
9.2
20
7.9
200
8.2
21
7.6
187
7.6
21
8.0
186
7.8
20
8.1
183
8.2
21
Product Catalog
8.4
195
8.3
21
8.2
195
8.5
21
8.2
202
8.0
21
8.2
175
8.4
16
Order Process
8.3
197
8.6
21
8.2
193
8.3
21
8.3
190
7.8
20
8.3
194
8.7
21
8.2
196
8.9
21
7.9
183
7.7
20
8.2
185
8.5
20
8.1
168
8.8
19
Multi-Channel Support
8.3
181
8.6
19
8.2
184
8.1
20
8.3
168
8.7
17
8.2
187
8.9
18
8.0
173
8.3
16
8.2
113
8.6
17
8.2
163
8.2
18
Platform
8.2
178
8.4
21
8.3
194
7.9
21
8.3
181
8.3
20
8.4
197
8.7
21
8.1
202
7.9
20
8.6
191
8.8
20
8.6
179
8.3
19
8.5
183
8.5
20
8.3
169
8.0
19
8.5
165
8.0
20
8.4
176
7.9
21
8.5
197
8.6
21
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.3
218
Not enough data
Reporting
8.5
25
Not enough data
8.5
25
Not enough data
Omnichannel Features
7.8
24
Not enough data
8.1
24
Not enough data
8.2
23
Not enough data
8.5
24
Not enough data
8.5
24
Not enough data
8.6
25
Not enough data
8.2
24
Not enough data
Categories
Categories
Shared Categories
Salesforce Commerce for B2C
Salesforce Commerce for B2C
VTEX Commerce Platform
VTEX Commerce Platform
Salesforce Commerce for B2C and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Salesforce Commerce for B2C
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
VTEX Commerce Platform
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
25.2%
Mid-Market(51-1000 emp.)
40.0%
Enterprise(> 1000 emp.)
34.7%
VTEX Commerce Platform
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
46.2%
Mid-Market(51-1000 emp.)
38.5%
Enterprise(> 1000 emp.)
15.4%
Reviewers' Industry
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Retail
14.0%
Information Technology and Services
10.8%
Computer Software
8.9%
Apparel & Fashion
6.3%
Consumer Goods
4.3%
Other
55.7%
VTEX Commerce Platform
VTEX Commerce Platform
Retail
15.4%
Marketing and Advertising
11.5%
Cosmetics
7.7%
Telecommunications
3.8%
Publishing
3.8%
Other
57.7%
Most Helpful Reviews
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Most Helpful Favorable Review
Philippe H.
PH
Philippe H.
Verified User in Computer & Network Security

All in one integrated platform. The costs are indexed on revenue (pay as you grow) and the editor is committed to the success of the customer since it starts billing only when the customer is online and selling. The platform is very complete, customer...

Most Helpful Critical Review
Verified User
G
Verified User in Retail

It can sometimes take long to load pages and will often have backend issues that slow/halt reporting

VTEX Commerce Platform
VTEX Commerce Platform
Most Helpful Favorable Review
Yohan A.
YA
Yohan A.
Verified User in Retail

VTEX has solutions for practically everything we need in our virtual store: management of promotions, loyalty programs, pricing schedules. It is a highly customizable platform that adapts to any type of virtual store. In our experience as an agency, many...

Most Helpful Critical Review
Jose Javier P.
JP
Jose Javier P.
Verified User in Retail

Being a multi tenant solution there's no customization you can do to the platform, therefore if you need a very specific functionality on your site you will need to hire very creative developers, very talented one so they can find a way to get around vtex...

Alternatives
Salesforce Commerce for B2C
Salesforce Commerce for B2C Alternatives
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Add Adobe Commerce (formerly Magento Commerce)
Shopify Plus
Shopify Plus
Add Shopify Plus
BigCommerce
BigCommerce
Add BigCommerce
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
VTEX Commerce Platform
VTEX Commerce Platform Alternatives
Shopify
Shopify
Add Shopify
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
BigCommerce
BigCommerce
Add BigCommerce
Discussions
Salesforce Commerce for B2C
Salesforce Commerce for B2C Discussions
What is Salesforce commerce?
1 comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
1 comment
Vikas S.
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
VTEX Commerce Platform
VTEX Commerce Platform Discussions
Monty the Mongoose crying
VTEX Commerce Platform has no discussions with answers