Compare Rulai and yellow.ai 
At a Glance
Market Segments
Small-Business (56.1% of reviews)
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Rulai
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (56.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Rulaiyellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about yellow.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that yellow.ai excels in its Customization Interface with a score of 9.3, allowing for a highly tailored user experience, while Rulai, although strong, scores slightly lower at 8.9 in this area.
- Reviewers mention that Rulai's Natural Language Understanding (NLU) is rated at 8.3, which some users feel could be improved, whereas yellow.ai has a higher score of 8.5 for Personalization, indicating a more effective approach to user interactions.
- G2 users highlight that yellow.ai's Live Chat feature scores 8.7, providing a solid experience, but Rulai outshines with a score of 9.2, suggesting a more robust live support capability.
- Users on G2 report that Rulai's Quality of Support is rated at 9.1, which reviewers say contributes to a better overall customer experience compared to yellow.ai's score of 8.4.
- Reviewers mention that yellow.ai's Automation - AI Agents feature is particularly strong in Customer Interaction Automation, scoring 9.0, while Rulai's Intelligent Routing feature, with a score of 7.9, is seen as an area needing improvement.
- Users say that Rulai's Analytics feature is rated at 9.0, providing valuable insights, while yellow.ai's score of 8.3 indicates that it may not offer the same depth of analytical capabilities.
Featured Products
Sponsored
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(34)
Live Chat
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Pricing
Entry-Level Pricing
Rulai
No pricing availableyellow.ai
No pricing availableFree Trial
Rulai
Free Trial is available
yellow.ai
Free Trial is available
Ratings
Meets Requirements
9.1
42
8.4
72
Ease of Use
9.3
43
8.7
75
Ease of Setup
9.2
17
8.1
34
Ease of Admin
9.2
18
8.4
33
Quality of Support
9.1
34
8.4
70
Has the product been a good partner in doing business?
9.6
15
8.6
33
Product Direction (% positive)
8.6
42
8.5
63
Features by Category
Messenger
Not enough data
9.5
10
Not enough data
9.2
11
Not enough data
8.7
9
Not enough data
9.3
10
Channels
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Customers
Not enough data
8.7
9
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
8.7
10
Responses
Not enough data
8.5
8
Not enough data
8.6
11
Not enough data
8.3
11
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.5
10
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Responses
8.9
21
9.3
5
9.0
22
9.0
5
9.2
20
9.0
5
9.2
22
9.3
5
8.4
18
Not enough data
Platform
9.2
18
Not enough data
8.9
18
8.3
5
8.6
20
9.0
5
9.0
18
8.3
5
9.0
16
Not enough data
9.0
17
9.3
5
8.9
20
8.7
5
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.0
10
Not enough data
9.0
13
Not enough data
8.0
9
Internal Use
Not enough data
8.4
16
Not enough data
9.2
11
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.7
13
Categories
Categories
Shared Categories
Rulai and yellow.ai are categorized as Chatbots, Bot Platforms, and AI Agents
Unique Categories
Rulai has no unique categories
Reviews
Reviewers' Company Size
Rulai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
yellow.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Computer Software
13.6%
Telecommunications
7.6%
Real Estate
6.1%
Banking
6.1%
Other
51.5%
Financial Services
14.9%
Information Technology and Services
12.9%
Computer Software
9.9%
Banking
7.9%
Food & Beverages
6.9%
Other
47.5%
Most Helpful Reviews
Rulai
Most Helpful Favorable Review
AHMED SALIH F.
Verified User in Health, Wellness and Fitness
The simplicity in designing the dialog and how easy it is to build CUIs
Most Helpful Critical Review
Verified User in Computer Software
The developer training I took was okay overall but I found it hard to stay focused during the instructional videos . The assignments were fairly easy but they did get me acquainted with the software. That said, I think it's worth taking at least one of...
yellow.ai
Most Helpful Favorable Review
Verified User in Airlines/Aviation
The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis!
Most Helpful Critical Review
Brandon S.
Verified User in Consumer Services
Their communication is horrible, and they continually lie to keep you on the hook with false promises
AHMED SALIH F.
Verified User in Health, Wellness and Fitness
The simplicity in designing the dialog and how easy it is to build CUIs
Verified User in Airlines/Aviation
The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis!
Verified User in Computer Software
The developer training I took was okay overall but I found it hard to stay focused during the instructional videos . The assignments were fairly easy but they did get me acquainted with the software. That said, I think it's worth taking at least one of...
Brandon S.
Verified User in Consumer Services
Their communication is horrible, and they continually lie to keep you on the hook with false promises
Discussions
How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use
1 comment
SK
Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization...Read more
What is the best way of integrating Rulai with any existing apps?
1 comment
SK
If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you...Read more
What is the best way to delivery early?
1 comment
Official Response from Rulai
Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent...Read more
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 comments
MC
Hi Sudheer,
kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 comment
VV
Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:...Read more
yellow.ai has no more discussions with answers
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