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At a Glance
BigTime
BigTime
Star Rating
(1,461)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Information
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plans
Ruddr
Ruddr
Star Rating
(292)4.5 out of 5
Market Segments
Small-Business (52.5% of reviews)
Information
Entry-Level Pricing
Starting at $14.00 1 Billable User Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigTime excels in "Quality of Support" with a score of 9.2, while Ruddr shines even brighter with a score of 9.6, indicating that Ruddr may offer more responsive and helpful customer service.
  • Reviewers mention that BigTime's "Ease of Setup" is rated at 8.2, which is lower than Ruddr's impressive 9.2, suggesting that users find Ruddr easier to implement and get started with.
  • G2 users highlight that BigTime's "Expense Reports" feature, particularly "Digital Receipt Management," scores 8.5, while Ruddr's similar feature is not only easier to use but also integrates better with bank accounts, leading to a higher overall satisfaction.
  • Users on G2 note that BigTime's "Project Tracking" is rated at 8.6, but Ruddr outperforms with a score of 9.4, indicating that Ruddr provides more robust tools for monitoring project progress and performance.
  • Reviewers mention that while BigTime offers solid "Time Tracking" capabilities with a score of 9.1, Ruddr's features in this area, including "Tracking Time to Project/Task," are rated slightly higher at 9.4, suggesting a more intuitive user experience.
  • Users say that BigTime's "Client Portal" feature scores 8.0, which is notably lower than Ruddr's 7.1, indicating that users may find Ruddr's client interaction tools less effective or user-friendly.
Featured Products
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Browse all 4 pricing plans
Ruddr
Team Plan
Starting at $14.00
1 Billable User Per Month
Browse all 2 pricing plans
Free Trial
BigTime
Free Trial is available
Ruddr
Free Trial is available
Ratings
Meets Requirements
8.8
1,273
9.1
214
Ease of Use
8.7
1,278
9.2
215
Ease of Setup
8.1
885
9.2
81
Ease of Admin
8.7
896
9.4
71
Quality of Support
9.2
1,210
9.6
160
Has the product been a good partner in doing business?
9.1
896
9.7
72
Product Direction (% positive)
8.8
1,241
8.8
191
Features by Category
8.1
11,016
8.8
930
Expense Reports
8.7
501
Not enough data
7.9
224
Not enough data
8.1
269
Not enough data
8.5
337
Not enough data
8.6
371
Not enough data
7.3
125
Not enough data
7.8
201
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
192
Not enough data
Client Invoicing
8.4
666
8.9
78
7.7
325
8.3
66
8.3
500
8.9
81
Mobile
8.6
338
Not enough data
8.5
287
Not enough data
Feature Not Available
Not enough data
Platform
6.9
130
Not enough data
8.1
271
Not enough data
Administration
7.3
109
Not enough data
Administration
8.4
660
8.7
72
8.5
657
9.0
89
8.1
511
8.9
88
8.0
385
Feature Not Available
8.7
751
9.4
104
Platform
8.4
782
8.8
113
8.1
486
8.4
31
7.7
313
9.1
25
8.8
751
9.5
122
8.2
542
8.1
61
7.8
332
Feature Not Available
7.9
5,701
Not enough data
Tasks
8.6
280
|
Verified
Not enough data
8.4
256
|
Verified
Not enough data
8.0
245
|
Verified
Not enough data
7.8
227
|
Verified
Not enough data
7.7
207
|
Verified
Not enough data
7.9
214
Not enough data
7.8
222
|
Verified
Not enough data
7.9
220
|
Verified
Not enough data
Projects
8.1
234
|
Verified
Not enough data
7.7
212
|
Verified
Not enough data
7.4
203
|
Verified
Not enough data
7.7
213
|
Verified
Not enough data
7.8
234
|
Verified
Not enough data
8.3
271
|
Verified
Not enough data
7.5
207
|
Verified
Not enough data
7.9
253
|
Verified
Not enough data
7.5
194
|
Verified
Not enough data
8.9
310
|
Verified
Not enough data
7.7
185
|
Verified
Not enough data
Resource Management
7.9
199
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
8.0
228
|
Verified
Not enough data
Project Monitoring
7.8
190
|
Verified
Not enough data
7.8
215
|
Verified
Not enough data
8.2
258
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Project Cost ManagementHide 3 FeaturesShow 3 Features
Not enough data
9.1
124
Cost Tracking
Not enough data
9.0
35
Not enough data
9.1
46
Not enough data
9.3
43
7.6
270
9.2
288
Planning
7.5
42
9.4
61
7.8
46
9.2
60
7.7
44
9.1
54
Optimization
7.9
49
9.3
61
7.6
45
9.2
52
7.4
44
Feature Not Available
Professional Services AutomationHide 30 FeaturesShow 30 Features
8.2
2,649
8.9
666
Customer Management
8.5
116
|
Verified
9.0
36
8.2
78
|
Verified
7.9
13
7.7
67
|
Verified
Feature Not Available
8.0
80
|
Verified
Feature Not Available
Project Management
8.3
104
|
Verified
9.0
40
8.6
131
|
Verified
9.4
44
8.1
94
|
Verified
9.2
31
8.4
100
|
Verified
9.1
33
Accounting
8.2
96
9.0
33
8.5
112
|
Verified
9.0
35
8.1
94
8.8
23
8.4
114
|
Verified
9.3
37
8.5
117
|
Verified
9.4
36
Portfolio Management
8.1
78
9.3
16
8.3
77
9.1
15
7.8
71
7.5
14
8.2
70
8.3
15
Analytics
8.3
85
|
Verified
8.8
30
8.3
126
|
Verified
8.9
37
8.1
74
|
Verified
8.6
30
Administration
8.3
107
|
Verified
8.7
27
8.1
112
|
Verified
8.9
17
8.4
107
|
Verified
9.5
28
Platform
8.3
76
|
Verified
9.2
14
8.1
66
|
Verified
9.6
12
8.7
120
|
Verified
9.7
42
7.9
105
|
Verified
8.3
8
7.5
72
|
Verified
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.8
1,732
Not enough data
Bill Generation
8.0
227
Not enough data
8.3
202
Not enough data
7.7
164
Not enough data
Bill Processing
7.6
174
Not enough data
7.8
188
Not enough data
8.2
220
Not enough data
Integration
8.2
227
Not enough data
7.7
190
Not enough data
7.0
140
Not enough data
8.4
10,829
8.9
1,498
Time Tracking
9.3
858
9.3
161
9.1
823
9.3
160
8.9
766
9.0
135
Client Invoicing
8.4
666
8.9
78
7.7
325
8.3
66
8.3
500
8.9
81
Mobile Time Tracking
9.1
721
9.0
112
Administration
8.4
660
8.7
72
8.5
657
9.0
89
8.1
511
8.9
88
8.0
385
Feature Not Available
8.7
751
9.4
104
Platform
8.4
782
8.8
113
8.1
486
8.4
31
7.7
313
9.1
25
8.8
751
9.5
122
8.2
542
8.1
61
7.8
332
Feature Not Available
Categories
Categories
Shared Categories
BigTime
BigTime
Ruddr
Ruddr
BigTime and Ruddr are categorized as Time Tracking, Professional Services Automation, and Resource Management
Unique Categories
BigTime
BigTime is categorized as Expense Management, Billing, and Project Management
Ruddr
Ruddr is categorized as Project Cost Management
Reviews
Reviewers' Company Size
BigTime
BigTime
Small-Business(50 or fewer emp.)
81.8%
Mid-Market(51-1000 emp.)
15.4%
Enterprise(> 1000 emp.)
2.8%
Ruddr
Ruddr
Small-Business(50 or fewer emp.)
52.5%
Mid-Market(51-1000 emp.)
44.3%
Enterprise(> 1000 emp.)
3.2%
Reviewers' Industry
BigTime
BigTime
Accounting
14.1%
Architecture & Planning
10.7%
Civil Engineering
9.9%
Information Technology and Services
6.1%
Management Consulting
6.0%
Other
53.3%
Ruddr
Ruddr
Information Technology and Services
22.7%
Marketing and Advertising
16.7%
Computer Software
15.6%
Management Consulting
12.1%
Human Resources
3.9%
Other
29.1%
Most Helpful Reviews
BigTime
BigTime
Most Helpful Favorable Review
Verified User
G
Verified User in Management Consulting

ORIGINAL REVIEW: The time tracking, invoicing, and billing are seamless; the QuickBooks integration is ridiculously easy, and the onboarding and customer support (Thank you Montae H, Collin Tatone and Brian O'Donnell!) are superb. My clients love the...

Most Helpful Critical Review
Sharon G.
SG
Sharon G.
Verified User in Environmental Services

I do not find the program very user friendly to newbies. There are an overwhelming number of options and ways to do things, and I feel like I'm reaching out to customer service constantly for help. I wish their online chat was open for more than just...

Ruddr
Ruddr
Most Helpful Favorable Review
SC
Sherri C.
Verified User in Management Consulting

Ruddr is incredibly intuitive. The UI design stands head and shoulders above any other PSA system we've used. The training was a breeze thanks to the Ruddr-produced training video recorded from our configured instance. Using Ruddr cut our PSA platform costs...

Most Helpful Critical Review
Lucy L.
LL
Lucy L.
Verified User in Management Consulting

As a user I wish I could copy a previous week and edit it from there. It gets very redundant.

Alternatives
BigTime
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Ruddr
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Discussions
BigTime
BigTime Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 comments
Jenn S.
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
Do you have a Mobile App?
1 comment
SC
Yes, available for iphone and androidRead more
How do I show a credit for an invoice that was paid in a previous cycle?
1 comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction. Traditionally, this would be handled by the accounting package and issued...Read more
Ruddr
Ruddr Discussions
What is Ruddr used for?
1 comment
Rob P.
RP
Ruddr is a professional services automation (PSA) platform. Ruddr helps professional services companies deliver predictably strong performance. Ruddr...Read more
Monty the Mongoose crying
Ruddr has no more discussions with answers