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Compare RingEX and iFax 
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At a Glance
Market Segments
Small-Business (57.3% of reviews)
Small-Business (86.3% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$8.33 1 User License
RingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansiFax
Star Rating
(453)4.6 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$8.33 1 User License
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in overall user satisfaction, boasting a higher G2 Score compared to iFax. Users appreciate its intuitive features, such as easy call forwarding and voicemail setup, which contribute to a smoother daily workflow.
- Users say that iFax stands out for its affordability and simplicity, making it a great choice for occasional users. Many find it easy to start using, with built-in features like a confirmation page for transmissions that enhance the user experience.
- Reviewers mention that RingEX offers robust customer support, with users highlighting the effectiveness of both online and phone support. One user noted the admin portal's design, which allows for seamless management of multiple offices, showcasing RingEX's strength in customer service.
- According to verified reviews, iFax is particularly praised for its ease of use and mobile capabilities, allowing users to send faxes on the go. This flexibility is a significant advantage for those who need to manage documents while away from the office.
- Users report that while RingEX has a higher overall satisfaction score, iFax receives better ratings for specific features like document editing and signature capabilities. This indicates that iFax may be more suitable for users who prioritize these functionalities in their faxing needs.
- Reviewers highlight that RingEX's higher entry-level price may be a consideration for small businesses, especially when compared to iFax's more budget-friendly options. However, many users feel that the additional features and support justify the cost of RingEX for their business needs.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
iFax
Basic
$8.33
1 User License
- 2 Months Free (Billed Annually)
- Superior fax quality
- iOS, Android, Win & Mac Apps
Free Trial
RingEX
Free Trial is available
iFax
Free Trial is available
Ratings
Meets Requirements
8.8
1,046
9.3
68
Ease of Use
8.6
1,061
9.5
400
Ease of Setup
8.2
647
9.4
51
Ease of Admin
8.3
567
9.5
36
Quality of Support
8.0
949
9.0
50
Has the product been a good partner in doing business?
8.3
557
9.2
36
Product Direction (% positive)
7.9
1,028
8.9
74
Features by Category
Documents
7.7
156
8.2
52
7.4
150
8.2
51
8.1
158
8.8
50
Agentic AI - Online Fax
8.7
13
5.7
5
8.8
13
5.7
5
Sending
9.1
173
9.1
56
9.1
171
9.1
50
8.9
159
8.7
52
9.2
162
8.3
54
8.9
165
8.5
51
9.1
166
8.9
51
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
225
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
91
Not enough data
9.0
99
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.1
83
Not enough data
Basic Communication
9.0
495
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
421
|
Verified
Not enough data
8.2
365
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Not enough data
Access
8.2
382
|
Verified
Not enough data
8.4
397
|
Verified
Not enough data
8.6
424
Not enough data
Advanced Features
8.3
444
Not enough data
8.4
406
|
Verified
Not enough data
9.1
463
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and iFax are categorized as Online Fax
Unique Categories
RingEX is categorized as UCaaS Platforms, Webinar, VoIP Providers, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
iFax has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.7%
Other
70.3%
Hospital & Health Care
12.5%
Health, Wellness and Fitness
8.1%
Accounting
6.7%
Mental Health Care
5.8%
Medical Practice
5.3%
Other
61.5%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
iFax has no discussions with answers
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