Compare Retail Pro and iQmetrix 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Enterprise (48.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Retail Pro
Star Rating
(32)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Retail ProiQmetrix
Star Rating
(50)4.0 out of 5
Market Segments
Enterprise (48.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about iQmetrixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Retail Pro excels in Inventory Management, with a score of 9.3, highlighting features like Low-stock Alerts and Multilocation Inventory Tracking as particularly beneficial for managing stock across various locations.
- Reviewers mention that iQmetrix shines in Sales Tracking, scoring 9.4, with users appreciating its robust Reports and Dashboards that provide insightful analytics for better decision-making.
- G2 users indicate that Retail Pro has a strong advantage in Ease of Setup with a score of 8.3, making it easier for businesses to get started quickly compared to iQmetrix, which scored 7.3 in this area.
- Users on G2 highlight that iQmetrix offers superior Credit Card Payments functionality, scoring 9.7, with features like Voided/Refunded Payments being particularly praised for their reliability and ease of use.
- Reviewers say that Retail Pro's Employee Management features, while scoring 8.9, could be improved, especially in areas like Log/Shift Notes, which received a low score of 5.8, indicating a need for better functionality.
- Users report that iQmetrix's Customer Management capabilities, particularly in Loyalty Management, are highly rated at 9.0, with many users appreciating the seamless integration of customer profiles and sales history for enhanced customer engagement.
Featured Products
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Pricing
Entry-Level Pricing
Retail Pro
No pricing availableiQmetrix
No pricing availableFree Trial
Retail Pro
No trial information availableiQmetrix
No trial information availableRatings
Meets Requirements
8.3
23
8.7
47
Ease of Use
7.9
24
8.3
47
Ease of Setup
8.3
7
7.3
13
Ease of Admin
8.8
7
7.3
11
Quality of Support
7.8
23
7.9
43
Has the product been a good partner in doing business?
8.9
6
9.1
11
Product Direction (% positive)
6.4
23
8.2
46
Features by Category
POS
9.3
5
9.5
7
9.3
5
9.8
7
Not enough data
9.0
7
Not enough data
8.8
7
9.7
5
9.3
7
Marketing
Not enough data
9.0
5
Not enough data
8.9
6
Administration
9.3
5
8.6
7
Not enough data
8.9
6
9.0
5
9.0
7
Not enough data
10.0
5
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Retail Pro and iQmetrix are categorized as Retail Management Software and Retail POS
Reviews
Reviewers' Company Size
Retail Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iQmetrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.1%
Apparel & Fashion
22.2%
Design
7.4%
Sports
3.7%
Sporting Goods
3.7%
Other
14.8%
Retail
27.7%
Telecommunications
23.4%
Wireless
21.3%
Consumer Electronics
6.4%
Hospital & Health Care
4.3%
Other
17.0%
Most Helpful Reviews
Retail Pro
Most Helpful Favorable Review
Belal Ahmad E.
Verified User in Retail
1- The speed of the system is the best compared to other POS system. 2- Detailed and Diversified Reports. 3- Easy to use and doesn't need for a lot of manuals.
Most Helpful Critical Review
Austen C.
Verified User in Sports
We wish it was a bit more user friendly. It can take a bit to get the hang of the software
iQmetrix
Most Helpful Favorable Review
Verified User in Retail
Very easy to use POS. Easy to learn and straight forward. The reports available to view sales are easy to view and easy to export into excel and spreadsheets or view as graphs.
Most Helpful Critical Review
Verified User in Retail
See above; the program can be buggy showing the ostrich error. It sometimes takes what seems like a long time to update and you aren't given the option to opt out of updates; you have to literally just accept them. I guess this is for security but alas.
Belal Ahmad E.
Verified User in Retail
1- The speed of the system is the best compared to other POS system. 2- Detailed and Diversified Reports. 3- Easy to use and doesn't need for a lot of manuals.
Verified User in Retail
Very easy to use POS. Easy to learn and straight forward. The reports available to view sales are easy to view and easy to export into excel and spreadsheets or view as graphs.
Austen C.
Verified User in Sports
We wish it was a bit more user friendly. It can take a bit to get the hang of the software
Verified User in Retail
See above; the program can be buggy showing the ostrich error. It sometimes takes what seems like a long time to update and you aren't given the option to opt out of updates; you have to literally just accept them. I guess this is for security but alas.
Alternatives
Discussions
What kind of businesses is Retail Pro software designed for?
1 comment
KH
Retail pro is designed for retail stores.Read more
Retail Pro has no more discussions with answers
iQmetrix has no discussions with answers
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