Compare ReferralCandy and Talkable 
At a Glance
Market Segments
Small-Business (88.3% of reviews)
Mid-Market (67.4% of reviews)
Entry-Level Pricing
Starting at $47.00
$$
ReferralCandy
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (88.3% of reviews)
Entry-Level Pricing
Starting at $47.00
Browse all 3 pricing plansTalkable
Star Rating
(46)4.5 out of 5
Market Segments
Mid-Market (67.4% of reviews)
Entry-Level Pricing
$$
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ReferralCandy excels in its Referral Program with a score of 9.1, indicating a strong capability in managing and executing referral campaigns effectively, while Talkable follows closely with a score of 9.0, showing it also has robust referral features but slightly less user satisfaction.
- Reviewers mention that ReferralCandy's Quality of Support is rated at 8.9, which is notably high, suggesting that users feel well-supported, whereas Talkable shines even brighter with a score of 9.4, indicating exceptional customer service experiences.
- G2 users highlight that both platforms have similar Ease of Use ratings at 8.2, but users on G2 report that ReferralCandy's setup process is rated lower at 7.5 compared to Talkable's 8.2, suggesting that Talkable may offer a more user-friendly onboarding experience.
- Users say that ReferralCandy's Incentives feature is rated at 9.0, which is slightly higher than Talkable's 8.8, indicating that ReferralCandy may provide more appealing incentive options for users looking to drive referrals.
- Reviewers mention that both platforms have strong Mobile Optimization scores, with ReferralCandy at 8.8 and Talkable at 8.7, but users report that ReferralCandy's mobile interface is particularly intuitive, enhancing the user experience on mobile devices.
- Users report that ReferralCandy has a higher score in Product Direction at 8.2 compared to Talkable's 8.0, suggesting that users feel more confident in ReferralCandy's future development and feature enhancements.
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Pricing
Entry-Level Pricing
ReferralCandy
Premium
Starting at $47.00
For small businesses getting started
- Automated referral program
- Unlimited customers & advocates
- Dashboard & data reports
Talkable
Managed plan
$$
Our most popular plan and perfect for businesses looking to partner with a team of experts to continuously optimize and scale their referral program for maximum impact and results
- Advanced campaign templates and on-site placement options
- Management of A/B testing strategy
- Powerful reporting suite and custom reports
Free Trial
ReferralCandy
Free Trial is available
Talkable
Free Trial is available
Ratings
Meets Requirements
8.2
67
9.1
38
Ease of Use
8.2
68
8.2
39
Ease of Setup
7.5
49
8.2
11
Ease of Admin
8.1
44
8.6
11
Quality of Support
8.9
65
9.4
36
Has the product been a good partner in doing business?
8.9
43
9.2
11
Product Direction (% positive)
8.2
52
8.0
35
Features by Category
Loyalty Experience
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ReferralCandy and Talkable are categorized as Customer Advocacy
Unique Categories
ReferralCandy has no unique categories
Talkable is categorized as Loyalty Management and User-Generated Content
Reviews
Reviewers' Company Size
ReferralCandy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkable
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.6%
Food & Beverages
8.7%
Consumer Goods
7.8%
Health, Wellness and Fitness
5.8%
Marketing and Advertising
4.9%
Other
59.2%
Retail
23.9%
Apparel & Fashion
13.0%
Marketing and Advertising
8.7%
Luxury Goods & Jewelry
6.5%
Higher Education
6.5%
Other
41.3%
Most Helpful Reviews
ReferralCandy
Most Helpful Favorable Review
Gugo M.
Verified User in Information Technology and Services
support is awesome, (thank you Katherine)
Most Helpful Critical Review
Verified User in Hospital & Health Care
Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of misunderstanding and back and forth. Then we started getting fraudulent commissions occurring - customer service originally said these were...
Talkable
Most Helpful Favorable Review
Verified User in Marketing and Advertising
The Customer Success team at Talkbale provide a very hands on approach and provide a fast efficient service, this includes their delivery of assets and data
Most Helpful Critical Review
Annie F.
Verified User in Apparel & Fashion
The CSM role is pretty absent. The analytics, while robust, is overwhelming. Customers are usually confused by the experience and UX.
Gugo M.
Verified User in Information Technology and Services
support is awesome, (thank you Katherine)
Verified User in Marketing and Advertising
The Customer Success team at Talkbale provide a very hands on approach and provide a fast efficient service, this includes their delivery of assets and data
Verified User in Hospital & Health Care
Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of misunderstanding and back and forth. Then we started getting fraudulent commissions occurring - customer service originally said these were...
Annie F.
Verified User in Apparel & Fashion
The CSM role is pretty absent. The analytics, while robust, is overwhelming. Customers are usually confused by the experience and UX.
Discussions
Is ReferralCandy good?
2 comments
EB
In our experience it’s good. Some months we got referrals, some other months we didn’t. But it’s a good tool and it automatically helps set up everything for...Read more
ReferralCandy has no more discussions with answers
Talkable has no discussions with answers
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