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Compare REDCap and SurveyMonkey

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At a Glance
REDCap
REDCap
Star Rating
(219)4.3 out of 5
Market Segments
Enterprise (64.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about REDCap
SurveyMonkey
SurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkey
Featured Products

REDCap vs SurveyMonkey

When assessing the two solutions, reviewers found SurveyMonkey easier to use, set up, and administer. Reviewers also preferred doing business with SurveyMonkey overall.

  • Reviewers felt that SurveyMonkey meets the needs of their business better than REDCap.
  • When comparing quality of ongoing product support, reviewers felt that SurveyMonkey is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of SurveyMonkey over REDCap.
Pricing
Entry-Level Pricing
REDCap
No pricing available
SurveyMonkey
No pricing available
Free Trial
REDCap
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
190
9.0
20,150
Ease of Use
8.0
190
9.2
20,252
Ease of Setup
7.3
41
9.0
7,605
Ease of Admin
8.6
43
8.9
7,495
Quality of Support
8.2
158
8.6
14,263
Has the product been a good partner in doing business?
8.6
36
8.8
6,549
Product Direction (% positive)
7.6
181
7.7
19,711
Features by Category
Electronic Data Capture (EDC)Hide 9 FeaturesShow 9 Features
9.2
400
Not enough data
Data Management
9.3
46
Not enough data
9.4
49
Not enough data
9.1
47
Not enough data
8.9
53
Not enough data
Clinical Study Support
9.3
44
Not enough data
9.0
38
Not enough data
9.3
46
Not enough data
9.3
38
Not enough data
9.1
39
Not enough data
Not enough data
7.7
581
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
Not enough data
8.5
11,292
Survey Management
Not enough data
9.0
1092
Not enough data
8.9
1130
Not enough data
8.5
1053
Not enough data
8.8
1096
Survey Customization
Not enough data
8.5
892
Not enough data
8.3
923
Not enough data
8.2
827
Not enough data
8.2
653
Survey Insights
Not enough data
8.6
1047
Not enough data
8.1
691
Not enough data
8.6
997
Not enough data
8.4
891
Not enough data
8.5
1,209
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Categories
Categories
Shared Categories
REDCap
REDCap
SurveyMonkey
SurveyMonkey
REDCap and SurveyMonkey share no categories
Unique Categories
REDCap
REDCap is categorized as Electronic Data Capture (EDC)
SurveyMonkey
SurveyMonkey is categorized as Online Form Builder, Survey, and Feedback Analytics
Reviews
Reviewers' Company Size
REDCap
REDCap
Small-Business(50 or fewer emp.)
19.9%
Mid-Market(51-1000 emp.)
16.1%
Enterprise(> 1000 emp.)
64.0%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.2%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
REDCap
REDCap
Hospital & Health Care
35.1%
Research
29.9%
Higher Education
20.4%
Health, Wellness and Fitness
3.3%
Medical Practice
2.8%
Other
8.5%
SurveyMonkey
SurveyMonkey
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
REDCap
REDCap
Most Helpful Favorable Review
Verified User
G
Verified User in Education Management

You can safely secure sensitive information collected from human participants. After all, it's our job to make sure we keep safe, REDCap allows us to do just that! It's easy to use, from moving from instruments to different forms. There's always...

Most Helpful Critical Review
Verified User
G
Verified User in Research

Redcap is not always self-explanatory and can be difficult to use.

SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
SS
Sandi S.
Verified User in Entertainment

I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.

Most Helpful Critical Review
Pat M.
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

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Discussions
REDCap
REDCap Discussions
Monty the Mongoose crying
REDCap has no discussions with answers
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
Tharwuah S.
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more