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Compare Rasa and Teneo.ai 
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At a Glance
Market Segments
Small-Business (72.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Free
No pricing available
Rasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansTeneo.ai
Star Rating
(22)4.4 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Teneo.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Teneo.ai excels in its Natural Language Understanding (NLU) capabilities, providing a more nuanced understanding of user intent compared to Rasa, which some reviewers mention can struggle with complex queries.
- Reviewers mention that Teneo.ai offers superior quality of support, with a score of 9.0, while Rasa's support is rated lower at 8.3, indicating that users find Teneo.ai more responsive and helpful when issues arise.
- G2 users highlight Teneo.ai's ease of use with a score of 8.3, making it more accessible for small businesses, whereas Rasa's score of 7.2 suggests a steeper learning curve that some users find challenging.
- Users on G2 appreciate Teneo.ai's proactive engagement features, which allow for more dynamic interactions, while Rasa's capabilities in this area are seen as less robust, leading to missed opportunities for user engagement.
- Reviewers say that Teneo.ai's customization interface is more intuitive, allowing for easier adjustments to the conversational flow, while Rasa's interface is described as more complex and less user-friendly.
- Users report that Teneo.ai's integration capabilities are more seamless, enabling better connectivity with various platforms, whereas Rasa users mention difficulties in integrating with certain third-party applications.
Pricing
Entry-Level Pricing
Rasa
Developer Edition
Free
For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .
Teneo.ai
No pricing availableFree Trial
Rasa
Free Trial is available
Teneo.ai
Free Trial is available
Ratings
Meets Requirements
7.8
9
8.7
15
Ease of Use
7.2
9
8.4
15
Ease of Setup
Not enough data
9.3
7
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.3
9
8.9
15
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
5.0
7
8.2
13
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rasa and Teneo.ai are categorized as Bot Platforms
Unique Categories
Rasa is categorized as Conversational Support and Conversational Marketing
Teneo.ai is categorized as AI Customer Support Agents, Customer Service Automation, Customer Self-Service, and AI Orchestration
Reviews
Reviewers' Company Size
Rasa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teneo.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
Information Technology and Services
20.0%
Computer Software
20.0%
Telecommunications
10.0%
Program Development
5.0%
Pharmaceuticals
5.0%
Other
40.0%
Discussions
Rasa has no discussions with answers
Teneo.ai has no discussions with answers
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