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Compare QuestionStar and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (48.1% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
QuestionStar
Star Rating
(57)4.2 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about QuestionStarSurveyMonkey
Star Rating
(23,314)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher overall score compared to QuestionStar. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could implement a global survey in just a few days.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, allowing users to generate professionally structured surveys efficiently. This feature is particularly praised for ensuring data collection adheres to scientifically sound research methods.
- Users say that QuestionStar offers impressive customization options, allowing for logic and branching without the need for coding. This flexibility is highlighted by reviewers who appreciate the tool's capability to handle various activities and critical applications effectively.
- Reviewers mention that while QuestionStar has a solid ease of setup, it still trails behind SurveyMonkey in overall user experience. Users have noted that although it is easy to implement, the overall satisfaction with the platform does not match the high standards set by SurveyMonkey.
- G2 reviewers highlight that SurveyMonkey's support quality is commendable, with many users reporting positive experiences. In contrast, while QuestionStar's support is rated well, it does not reach the same level of acclaim, indicating a potential area for improvement.
- According to recent user feedback, both platforms offer robust survey-building capabilities, but SurveyMonkey's advanced features, such as AI enhancements, give it an edge. Users have noted that these enhancements significantly improve the survey creation process, making it faster and more efficient.
Pricing
Entry-Level Pricing
QuestionStar
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
QuestionStar
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
44
9.0
20,496
Ease of Use
9.1
45
9.2
20,608
Ease of Setup
8.8
16
9.0
7,945
Ease of Admin
8.3
7
8.9
7,597
Quality of Support
8.8
40
8.6
14,536
Has the product been a good partner in doing business?
8.8
7
8.8
6,646
Product Direction (% positive)
8.9
43
7.7
20,058
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
9.0
27
9.0
1402
9.0
27
8.9
1407
8.6
26
8.6
1332
8.7
26
8.8
1373
Survey Customization
8.6
26
8.5
1152
8.6
25
8.2
1186
8.7
26
8.1
1075
8.4
26
8.1
901
Survey Insights
8.7
26
8.6
1328
8.3
25
8.0
932
9.2
27
8.5
1245
8.4
26
8.4
1133
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Categories
Categories
Shared Categories
QuestionStar and SurveyMonkey are categorized as Survey
Unique Categories
QuestionStar has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
QuestionStar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Education Management
16.7%
Marketing and Advertising
5.6%
Computer Software
5.6%
Telecommunications
3.7%
Other
44.4%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
QuestionStar has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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