Introducing G2.ai, the future of software buying.Try now
Compare QuestionPro and SurveySparrow 
Featured Products
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
Free
$19.00
QuestionPro
Star Rating
(1,100)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSurveySparrow
Star Rating
(2,031)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that QuestionPro excels in overall user satisfaction, reflected in its higher G2 Score compared to SurveySparrow. Users appreciate its flexibility and comprehensive features, making it a strong choice for organizations like the Paramedic Foundation, which relies on its robust capabilities for surveying paramedics.
- Users say that QuestionPro's ease of use is a significant advantage, allowing teams to quickly spin up surveys without extensive setup. This is highlighted by feedback indicating that it’s easy to pick up and effectively used, which is crucial for organizations needing to deploy surveys rapidly.
- Reviewers mention that SurveySparrow shines in its intuitive user interface, which allows for quick creation and deployment of surveys. Users have praised its ability to gather customer feedback swiftly and the engaging, conversational style of its surveys, making it a go-to platform for many.
- According to verified reviews, QuestionPro offers superior reporting and analytics capabilities, with users noting its powerful analytics tools that help manage surveys and communicate effectively with diverse communities. This depth of functionality is particularly beneficial for organizations that require detailed insights.
- G2 reviewers highlight that while SurveySparrow has a strong focus on user experience, it faces challenges in areas like comprehensive reporting compared to QuestionPro. Users have expressed a desire for more advanced analytics features, which could enhance their ability to interpret survey data.
- Users report that both platforms provide good support, but QuestionPro's higher ratings in quality of support suggest a more reliable experience. Reviewers have noted that QuestionPro has been a good partner in business, indicating a strong commitment to customer service and satisfaction.
Pricing
Entry-Level Pricing
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
QuestionPro
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.0
830
8.7
1,379
Ease of Use
8.8
845
9.0
1,388
Ease of Setup
9.0
498
9.0
883
Ease of Admin
9.0
381
8.9
856
Quality of Support
8.9
730
8.8
1,196
Has the product been a good partner in doing business?
9.1
363
8.9
792
Product Direction (% positive)
8.4
785
8.5
1,229
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
41
Not enough data
9.0
35
Not enough data
8.8
30
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
32
Not enough data
8.1
30
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
24
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.2
173
Not enough data
8.2
210
Not enough data
8.3
246
Feedback Analysis
Not enough data
8.0
60
Not enough data
8.2
185
Not enough data
8.4
179
Feedback Sources
Not enough data
8.5
196
Not enough data
9.1
288
Not enough data
8.0
48
Not enough data
8.4
182
Generative AI
Not enough data
7.4
52
Not enough data
Feature Not Available
Survey Management
9.0
643
8.9
608
9.1
650
8.8
615
8.5
563
8.5
560
8.9
603
8.7
566
Survey Customization
8.8
581
8.6
525
8.5
559
8.4
514
8.4
483
8.4
407
8.2
425
8.2
344
Survey Insights
8.7
615
8.4
544
8.2
399
8.2
318
8.9
599
8.6
476
8.6
517
8.5
402
Agentic AI - Survey
7.6
47
7.3
5
7.4
50
6.7
5
7.7
50
7.3
5
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
121
Not enough data
7.7
87
Not enough data
Feature Not Available
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
169
Not enough data
8.7
217
Not enough data
8.5
138
Platform Content
Not enough data
8.9
185
Not enough data
8.9
234
Not enough data
Feature Not Available
Not enough data
8.4
136
Platform Additional Functionality
Not enough data
8.6
152
Not enough data
Feature Not Available
Not enough data
8.8
148
Not enough data
8.6
153
Platform
Not enough data
8.5
344
Not enough data
8.4
216
Not enough data
8.3
222
Not enough data
8.5
309
Not enough data
8.9
335
Not enough data
8.7
291
Not enough data
8.4
315
Not enough data
8.5
332
Categories
Categories
Shared Categories
QuestionPro and SurveySparrow are categorized as Survey and Experience Management
Unique Categories
QuestionPro is categorized as 360 Feedback Software and Employee Experience
SurveySparrow is categorized as Feedback Analytics, Exit Interview Management, Online Form Builder, Employee Engagement, and Online Reputation Management
Reviews
Reviewers' Company Size
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
24.2%
Higher Education
13.9%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
46.9%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.6%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Why don't you have formulas to calculate values between two fields?
2 Comments
TD
Actually, I have Grammarly for free right now. That's all I can afford.
Calculating between two fields in so many applications (APPS) would be very...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
