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Compare QuestionPro and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free
Contact Us
QuestionPro
Star Rating
(1,100)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,314)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned that they could implement a global survey in just a few days, thanks to the predefined templates and AI enhancements available.
- Users say that QuestionPro offers impressive flexibility and depth, making it suitable for organizations with specific needs. Reviewers appreciate its ability to quickly create surveys without extensive setup, while still providing advanced features like logic and customization for more complex requirements.
- According to verified reviews, SurveyMonkey has a significantly larger user base, which contributes to its higher overall satisfaction score. With over 22,000 reviews, users consistently praise its robust survey-building capabilities, including a library of over 500 expert-written templates that ensure scientifically sound data collection.
- Reviewers mention that while QuestionPro has a slightly higher star rating, its smaller number of reviews suggests a less established presence in the market. However, users appreciate its strong analytics capabilities and nonprofit licensing, making it a great fit for organizations like the Paramedic Foundation.
- G2 reviewers highlight that SurveyMonkey's ease of setup is a significant advantage, with many users noting that they can generate professionally structured surveys quickly. This contrasts with some feedback for QuestionPro, where users noted that while it is easy to use, it may require more time to explore its full range of features.
- Users report that both platforms provide solid support, but QuestionPro edges out slightly in quality of support ratings. Reviewers have mentioned that QuestionPro's support team is responsive and helpful, which can be crucial for organizations needing assistance during their survey processes.
Pricing
Entry-Level Pricing
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
QuestionPro
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
831
9.0
20,496
Ease of Use
8.8
846
9.2
20,608
Ease of Setup
9.0
499
9.0
7,945
Ease of Admin
9.0
382
8.9
7,597
Quality of Support
8.9
731
8.6
14,536
Has the product been a good partner in doing business?
9.1
364
8.8
6,646
Product Direction (% positive)
8.4
786
7.7
20,058
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
9.0
644
9.0
1402
9.1
651
8.9
1407
8.5
564
8.6
1332
8.9
604
8.8
1373
Survey Customization
8.8
582
8.5
1152
8.5
560
8.2
1186
8.4
484
8.1
1075
8.2
426
8.1
901
Survey Insights
8.7
616
8.6
1328
8.2
400
8.0
932
8.9
600
8.5
1245
8.6
518
8.4
1133
Agentic AI - Survey
7.6
47
7.6
148
7.4
50
7.7
147
7.7
50
8.0
151
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
QuestionPro and SurveyMonkey are categorized as Survey
Reviews
Reviewers' Company Size
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
24.3%
Higher Education
13.9%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
46.9%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Which method of Bath Infusion sounds more appealing?
2 Comments
PD
Hi Sayra,
It sounds as if you need to do some research among your current clients, and can do that using a survey or by exploratory discussion. If this is...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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