Best Software for 2025 is now live!

Compare QuestionPro and SurveyMonkey

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
QuestionPro
QuestionPro
Star Rating
(1,008)4.5 out of 5
Market Segments
Small-Business (60.9% of reviews)
Information
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
SurveyMonkey
SurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkey
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that SurveyMonkey's "Survey Builder" is intuitive and user-friendly, making it easy to create surveys quickly, while QuestionPro's "Survey Builder" also receives high marks for its functionality but is noted to have a slightly steeper learning curve.
  • Reviewers mention that QuestionPro excels in "Question Types," offering a wider variety of options compared to SurveyMonkey, which enhances the ability to tailor surveys to specific needs.
  • G2 users highlight that SurveyMonkey's "Survey Distribution" features are robust, allowing for seamless sharing across multiple platforms, whereas QuestionPro's distribution options are also strong but may require more configuration to achieve similar results.
  • Users on G2 report that QuestionPro's "Data Exporting" capabilities are superior, allowing for more flexible and comprehensive data analysis, while SurveyMonkey's exporting features are effective but somewhat limited in comparison.
  • Reviewers say that SurveyMonkey's "Quality of Support" is generally good, but QuestionPro receives slightly higher ratings for its customer service, with users appreciating the responsiveness and helpfulness of the support team.
  • Users report that both platforms offer "Multilingual Surveys," but QuestionPro is noted for its ease of use in creating and managing surveys in multiple languages, making it a preferred choice for global outreach.
Featured Products
Pricing
Entry-Level Pricing
QuestionPro
Essentials
$0.00
Browse all 3 pricing plans
SurveyMonkey
No pricing available
Free Trial
QuestionPro
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
743
9.0
20,150
Ease of Use
8.8
756
9.2
20,252
Ease of Setup
9.0
408
9.0
7,605
Ease of Admin
9.0
338
8.9
7,495
Quality of Support
8.9
657
8.6
14,263
Has the product been a good partner in doing business?
9.0
321
8.8
6,549
Product Direction (% positive)
8.3
697
7.7
19,711
Features by Category
Not enough data
7.7
581
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
8.7
5,711
8.5
11,292
Survey Management
9.0
560
9.0
1092
9.1
570
8.9
1130
8.5
484
8.5
1053
8.9
524
8.8
1096
Survey Customization
8.8
505
8.5
892
8.6
482
8.3
923
8.4
404
8.2
827
8.3
353
8.2
653
Survey Insights
8.7
539
8.6
1047
8.2
327
8.1
691
8.9
522
8.6
997
8.7
441
8.4
891
Not enough data
8.5
1,209
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Categories
Categories
Shared Categories
QuestionPro
QuestionPro
SurveyMonkey
SurveyMonkey
QuestionPro and SurveyMonkey are categorized as Survey
Unique Categories
QuestionPro
QuestionPro has no unique categories
SurveyMonkey
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
QuestionPro
QuestionPro
Small-Business(50 or fewer emp.)
60.9%
Mid-Market(51-1000 emp.)
21.9%
Enterprise(> 1000 emp.)
17.2%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.2%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
QuestionPro
QuestionPro
Non-Profit Organization Management
23.3%
Higher Education
14.2%
Education Management
6.1%
Research
4.8%
Market Research
3.7%
Other
47.8%
SurveyMonkey
SurveyMonkey
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
QuestionPro
QuestionPro
Most Helpful Favorable Review
Nicole L.
NL
Nicole L.
Verified User in Non-Profit Organization Management

QuestionPro is easy to use and makes creating surveys a breeze! The data collected can be compiled into information that helps us to present the findings to our stakeholders in a clear and easy to understand format. As a small, non-profit organisation, the...

Most Helpful Critical Review
Verified User
G
Verified User in Pharmaceuticals

Price is ridiculous and not worth it when others gave me a one year trial for free. As a doctoral student doing a research project money is important and free vs ridiculous price, no question free with immediate customer service wins.

SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
SS
Sandi S.
Verified User in Entertainment

I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.

Most Helpful Critical Review
Pat M.
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

Alternatives
QuestionPro
QuestionPro Alternatives
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Add Qualtrics Strategy & Research (formerly CoreXM)
Alchemer Survey
Alchemer Survey
Add Alchemer Survey
Microsoft Forms
Microsoft Forms
Add Microsoft Forms
SurveySparrow
SurveySparrow
Add SurveySparrow
SurveyMonkey
SurveyMonkey Alternatives
SurveySparrow
SurveySparrow
Add SurveySparrow
Jotform
Jotform
Add Jotform
Typeform
Typeform
Add Typeform
Formstack Forms
Formstack Forms
Add Formstack Forms
Discussions
QuestionPro
QuestionPro Discussions
How to reach out to support team? How do I reset my password?
3 comments
Malvika C.
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html They will definitely resolve...Read more
Which method of Bath Infusion sounds more appealing?
2 comments
Philip D.
PD
Hi Sayra, It sounds as if you need to do some research among your current clients, and can do that using a survey or by exploratory discussion. If this is...Read more
What will are the new developments
2 comments
Tilly D.
TD
Will and are, are both the same. Use one word or the other: What are the new developments? or What will the new developments be? I have no idea.Read more
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
Tharwuah S.
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more