Compare Qminder and Wavetec 
At a Glance
Market Segments
Small-Business (54.8% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
$389.00 10 Seats Per Month
Free Trial 5 Users With One-Time Purchase
Qminder
Star Rating
(221)4.6 out of 5
Market Segments
Small-Business (54.8% of reviews)
Entry-Level Pricing
$389.00 10 Seats Per Month
Browse all 4 pricing plansWavetec
Star Rating
(31)4.8 out of 5
Market Segments
Small-Business (57.1% of reviews)
Entry-Level Pricing
Free Trial 5 Users With One-Time Purchase
Learn more about WavetecSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qminder excels in its Visitor Check-In feature, scoring 9.0, which allows for a seamless check-in experience, while Wavetec's similar feature is not rated, indicating a potential gap in functionality.
- Reviewers mention that Wavetec offers superior Quality of Support with a score of 9.7 compared to Qminder's 9.1, suggesting that users may find more responsive and helpful customer service with Wavetec.
- G2 users highlight that Qminder's Mail Management feature received a lower score of 7.9, indicating it may not meet all user needs effectively, whereas Wavetec does not have a comparable feature, which could be a deciding factor for businesses relying on email communication.
- Users on G2 appreciate Wavetec's Digital Signage feature, scoring 8.6, which enhances customer engagement in physical locations, while Qminder's Digital Signage feature is rated lower at 8.4, suggesting Wavetec may provide a more robust solution for businesses focused on in-person interactions.
- Reviewers say that Qminder's Automation feature scores 8.7, which is beneficial for streamlining operations, but Wavetec's Automation capabilities are not explicitly rated, leaving uncertainty about its effectiveness in this area.
- Users report that both platforms offer Multi-User Access, but Wavetec's ease of use in this area is highlighted with a higher score of 9.4 compared to Qminder's 9.2, indicating a more user-friendly experience for teams collaborating on the platform.
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Pricing
Entry-Level Pricing
Qminder
Starter
$389.00
10 Seats Per Month
Everything you need to provide great waiting experiences.
- 10 users
- Unlimited Locations
- Unlimited Visitors
Wavetec
Free Demo
Free Trial
5 Users With One-Time Purchase
0$
- Queue Management System
- Self Service Kiosks
- WhatsApp Marketing Solutions
Free Trial
Qminder
Free Trial is available
Wavetec
Free Trial is available
Ratings
Meets Requirements
9.0
198
9.1
22
Ease of Use
9.2
201
9.3
22
Ease of Setup
8.9
82
9.3
20
Ease of Admin
9.2
61
9.4
18
Quality of Support
9.1
176
9.7
22
Has the product been a good partner in doing business?
9.3
60
9.6
19
Product Direction (% positive)
9.3
198
10.0
16
Features by Category
Platform Basics
9.0
133
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
8.7
126
Not enough data
9.1
127
Not enough data
9.1
132
Not enough data
9.0
130
Not enough data
Platform Interoperability
8.6
128
Not enough data
8.8
118
Not enough data
Platform Additional Functionality
8.8
117
Not enough data
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
8.0
117
8.5
10
7.6
107
8.3
11
8.2
114
8.3
11
Reporting and Analytics
8.8
131
8.3
12
8.4
121
8.1
12
8.9
131
8.5
12
8.5
123
8.5
12
Hardware
8.3
115
8.5
13
8.2
116
7.7
13
8.4
117
8.8
12
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Categories
Categories
Shared Categories
Qminder and Wavetec are categorized as Queue Management
Unique Categories
Qminder is categorized as Visitor Management
Wavetec is categorized as Appointment Reminder, Online Appointment Scheduling, Digital Signage, Feedback Analytics, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Qminder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wavetec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
12.2%
Consumer Services
9.0%
Hospital & Health Care
7.2%
Government Administration
7.2%
Education Management
6.3%
Other
57.9%
Banking
25.0%
Hospital & Health Care
14.3%
Information Technology and Services
10.7%
Retail
7.1%
Computer & Network Security
7.1%
Other
35.7%
Most Helpful Reviews
Qminder
Most Helpful Favorable Review
Leonardo O.
Verified User in Information Technology and Services
Of the labels and the easy and practical layout to use, bringing agility to the service and with the details available for the attendant to know exactly what will be done during the service.
Most Helpful Critical Review
Verified User in Individual & Family Services
Not being able to go back and correct times if you forgot to close out
Wavetec
Most Helpful Favorable Review
Verified User in Architecture & Planning
WAVETEC was very responsive and knowledgable
Most Helpful Critical Review
Maderas S.
Verified User in Building Materials
The system has its flaws because the internet connection is not the best in our facilities and when required it sometimes causes us some problems, but generally the service is great.
Leonardo O.
Verified User in Information Technology and Services
Of the labels and the easy and practical layout to use, bringing agility to the service and with the details available for the attendant to know exactly what will be done during the service.
Verified User in Architecture & Planning
WAVETEC was very responsive and knowledgable
Verified User in Individual & Family Services
Not being able to go back and correct times if you forgot to close out
Maderas S.
Verified User in Building Materials
The system has its flaws because the internet connection is not the best in our facilities and when required it sometimes causes us some problems, but generally the service is great.
Alternatives
Discussions
Qminder has no discussions with answers
What does wavetec do?
1 comment
Official Response from Wavetec
Wavetec is a global technology company that provides solutions for customer experience management and digital transformation for various industries. Wavetec...Read more
How does a queuing system work?
1 comment
Official Response from Wavetec
A queuing system, also known as a queue management system, is a system that manages the flow of people or items in a queue or line. Although a queuing...Read more
Wavetec has no more discussions with answers
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