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Compare Qminder and Qtrac Virtual Queuing and Appointment Scheduling Platform

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At a Glance
Qminder
Qminder
Star Rating
(221)4.6 out of 5
Market Segments
Small-Business (54.8% of reviews)
Information
Entry-Level Pricing
$389.00 10 Seats Per Month
Browse all 4 pricing plans
Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Information
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Qminder excels in its visitor check-in process, scoring 9.0, which reviewers say is intuitive and efficient, making it easy for both staff and visitors to navigate.
  • Reviewers mention that Qtrac's quality of support is outstanding, with a score of 9.6, indicating that users feel well-supported and valued, especially when compared to Qminder's score of 9.1.
  • G2 users highlight Qminder's strong analytics capabilities, scoring 9.1, with many reviewers praising its detailed reporting features that help businesses track visitor trends effectively.
  • Users on G2 note that Qtrac offers better SMS updates, scoring 8.6 compared to Qminder's 8.0, which reviewers say enhances communication with visitors and improves overall satisfaction.
  • Reviewers mention that Qminder's automation features, scoring 8.7, are particularly beneficial for streamlining operations, while Qtrac's automation capabilities are perceived as less robust.
  • Users say that Qminder's multi-language support, with a score of 8.2, is a significant advantage for businesses serving diverse populations, whereas Qtrac's score of 7.5 indicates room for improvement in this area.
Featured Products
Pricing
Entry-Level Pricing
Qminder
Starter
$389.00
10 Seats Per Month
Browse all 4 pricing plans
Qtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Browse all 3 pricing plans
Free Trial
Qminder
Free Trial is available
Qtrac Virtual Queuing and Appointment Scheduling Platform
No trial information available
Ratings
Meets Requirements
9.0
198
8.9
29
Ease of Use
9.2
201
8.9
29
Ease of Setup
8.9
82
8.8
22
Ease of Admin
9.2
61
8.9
22
Quality of Support
9.1
176
9.6
28
Has the product been a good partner in doing business?
9.3
60
9.8
21
Product Direction (% positive)
9.3
198
9.6
28
Features by Category
8.9
1,011
Not enough data
Platform Basics
9.0
133
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
8.7
126
Not enough data
9.1
127
Not enough data
9.1
132
Not enough data
9.0
130
Not enough data
Platform Interoperability
8.6
128
Not enough data
8.8
118
Not enough data
Platform Additional Functionality
8.8
117
Not enough data
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
1,192
8.2
190
Customer Support
8.0
117
8.6
24
7.6
107
7.6
19
8.2
114
7.5
19
Reporting and Analytics
8.8
131
8.8
24
8.4
121
8.2
21
8.9
131
8.3
22
8.5
123
8.2
23
Hardware
8.3
115
Feature Not Available
8.2
116
7.8
19
8.4
117
8.6
19
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Qminder
Qminder
Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform
Qminder and Qtrac Virtual Queuing and Appointment Scheduling Platform are categorized as Queue Management
Unique Categories
Qminder
Qminder is categorized as Visitor Management
Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Reviews
Reviewers' Company Size
Qminder
Qminder
Small-Business(50 or fewer emp.)
54.8%
Mid-Market(51-1000 emp.)
29.4%
Enterprise(> 1000 emp.)
15.8%
Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
30.2%
Mid-Market(51-1000 emp.)
58.1%
Enterprise(> 1000 emp.)
11.6%
Reviewers' Industry
Qminder
Qminder
Higher Education
12.2%
Consumer Services
9.0%
Hospital & Health Care
7.2%
Government Administration
7.2%
Education Management
6.3%
Other
57.9%
Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Most Helpful Reviews
Qminder
Qminder
Most Helpful Favorable Review
Leonardo  O.
LO
Leonardo O.
Verified User in Information Technology and Services

Of the labels and the easy and practical layout to use, bringing agility to the service and with the details available for the attendant to know exactly what will be done during the service.

Most Helpful Critical Review
Verified User
G
Verified User in Individual & Family Services

Not being able to go back and correct times if you forgot to close out

Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform
Most Helpful Favorable Review
Verified User
G
Verified User in Retail

THE INTERACTIVE INTERFACE ALLOWS USERS TO SEE REAL WAIT TIMES FOR CUSTOMERS AND ALSO ALLOWS US TO HIGHLIGHT SENIOR CITIZENS DURING THIS HEALTH-CONSCIOUS TIME.

Most Helpful Critical Review
Verified User
G
Verified User in Education Management

It is not as intuative as develepers think. In order to make every day changes (for example changing hours of operation for only 1 queue in a location) you have to go to multiple areas of the website. Additionally, making changes to communication is not...

Alternatives
Qminder
Qminder Alternatives
Waitwhile
Waitwhile
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Envoy Visitors
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VAMS
VAMS
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The Receptionist
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Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform Alternatives
Waitwhile
Waitwhile
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QLess
QLess
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Discussions
Qminder
Qminder Discussions
Monty the Mongoose crying
Qminder has no discussions with answers
Qtrac Virtual Queuing and Appointment Scheduling Platform
Qtrac Virtual Queuing and Appointment Scheduling Platform Discussions
Monty the Mongoose crying
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers