- Home
- ...
- Queue Management Software
- QLess
- Qtrac Virtual Queuing and Appointment Scheduling Platform
- QLess-vs-Qtrac Virtual Queuing and Appointment Scheduling Platform
Compare QLess and Qtrac Virtual Queuing and Appointment Scheduling Platform 
At a Glance
Market Segments
Small-Business (35.0% of reviews)
Mid-Market (58.1% of reviews)
Entry-Level Pricing
No pricing available
Starting at $531.00 1 Location Per Month
QLess
Star Rating
(21)4.3 out of 5
Market Segments
Small-Business (35.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about QLessQtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QLess excels in SMS Updates with a high score of 9.8, making it a preferred choice for businesses that prioritize real-time communication with customers. In contrast, Qtrac's SMS Updates score is lower at 8.6, indicating it may not be as robust in this area.
- Reviewers mention that Qtrac shines in Quality of Support, achieving an impressive score of 9.6, which suggests that users feel well-supported and valued. Conversely, QLess has a lower score of 7.3, indicating potential gaps in customer service experiences.
- G2 users highlight that Qtrac offers superior Predictive Analytics with a score of 8.2, allowing businesses to make data-driven decisions effectively. In comparison, QLess falls short with a score of 6.7, suggesting it may lack advanced analytical capabilities.
- Users on G2 report that Qtrac's Clerk Performance Reports score of 8.3 provides valuable insights into staff efficiency, which is crucial for operational improvements. QLess, with a score of 7.3, may not deliver the same level of detailed performance tracking.
- Reviewers mention that QLess has a strong advantage in Hardware Agnostic capabilities, scoring 8.6, which allows for flexibility in hardware choices. Qtrac, with a score of 7.8, may not offer the same level of compatibility with various hardware systems.
- Users say that Qtrac's Digital Signage feature, scoring 8.6, enhances customer engagement and communication in physical locations, while QLess, with a score of 7.9, may not provide as effective a solution for visual customer interaction.
Featured Products
Sponsored
TablesReady
(8)
Online Appointment Scheduling
Visit Website
Sponsored
Qminder
(221)
Online Appointment Scheduling
Visit Website
Pricing
Entry-Level Pricing
QLess
No pricing availableQtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Virtual Queuing Platform, Mobile Queuing Platform, Snapshot (Custom Dashboards for Day-to-day and Real-time Analytics and Reporting)
- Get a quote today!
Free Trial
QLess
No trial information availableQtrac Virtual Queuing and Appointment Scheduling Platform
No trial information availableRatings
Meets Requirements
8.3
15
8.9
29
Ease of Use
8.2
15
8.9
29
Ease of Setup
7.6
9
8.8
22
Ease of Admin
7.7
8
8.9
22
Quality of Support
7.3
15
9.6
28
Has the product been a good partner in doing business?
7.9
7
9.8
21
Product Direction (% positive)
8.2
13
9.6
28
Features by Category
Customer Support
9.8
9
8.6
24
Feature Not Available
7.6
19
8.1
8
7.5
19
Reporting and Analytics
8.1
9
8.8
24
6.7
6
8.2
21
7.3
5
8.3
22
7.6
7
8.2
23
Hardware
7.1
7
Feature Not Available
8.6
6
7.8
19
7.9
8
8.6
19
Generative AI
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Notifications
8.3
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Settings
9.0
7
Not enough data
8.1
7
Not enough data
6.7
6
Not enough data
Personalization
7.9
8
Not enough data
9.0
7
Not enough data
Integrations
6.9
6
Not enough data
7.2
6
Not enough data
Not enough data
Not enough data
5.6
6
Not enough data
9.2
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
QLess and Qtrac Virtual Queuing and Appointment Scheduling Platform are categorized as Queue Management
Unique Categories
QLess is categorized as Online Appointment Scheduling
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Reviews
Reviewers' Company Size
QLess
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
35.0%
Consumer Services
15.0%
Education Management
10.0%
Security and Investigations
5.0%
Retail
5.0%
Other
30.0%
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Most Helpful Reviews
QLess
Most Helpful Favorable Review
Aasif Hussain s.
Verified User in Consumer Services
Qless is highly regarded by its users as a powerful tool for improving customer service and streamlining operations. Its customizable features and robust analytics tools make it an excellent choice for businesses of all sizes.
Most Helpful Critical Review
Verified User in Financial Services
I don’t like that people keep getting texts about the line that does not relate to them
Qtrac Virtual Queuing and Appointment Scheduling Platform
Most Helpful Favorable Review
Verified User in Retail
THE INTERACTIVE INTERFACE ALLOWS USERS TO SEE REAL WAIT TIMES FOR CUSTOMERS AND ALSO ALLOWS US TO HIGHLIGHT SENIOR CITIZENS DURING THIS HEALTH-CONSCIOUS TIME.
Most Helpful Critical Review
Verified User in Education Management
It is not as intuative as develepers think. In order to make every day changes (for example changing hours of operation for only 1 queue in a location) you have to go to multiple areas of the website. Additionally, making changes to communication is not...
Aasif Hussain s.
Verified User in Consumer Services
Qless is highly regarded by its users as a powerful tool for improving customer service and streamlining operations. Its customizable features and robust analytics tools make it an excellent choice for businesses of all sizes.
Verified User in Retail
THE INTERACTIVE INTERFACE ALLOWS USERS TO SEE REAL WAIT TIMES FOR CUSTOMERS AND ALSO ALLOWS US TO HIGHLIGHT SENIOR CITIZENS DURING THIS HEALTH-CONSCIOUS TIME.
Verified User in Financial Services
I don’t like that people keep getting texts about the line that does not relate to them
Verified User in Education Management
It is not as intuative as develepers think. In order to make every day changes (for example changing hours of operation for only 1 queue in a location) you have to go to multiple areas of the website. Additionally, making changes to communication is not...
Discussions
QLess has no discussions with answers
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
