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Compare ProductPlan and Userback 
Featured Products
At a Glance
Market Segments
Mid-Market (43.9% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
Contact Us
Free
ProductPlan
Star Rating
(219)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansUserback
Star Rating
(238)4.7 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ProductPlan excels in providing a clear and intuitive user interface, making it easy for teams to prioritize work and maintain transparency with stakeholders. Users appreciate the thoughtful design that allows for quick navigation and feature discovery.
- Users say that Userback stands out for its ability to streamline client feedback collection, particularly for web design projects. Reviewers highlight how the platform simplifies the process for clients to log UI and functionality issues directly, enhancing overall project management.
- According to verified reviews, ProductPlan has a strong focus on continuous improvement, with users noting that the team consistently adds new features. This commitment to development helps ensure that the tool remains relevant and beneficial for various project management needs.
- Reviewers mention that Userback's ease of setup is a significant advantage, with many users praising the straightforward onboarding process. This allows teams to quickly integrate the tool into their workflow without extensive training or configuration.
- G2 reviewers highlight that while ProductPlan has a solid reputation for quality support, Userback receives even higher marks in this area. Users appreciate the responsive and helpful support team at Userback, which contributes to a smoother user experience overall.
- Users indicate that ProductPlan is particularly well-suited for mid-market companies, while Userback is favored by small businesses. This distinction suggests that each product may cater to different organizational needs and sizes, impacting user satisfaction based on company context.
Pricing
Entry-Level Pricing
ProductPlan
Professional
Contact Us
- Unlimited roadmaps
- Unlimited viewers
- Custom roadmap views and filters
Userback
Free Forever
Free
For early-stage teams needing just the essentials.
- Collect unlimited feedback
- 2 feedback projects
- 7-day feedback availability
Free Trial
ProductPlan
Free Trial is available
Userback
Free Trial is available
Ratings
Meets Requirements
8.6
162
9.1
156
Ease of Use
9.0
165
9.2
157
Ease of Setup
9.1
76
9.3
137
Ease of Admin
9.0
54
9.3
129
Quality of Support
9.2
146
9.5
124
Has the product been a good partner in doing business?
9.1
52
9.6
117
Product Direction (% positive)
9.2
152
9.3
145
Features by Category
User Response Methods
Not enough data
8.4
40
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Feature Not Available
Not enough data
9.4
51
|
Verified
Not enough data
9.4
48
|
Verified
Participant Selection
Not enough data
8.2
29
Not enough data
Feature Not Available
Not enough data
8.7
40
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.6
37
|
Verified
Not enough data
8.4
45
|
Verified
Not enough data
8.2
41
|
Verified
Generative AI
Not enough data
6.3
20
User Behavior
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
7.9
7
A/B Testing
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
9.7
5
Visitor Information
Not enough data
8.9
9
Not enough data
8.1
6
Agentic AI - Session Replay
Not enough data
Not enough data
Analytics
6.8
72
Not enough data
Execution
8.2
84
Not enough data
8.2
84
Not enough data
7.1
77
Not enough data
Roadmapping
9.2
88
Not enough data
9.0
87
Not enough data
Bug Reporting
Not enough data
9.4
90
Not enough data
9.3
86
Not enough data
8.9
78
Bug Monitoring
Not enough data
8.1
70
Not enough data
8.7
78
Not enough data
8.4
63
Agentic AI - Bug Tracking
Not enough data
6.1
24
Not enough data
6.0
24
Not enough data
6.5
24
Feedback Source
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
4.5
7
Not enough data
4.3
7
Not enough data
4.8
7
Communication
7.6
94
Feature Not Available
Feature Not Available
8.2
13
6.3
33
9.4
29
Planning
7.4
104
Feature Not Available
8.1
105
9.0
26
7.7
97
8.3
23
7.6
95
8.7
21
7.7
103
Feature Not Available
Workflow Management
Feature Not Available
Feature Not Available
8.5
114
Feature Not Available
6.7
92
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
ProductPlan and Userback are categorized as Product Management
Unique Categories
ProductPlan is categorized as Strategy and Innovation Roadmapping Tools
Userback is categorized as Session Replay, Bug Tracking, User Research, Software Testing, and Consumer Video Feedback
Reviews
Reviewers' Company Size
ProductPlan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.9%
Information Technology and Services
12.2%
Financial Services
6.1%
Hospital & Health Care
4.6%
Oil & Energy
3.1%
Other
55.1%
Marketing and Advertising
26.7%
Computer Software
18.4%
Information Technology and Services
12.1%
Design
9.2%
Internet
6.3%
Other
27.2%
Discussions
How do I assign tag colors across several different roadmaps?
2 Comments
Official Response from ProductPlan
Hi Jen! That can be accomplished using our Shared Legends feature, accessible on our Professional and Enterprise plans. This allows your team to lock in a...Read more
What is ProductPlan?
2 Comments
MG
Roadmap creation software - allows you to build roadmaps to show product development, and links in with ADO, Jira etcRead more
How do I change the name of each List in "list view"? Currently I get Q1 - Q2 or whichever time measurement I select.
1 Comment
Official Response from ProductPlan
Hi Matthew! If you created a roadmap in Timeline view originally, then the titles of each column will be tied to the time measurement which you selected...Read more
What is Userback used for?
1 Comment
MJ
Userback is used for collecting, managing, and acting on user feedback and bug reports to improve products and enhance user experiences. It serves as a...Read more
Userback has no more discussions with answers
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