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- ProcessUnity-vs-ServiceNow Integrated Risk Management
Compare ProcessUnity and ServiceNow Integrated Risk Management 
At a Glance
Market Segments
Enterprise (52.4% of reviews)
Enterprise (84.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ProcessUnity
Star Rating
(43)4.5 out of 5
Market Segments
Enterprise (52.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ProcessUnityServiceNow Integrated Risk Management
Star Rating
(22)4.4 out of 5
Market Segments
Enterprise (84.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow Integrated Risk ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceNow Integrated Risk Management excels in its centralized vendor catalog, allowing for streamlined vendor management, while ProcessUnity's users mention that its questionnaire templates are more customizable, enhancing the risk assessment process.
- Reviewers mention that ProcessUnity offers superior ease of administration, with a score of 8.9 compared to ServiceNow's 6.7, making it a more user-friendly option for managing risk and compliance tasks.
- G2 users highlight that ServiceNow's audit management features, particularly its audit trail functionality, are robust, but users on G2 note that ProcessUnity's reporting capabilities, especially in terms of KPIs and analytics, provide deeper insights into vendor performance.
- Users say that ProcessUnity shines in its quality of support, receiving a score of 9.3, while ServiceNow's support is rated lower at 7.8, indicating a more responsive and helpful customer service experience with ProcessUnity.
- Reviewers mention that ServiceNow Integrated Risk Management has a strong focus on regulatory change management, with a comprehensive content library, whereas ProcessUnity's users appreciate its generative AI features for text summarization and generation, which enhance documentation processes.
- Users report that while both platforms offer mobile access, ProcessUnity's flexibility in integration with other tools is a standout feature, making it easier for organizations to adapt the software to their existing workflows compared to ServiceNow.
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Pricing
Entry-Level Pricing
ProcessUnity
No pricing availableServiceNow Integrated Risk Management
No pricing availableFree Trial
ProcessUnity
No trial information availableServiceNow Integrated Risk Management
No trial information availableRatings
Meets Requirements
9.1
25
8.3
18
Ease of Use
8.4
29
7.7
18
Ease of Setup
8.5
23
7.2
10
Ease of Admin
8.7
20
6.7
9
Quality of Support
9.1
24
7.8
16
Has the product been a good partner in doing business?
9.5
19
7.7
10
Product Direction (% positive)
8.3
21
8.5
16
Features by Category
Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Third Party & Supplier Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Continuity Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
10.0
5
Not enough data
Risk assessment
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Assessment
9.3
7
Not enough data
8.3
6
Not enough data
8.6
7
Not enough data
Risk Control
8.9
6
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
Monitoring
8.6
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
Reporting
9.3
5
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
9.0
5
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
ProcessUnity and ServiceNow Integrated Risk Management are categorized as Policy Management and Operational Risk Management
Unique Categories
ProcessUnity is categorized as Third Party & Supplier Risk Management, Security Compliance, and Vendor Security and Privacy Assessment
ServiceNow Integrated Risk Management is categorized as Enterprise Risk Management (ERM), Regulatory Change Management, and Audit Management
Reviews
Reviewers' Company Size
ProcessUnity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Integrated Risk Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
14.3%
Computer Software
14.3%
Financial Services
9.5%
Banking
9.5%
Entertainment
7.1%
Other
45.2%
Information Technology and Services
15.8%
Financial Services
10.5%
Computer Software
10.5%
Research
5.3%
Non-Profit Organization Management
5.3%
Other
52.6%
Most Helpful Reviews
ProcessUnity
Most Helpful Favorable Review
Verified User in Banking
A user with the right knowledge of the tool can make ProcessUnity do nearly anything they want. Reports are simple to create and customizable dashboards make it easy for business users to see everything they need in one place. Updates/enhancements are...
Most Helpful Critical Review
Verified User in Marketing and Advertising
It is not obvious to the outside observer what the 1, 2, 3 assessment tiering level represents on companies' completed response. It should be made clear which level is self-attestation only and which has evidence or validation of responses.
ServiceNow Integrated Risk Management
Most Helpful Favorable Review
Verified User in Architecture & Planning
What I love most is that you get to customize the solution and workflow!
Most Helpful Critical Review
Verified User in Computer Software
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
Verified User in Banking
A user with the right knowledge of the tool can make ProcessUnity do nearly anything they want. Reports are simple to create and customizable dashboards make it easy for business users to see everything they need in one place. Updates/enhancements are...
Verified User in Architecture & Planning
What I love most is that you get to customize the solution and workflow!
Verified User in Marketing and Advertising
It is not obvious to the outside observer what the 1, 2, 3 assessment tiering level represents on companies' completed response. It should be made clear which level is self-attestation only and which has evidence or validation of responses.
Verified User in Computer Software
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
Discussions
ProcessUnity has no discussions with answers
ServiceNow Integrated Risk Management has no discussions with answers
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