--- title: ServiceNow Governance, Risk, and Compliance (GRC) Reviews meta_title: 'ServiceNow Governance, Risk, and Compliance (GRC) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 113 reviews by the users' company size, role or industry to find out how ServiceNow Governance, Risk, and Compliance (GRC) works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 113 scale: '5' date_modified: '2026-08-05' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # ServiceNow Governance, Risk, and Compliance (GRC) Reviews **Vendor:** ServiceNow **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.2/5.0 **Total Reviews:** 113 ## About ServiceNow Governance, Risk, and Compliance (GRC) ServiceNow for Governance, Risk and Compliance (GRC) is an AI-native platform that connects enterprise risk management, compliance, cyber risk, operational resilience, third-party risk management, privacy compliance, AI governance, and ESG on a single platform and data model. Designed for midsize to large enterprises in all industries, it runs every program on the same AI platform powering the rest of your business, so your teams can sense emerging risk, decide what to do about it, act before it becomes a problem, and govern everything in between. Strong operations start with knowing where your risk is and building your business to withstand it. ServiceNow helps you quantify and manage risk across your enterprise, from process failures and privacy exposure to loss events, with AI native workflows that surface issues, assess impact, and connect risk directly to the operations and processes you depend on. The strongest organizations are built to withstand disruption, not just recover from it. Designed for frameworks like DORA, ServiceNow gives you the tools to assess exposure, strengthen critical operations, and build resilience into the way your business runs. When disruption hits, the impact is minimal and recovery is fast because business continuity plans and recovery workflows are connected and in place. The cyber threat landscape is expanding faster than most organizations can track, with threats growing in volume, sophistication, and speed from every direction. ServiceNow helps you translate cyber risk into business risk you can act on, with continuous control monitoring, risk quantification, and visibility into third-party exposure. Because everything runs on one platform, cyber risk data has the business context you need to make faster, more confident decisions. ServiceNow also gives you visibility into third-party risk across the full relationship lifecycle, so you always know where your risk is and can act before it becomes a problem. With AI-native assessments and real-time risk scoring, your vendor ecosystem never becomes a blind spot. Regulatory expectations are expanding faster than most compliance programs were built to handle. New frameworks, evolving privacy laws, and emerging AI regulations mean your team is constantly absorbing change while keeping existing obligations current. ServiceNow brings your entire compliance program onto one platform, from regulatory compliance and change management to audit readiness, privacy obligations, and sustainability disclosures. And as AI regulations take effect, keeping pace becomes part of that same compliance mandate. Govern every AI asset, from ServiceNow or any third party, with the visibility and controls needed to ensure every model operates safely, ethically, and in line with regulatory requirements. ServiceNow runs everything on one platform with one data model. Risk data is always current and flows freely across every program without manual reconciliation or duplicate effort. The result is a complete, contextualized, and connected picture of risk across your enterprise. ## ServiceNow Governance, Risk, and Compliance (GRC) Pros & Cons **What users like:** - Users value the **automation of tasks** in ServiceNow GRC, streamlining ESG reporting and enhancing compliance efficiency. (5 reviews) - Users value the **unified platform with automation** in ServiceNow GRC, enhancing ESG compliance and reporting efficiency. (5 reviews) - Users appreciate the **unified platform and automation** of ServiceNow ESG Management, streamlining ESG tracking and reporting. (4 reviews) - Users value the **efficient monitoring and automation** features of ServiceNow GRC, enhancing risk management and compliance processes. (3 reviews) - Users value the **efficiency improvement** from ServiceNow GRC, enabling real-time risk management with seamless monitoring and automation. (2 reviews) - Features (2 reviews) - Monitoring (2 reviews) - Real-Time Analytics (2 reviews) - Tracking (2 reviews) - Assessment Process (1 reviews) **What users dislike:** - Users find the **complex setup** process of ServiceNow GRC to be time-consuming and challenging to navigate. (2 reviews) - Users find ServiceNow GRC **expensive** , making it challenging in the current economy despite its overall value. (2 reviews) - Users find the **learning curve steep** , as the concepts are complicated and navigation is challenging. (2 reviews) - Users find the **learning difficulty** to understand concepts and navigate the interface a challenge in ServiceNow GRC. (2 reviews) - Users find the **limited customization** in ServiceNow GRC hampers tailoring to unique workflows and requirements efficiently. (2 reviews) - Not Intuitive (2 reviews) - Steep Learning Curve (2 reviews) - Training Required (2 reviews) - UX Improvement (2 reviews) - Complexity (1 reviews) ## ServiceNow Governance, Risk, and Compliance (GRC) Reviews ### 1. Comprehensive GRC Management on a Unified Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** ServiceNow GRC's greatest strength is its ability to provide a single source of truth for governance, risk, and compliance activities. The platform links risks, controls, assessments, issues, and remediation actions together, improving visibility and accountability across the organisation. I also value its workflow automation, configurable framework, and executive reporting capabilities, which help clients reduce manual effort and gain real-time insights into their risk and compliance posture. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** While ServiceNow GRC is highly capable, it can be complex to implement and configure, particularly for organisations that are new to GRC technology. The platform has a steep learning curve for administrators, and advanced reporting or dashboard development often requires specialised expertise. Additionally, implementation and licensing costs may be challenging for smaller organisations, and some administrative screens could be more intuitive for non-technical users. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** ServiceNow GRC helps organisations move away from fragmented spreadsheets, manual reporting processes, and disconnected risk management activities by centralising governance, risk, compliance, and issue management in one platform. This improves transparency, strengthens accountability, automates repetitive tasks, and provides management with real-time reporting. As a consultant, I've seen clients significantly improve their risk oversight, audit readiness, and efficiency, allowing them to focus more on managing risks and less on administering processes. ### 2. Single platform for enterprise-wide risk visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The standout strength is consolidation: policies, controls, risk assessments, audits, and incidents all live in one platform, giving real-time visibility across the entire GRC program. For anyone already in the ServiceNow ecosystem, the UI feels familiar and intuitive, making it easy to navigate and track issues across teams. Integrations are a genuine highlight, especially the deep CMDB connection that lets you trace risk directly back to specific assets and incidents, with heat maps, risk scoring, and rich reporting built in. Performance impresses when it comes to real-time monitoring - the platform automatically detects policy non-compliance as issues emerge rather than after the fact. Using multiple modules together (IRM, CAM, etc.) delivers strong ROI, turning fragmented GRC processes into a single auditable workflow. On AI, Now Assist for IRM and auto-generation rules for third-party assessments are genuinely useful, cutting out repetitive manual work and making risk calculations more consistent and transparent. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** The UI has a steep learning curve for first-time users, with no built-in onboarding guide to ease the start. While integrations are powerful, the initial configuration, particularly CMDB, demands significant time and internal expertise. Pricing is subscription-based per user and can be hard to justify as a standalone tool without broader ServiceNow investment. Support is the most inconsistent area, with documentation tending to cover menu structure rather than function, and vendor support tickets can take weeks to resolve, often leaving teams to problem-solve independently. AI features, while promising, are still maturing and not yet consistently reliable across all modules. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** The core problem ServiceNow GRC addresses is fragmentation. Most organisations manage risk and compliance across disconnected spreadsheets, emails, and siloed tools, making it nearly impossible to get a clear, real-time picture of exposure. ServiceNow brings everything with risk assessments, policy management, controls, audits, and incident tracking all on a single platform, so teams stop chasing information and start acting on it. ### 3. Useful but Limited GRC Capabilities with Integration Ease **Rating:** 2.5/5.0 stars **Reviewed by:** dinakar p. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like that ServiceNow Governance, Risk, and Compliance (GRC) is integrated with all the data in ServiceNow. It is easy to code and integrate, especially with its low-code/no-code capabilities, which help in reducing the time to market. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** There are several things that I find challenging with ServiceNow Governance, Risk, and Compliance (GRC). It doesn't solve all the problems, and I feel like it lacks some major components of GRC. While it helps with model risk, policy management, and compliance, there are still areas where it's lacking. The control testing and handling of cyber vulnerabilities are only dealt with to some extent, which is a bit disappointing. I also have issues with the licensing model, specifically that read licenses should be free if users login once a month or year. Additionally, the initial setup was not easy for us because we have a lot of solutions, making it too complicated to migrate. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC for control testing. It integrates with all data in ServiceNow and is easy to code and integrate, helping with time to market. It has core GRC components but lacks full functionality. ### 4. Robust Traceability, Needs Better Workspace Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Michael A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the traceability between records in ServiceNow Governance, Risk, and Compliance (GRC). It's great to know what citations relate to each control and how those controls target risks. This makes it easy to govern. Also, it helps us understand how our company's controls are covering regulatory requirements and industry frameworks. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Workspace views don't have the same functionality as default/native views. For example, in the risks workspace, you can't select multiple risk responses during a risk assessment, whereas you can select multiple if operating in the native view. The initial setup was challenging, requiring us to redesign some processes to conform with ServiceNow functionality due to our reluctance to customize ServiceNow. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC to understand risks across our IT environment and ensure controls address these risks. It helps with traceability between records, showing citations related to controls and how they target risks, which is crucial for meeting regulatory requirements. ### 5. GRC for External Connections Cyber Security Assessment **Rating:** 4.0/5.0 stars **Reviewed by:** Mira T. **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Great to have our External Connections Cyber Security Assessment scoped app that relates to Policy and Compliance (P&C) in the same platform as our ITSM (to leverage order guide, service request, change, etc), CMDB (device inventory), Knowledge Management (KB Articles), Now Assist (AI Assistance), Platform Analytics (dashboard and reporting), and future possibilities such as OT Visibility, Vulnerability Response, AI Agents/Specialists, etc. P&C allows for auto-instantiation of controls per the entity type, auto-instantiation of issues for failed attestations, recurring attestations to confirm controls are still in affect, compliance status/score, as well as lifecycle status of the policy/entity:control/issue. We’re also able to leverage platform capabilities like scheduled job, email with email template, business rules, flow, etc in this low code application used enterprise wide. Enhancements are added to continue to improve our process and user experience. Lastly, the support and partnership from ServiceNow ensures our success. Thank you ServiceNow. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Currently no functionality to sync-up attestation of a new control (of an existing entity already in review/monitor state) with the rest of the controls’ attestation cycle. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Modernization of workflow, approval and certification process of our External Connections Cybersecurity Assessment with automation and future AI enhancements ### 6. Centralized Policy Management with Room for User-Friendliness **Rating:** 3.5/5.0 stars **Reviewed by:** donna s. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like how ServiceNow Governance, Risk, and Compliance (GRC) keeps all the rules in one place for everyone to use as a source of truth. I also appreciate that with this tool, I only need to teach one platform, which simplifies the training process. The approvals feature is valuable as it eliminates the hassle of having to chase them down. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** One area where I find ServiceNow Governance, Risk, and Compliance (GRC) could improve is its appeal to a very broad audience of users, many of whom are not tech-savvy. It would be beneficial to have a feature that walks them through the process, similar to how a survey does. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** ServiceNow Governance, Risk, and Compliance (GRC) keeps all the rules in one place, serving as a source of truth for compliance. ### 7. Streamlined Risk Management **Rating:** 5.0/5.0 stars **Reviewed by:** carsten b. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I use ServiceNow Governance, Risk, and Compliance (GRC) to centralize risk and compliance management across my organization on a single platform, which is really helpful. It makes identifying, assessing, and tracking risks with scoring and ownership straightforward. I really like how it allows me to monitor third-party risk posture throughout the lifecycle of my projects. The integration with HRSD to secure some of my most sensitive data is also something I value. Additionally, I found the initial setup very easy to provision. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Screen density and form layouts can feel sort of busy, at least for non-technical users. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC to centralize risk and compliance management, identify and track risks, and monitor third-party risk posture in my organization. ### 8. Integrated Control and Risk Management, but Setup Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Dr. Atul G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I use ServiceNow Governance, Risk, and Compliance (GRC) to set up control and minimize risk. I like its interconnection with control, policy, and risk. Seeing these three elements in one place in the workspace gives a clear picture to stakeholders, helping them make decisions before time. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I think UCF should come out of the box so users can build the controls quickly. Also, the initial setup wasn't that easy since it requires understanding the process first and foundational data. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow Governance, Risk, and Compliance (GRC) to set up control, minimize risk, and track my control and objectives. Having control, policy, and risk interconnected in one workspace gives stakeholders a clear picture to make timely decisions. ### 9. Efficient Tool with Room for Policy Automation Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Chandra Udhaya K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the metrics feature in ServiceNow Governance, Risk, and Compliance (GRC) as it provides actionable insights that help create a roadmap and improve decision-making. The dashboarding and reporting functions are also great as they contribute to saving time and costs. The initial setup was smooth, which is always a plus. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I find the automation of government policies in ServiceNow Governance, Risk, and Compliance (GRC) doesn't work as well as it could. We don't need to spend time reviewing and implementing the changes, but it seems like there's a gap in automation that could be improved. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC for data compliance, actionable insights, and creating roadmaps, which helps save time and cost. ### 10. Improved Compliance Management with Integration Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan M. | SOAR engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like that ServiceNow Governance, Risk, and Compliance (GRC) offers visibility into the controls to ensure they meet enterprise security standards. It also helps identify gaps that exist in our environment and allows us to implement controls quickly. The integration with vulnerabilities is another aspect I find enjoyable. Additionally, the initial setup was easy. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I feel there are not enough integrations with other technologies and there is a lack of data visibility in ServiceNow Governance, Risk, and Compliance (GRC). **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow Governance, Risk, and Compliance (GRC) for data transparency, identifying gaps, and ensuring controls meet enterprise security standards. It helps with integrating vulnerabilities, though more integrations and data visibility would improve its effectiveness. ### 11. Helpful TPRM Module That Makes Due Diligence Clear and Easy to Manage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Risk assessment of third parties, integration with internal and external assessments. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** DORA Accelerator: - confusing naming - e.g., column 'Legal entity' with 'Yes/No' values in the list of Legal Entities in the Operational Resilience Workspace - I believe it should be named something like 'Digital Operational Resilience Information' as it's in the list of Third Parties, as those values 'Yes' or 'No' indicate whether the core_company record has the information populated or not. Additionally, in the sn_dora_accel_entity table, there is a core_company reference field called 'Third party' - I find it confusing, as that is the list of Legal Entities (internal companies) - company records with 'Status = Terminated' show up in the lists - in the Operational resilience Workspace, in the list of Legal entities or Third parties, there is no fixed filter which makes sure Terminated' companies are not shown there - confuses users and in when duplicates are in the system, users may create Digital Resilience Information for a wrong company records. - missing xBRL import/export functionalities - in Europe, the Financial Market Authorities (FMA) require xBRL export format which is not in the OOTB solution of the DORA Accelerator - we had to create it from scratch, which resulted in introducing a huge technical debt. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Third Party Risk management is nicely streamlined with the GRC. It saves us a lot of time to do it via the platform, which greatly removed manual user input. ### 12. Efficient HIPAA Compliance with Robust Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Ashwin A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like that ServiceNow Governance, Risk, and Compliance (GRC) has good workflows and helps with Third Party Risk (TPR), which is quite beneficial, especially when it comes to RCM. Additionally, the initial setup was very easy. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** The log and Now Assist functions could be better. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** ServiceNow Governance, Risk, and Compliance (GRC) solves HIPAA compliance issues, has good workflows, and helps with Third Party Risk and RCM for our healthcare client. ### 13. Robust Compliance Management, But Setup Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** keerthana r. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like ServiceNow Governance, Risk, and Compliance (GRC) because it offers out-of-the-box workflows that enhance my experience. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I have issues with the evidence management feature in ServiceNow Governance, Risk, and Compliance (GRC). It's challenging to handle multiple records efficiently and to tie multiple controls or manage ownership of multiple evidence records. Also, the initial setup wasn't easy. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** It provides a single place to handle SOX, SOC compliance activities. ### 14. Effortless Setup, Comprehensive GRC Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Edxavier R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I find ServiceNow Governance, Risk, and Compliance (GRC) to be easy to use and it offers all the capabilities needed to go through a lifecycle policy right out of the box. This ready-to-use feature provides a starting point and a standard way to get all the work done in a straightforward process. The initial setup was super easy, and the guide was really helpful. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Nothing **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC to track and monitor security and compliance records, providing visibility and standardizing processes on one platform. It offers ease of use, lifecycle policies, and simplifies consolidation by integrating ITSM and task management. ### 15. Broad Features, But Setup Challenges Persist **Rating:** 2.0/5.0 stars **Reviewed by:** Scott R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the breadth of sub-products, including audit and compliance, available in ServiceNow Governance, Risk, and Compliance (GRC), although we have found some headwinds in getting those off the ground. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I find it challenging to determine how and when we can use Policy and versioning for corporate policies and how policy overlap for Standards in EA and other areas works. It also seems like ServiceNow Governance, Risk, and Compliance (GRC) isn't managing risks very well. Plus, the initial setup came with challenges. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use it for managing risks related to business unit projects and budget or expense risk. ### 16. Seamless Risk Management with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Joel H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like how ServiceNow Governance, Risk, and Compliance (GRC) is easily configurable and integrates with ERP systems. It also has a consistent intuitive interface for both operational and business users. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Configuring the new Workspace environment can be challenging. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** ServiceNow Governance, Risk, and Compliance (GRC) ensures governance and auditability for all risks and provides real-time assessments of the company's risk position. ### 17. Streamlined Workflow but Needs Better Documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Tongshi H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like that ServiceNow Governance, Risk, and Compliance (GRC) is a central platform that connects different data points, which helps me in managing risk and compliance needs. It really helps streamline workflow and process management. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I think more documentation is needed in terms of how each field works and scores are being calculated. For example, there's a compliance score on the control objective form, but there's little documentation on how that score is determined. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow Governance, Risk, and Compliance (GRC) to streamline workflow and process management and connect different data points on a central platform. ### 18. A Frantic Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan M. **Reviewed Date:** July 30, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The consolidation of key risk data into one source to enable a centralised function **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Not always as user friendly, and doesn’t always meet best practice risk processes from OOTB functions **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Streamlining and consolidating data necessary to enable risk functions and processes. Centralises processes and data into one place to make dashboarding and executive reporting easier. ### 19. Connected, Automated and AI Enabled **Rating:** 5.0/5.0 stars **Reviewed by:** Nguyen N. **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The seamless connection between data in the CMDB and the different workflows in IRM provides consistent, accurate visibility into your compliance posture at any given time. Using agents also frees up your team to focus on decision-making and the more strategic elements of your program. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Because there are so many data points and capabilities, it can be hard to find the right menu paths—especially at the beginning—so navigating the interface takes some getting used to. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Connecting our processes to services and the underlying systems provides a unified view that saves time and is more reliable ### 20. Integrated Risk Management, Highly Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Laxmi G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like how ServiceNow Governance, Risk, and Compliance (GRC) functions like an umbrella with all pillars defined and a correct crossover entity. After understanding and taking courses, the system was easy to set up. It made sense to use it within ServiceNow as it stays in the system, integrating well with what we already use. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** the entity relationship knowledge could be better documented in product information **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow Governance, Risk, and Compliance (GRC) to evaluate emerging and potential risks and for TPRM during vendor onboarding, enhancing our risk posture and compliance. ### 21. Centralizes Governance with Room for Security Enhancement **Rating:** 3.5/5.0 stars **Reviewed by:** sukhpreet A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the experience with ServiceNow Governance, Risk, and Compliance (GRC) as it truly centralized our governance approach and made the intake flow efficient and timely. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the experience but we have some additional level of security needed which is where I foresee more improvement. We have Ultra trade secret data and I don't feel so much confidence in using it across the platform. Our risk team needs a lot more learning in person. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** ServiceNow GRC centralized our governance approach, making the intake flow efficient and timely. ### 22. Efficient Risk Management, but Cloud Performance Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto M. | IT Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I have used the entire suite of ServiceNow, which includes Risk Management. It helps me follow up on all my incidents, problems, and tasks in one consolidated portal. I find it easy to use and easy to track issues and updates with notes. Reporting is very good. The initial setup was easy with support. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Sometimes the cloud version tends to be slow, especially after we migrated to fully cloud. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow Integrated Risk Management to follow up on all my incidents, problems, and tasks in one portal. It's easy to use, track issues, and updates with notes. ### 23. Fast, Process-Driven with Customization Potential **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh Naidu G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the process flow in ServiceNow Governance, Risk, and Compliance (GRC). It's fast and process-driven, making it easy to work with. The initial setup was very easy, and it helps in maintaining models from start to finish, including creating, developing, testing, and monitoring. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I find the licensing fees to be a bit high. The cost by user is more than what I'd prefer. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** ServiceNow Governance, Risk, and Compliance (GRC) helps maintain models from start to finish by creating, developing, testing, and monitoring them. ### 24. Very automated and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Divya K. **Reviewed Date:** July 29, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Workflows are very helpful for compliance tracking and monitoring risks. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** No, all good. No complaints from our end. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Monitoring the risk and identifying any potential threats upfront and helps in placing controls in place and track the workflow automatically. ### 25. Secure Data Alignment with Incident and Change Management **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | IT Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I appreciate that ServiceNow Governance, Risk, and Compliance (GRC) is secure. I also find incident management and change management within ServiceNow GRC particularly valuable. It has helped us solve the need for change management control, which we didn't have before. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** in this case no feedback, only positive comments so far **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC to ensure our data aligns with internal controls. It helps us manage risks and establish controls. Incident and change management features solve critical gaps in our organization. ### 26. Intuitive UI Enhances Risk Management **Rating:** 4.0/5.0 stars **Reviewed by:** Devesh K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the user interface of ServiceNow Governance, Risk, and Compliance (GRC). It's intuitive, especially for new users, which makes navigating it a lot easier. I also appreciate the workflow creation feature, which simplifies and enhances the process. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I think ServiceNow Governance, Risk, and Compliance (GRC) needs more LLM and AI. Users should be able to chat in natural language and provide risk profile and data. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow Governance, Risk, and Compliance (GRC) to manage risks and compliance reporting. ### 27. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Obed O. **Reviewed Date:** July 30, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Configurable if you know what you're doing, but powerful if you get it right. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Product documentation can be hard to find so emphasis on a good partner. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Regulatory compliance and ensuring our reporting deadlines are met. ### 28. Great Out-of-the-Box GRC Capabilities with Easy Data Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie C. | VP of App Dev & PMO, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Great pre-built OOTB GRC capabilities and easy to data setup. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** The initial rollout to end-user communities met with some resistance due to User Interface simplicity (not modern UI). **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Helps with annual internal audit into a system instead of manual. ### 29. Comprehensive Visibility with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** vaibhav s. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the 360-degree view provided by ServiceNow Governance, Risk, and Compliance (GRC). I find it beneficial that controls can be tied to different surveys across product lines, which adds to its usability. I also appreciate the interface and ease of use of the platform, and how the initial setup was easy for my team. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Control testing and risk scoring **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC to track compliance, offering visibility on non-compliant entities. ### 30. GRC **Rating:** 5.0/5.0 stars **Reviewed by:** Malanie T. **Reviewed Date:** July 30, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Great OOTB solution across core risk management processes **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** AI enablement within the GRC product, product roadmap not readily available **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Supporting business with their risk and compliance management ### 31. Robust Data Protection and Compliance Support **Rating:** 4.5/5.0 stars **Reviewed by:** kachi o. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the framework provided by ServiceNow Governance, Risk, and Compliance (GRC) to analyze and protect patient data. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I think a better structure to prevent patient privacy would be helpful. A module that redirects users to encrypted data could improve this. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow Governance, Risk, and Compliance (GRC) to reduce risk and medical malpractice, ensure HIPPA compliance, and protect patient data with an analytical framework. ### 32. Flexible Compliance Tool, But Beware Over-Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Craig G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like the flexibility that ServiceNow Governance, Risk, and Compliance (GRC) offers for defining entities. It really helps me maintain compliance and visibility over environments and controls. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Unfortunately, the partner that implemented ServiceNow Governance, Risk, and Compliance (GRC) customized it too much. The customization added complexity and lengthened the rollout. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC to maintain compliance and visibility over environments, controls, and issues. ### 33. Breaks Silos with CISO Insights, Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Milena D. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I really appreciate my implementation partner when using ServiceNow Governance, Risk, and Compliance (GRC). The CISO dashboard and reports provide great visibility of my risk posture. Also, the initial setup of ServiceNow Governance, Risk, and Compliance (GRC) was easy. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** The mapping between industry terms and ServiceNow tables. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** ServiceNow Governance, Risk, and Compliance (GRC) breaks the silos and provides visibility of my risk posture. ### 34. Efficient Risk and Compliance Tracking in ServiceNow **Rating:** 5.0/5.0 stars **Reviewed by:** Sandesh B. | Principal software engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Overall, risk and compliance can be tracked efficiently. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I don’t like the workspace for any product in ServiceNow. It feels too compact, and there isn’t enough screen real estate to work comfortably. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** We have a compliance workspace with integrated documents, which I’m familiar with, and it works well. It also allows us to update those documents directly from the workspace. ### 35. Integrated Compliance Tracking Excellence **Rating:** 3.5/5.0 stars **Reviewed by:** Abhijeet B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I appreciate how policies can be implemented and how everything is interconnected in ServiceNow Governance, Risk, and Compliance (GRC). It has control objectives that help trace if everything is achieved or not, allowing for raising feedback accordingly. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** nothing I can think of **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC to ensure processes follow standardized compliance and trace achievements with control objectives for effective feedback. ### 36. Experience at Knowledge 2026 **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep B. | Vice President, Product Management, Oracle Identity & Access Management **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The completeness of the portfolio, including IRM, Veza and Armis along with ITAM, CMDB and AICT **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Some of the items related connections to other systems to bring the controls and rule sets are roadmap items and look forward to their release. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** We are yet to deploy the solution. It will be used for the purposes outlined in the earlier response. ### 37. Grc review **Rating:** 4.5/5.0 stars **Reviewed by:** sava t. | Manager Service Portfolio, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Compliance and native integration are the main strengths for me. I also like the platform-wide collaboration features, which make it easier to work together across the platform. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** There isn’t a single workspace, even though I understand the goal is to separate things based on roles. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Ensuring strong risk management and compliance across both IT and OT environments. ### 38. IRM Review **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed R. **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The best part of ServiceNow IRM is the entity structure and how it links to CMDB data natively meaning IT and Risk are using the same data set **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Control objectives and risk statements don’t align amazingly with how the industry does risk and compliance **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** It’s automating the repetitive work and is a modern ui to ise ### 39. Efficient Compliance Tracking, Minor UI Improvements Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Lori K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like that ServiceNow Governance, Risk, and Compliance (GRC) works like the rest of the platform, making it easy to use. The initial setup was easy too. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** I think they should make the UI a bit easier for new users to ServiceNow. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I find the product helps in tracking audit tasks and managing compliance records. ### 40. Great product with strong integration **Rating:** 3.5/5.0 stars **Reviewed by:** Greg S. **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The risk and compliance product has strong integration with the rest of the Servicenow platform and enables strong reporting of risk and compliance posture. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** The success of the product depends strongly on mature internal processes and platform data. It is not plug and play. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** View of findings from external assessments ### 41. Insight into every aspect of Governance **Rating:** 2.5/5.0 stars **Reviewed by:** Nathan B. **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The interrelatedness of the different controls, assessments, issues provide a holistic view of compliance at the company **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Not a unique issue to SN's implementation of GRC, but the space is very jargon heavy **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Providing a way for us to manage risk and disaster recovery planning ### 42. Complex but powerful **Rating:** 4.0/5.0 stars **Reviewed by:** michael C. **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** This module works differently than most other ServiceNow modules. But it manages GRC effectively. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Our GRC team has been able to complete audits faster and maintain higher levels of compliance since implementing this module. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Audit tracking and compliance reports have been more accurate and faster ### 43. GRC tooling **Rating:** 3.5/5.0 stars **Reviewed by:** Hokkie B. **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** For end users it is easy to use. For developers it is easy to configure. The solution is spot on for GRC purposes. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Not me personally, but the the license model is for clients complex **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Transparency and reporting on risk and control. ### 44. Intuitive GRC Workspace, Promising Start with ServiceNow **Rating:** 3.5/5.0 stars **Reviewed by:** Duane v. | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** GRC Workspace very intuitive. Our company is just starting to use ServiceNow's capabilities in this space. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Our company is just starting to use ServiceNow's capabilities in this space. **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** We're currently configuring IRM in ServiceNow, which will help automate and regulate our process ### 45. Pk review **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj K. **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** GRC IS great for managing policing and keeps things under compliance **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Needs knowledge on the domain both the developer and management **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** We implemented it for one of the great customer and they were satified ### 46. Centralized Compliance Tracking at Its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Katie Y. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I appreciate that ServiceNow Governance, Risk, and Compliance (GRC) is centralized in one system. **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** N/A **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** I use ServiceNow GRC for easier tracking of compliance and risk. It's centralized, so I can identify the audit history I need quickly. ### 47. Grc review **Rating:** 5.0/5.0 stars **Reviewed by:** Chandra V. **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Single place to store controls, issues , incident and risk **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Native out of the box questionnaire functionality like RSA Archer tool would be helpful **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** It is the epicenter of security and fundamental to our security and compliance teams ### 48. GRC - bringing it all togerher **Rating:** 3.5/5.0 stars **Reviewed by:** ben t. **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** I like how GRC brings risk registers, controls, and issues together in a single platform **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** It is a little unintuitive for non technical users. Feels daunting to adopt **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Centralized documentation and processes as opposed to fragmented systems ### 49. Massive support to businesses and CISO’s **Rating:** 5.0/5.0 stars **Reviewed by:** james b. **Reviewed Date:** May 08, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** Easy to configure, provides massive benefits to our management teams across the business **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** Can’t roll it quick enough, customers love it **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** Covenant risk and compliance - solid solution for ensuring awareness and controls are in place ### 50. Deep Business Insight That Brings Complex Processes Together **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?** The full understanding on how it affects the business while having difficult to understandable processes work together **What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?** the localization to understand local laws and missing control frames ootb **What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you?** That you have full visibility into all risks ## ServiceNow Governance, Risk, and Compliance (GRC) Discussions - [What is a governance risk and compliance tool?](https://www.g2.com/discussions/what-is-a-governance-risk-and-compliance-tool) - [Does ServiceNow have a GRC module?](https://www.g2.com/discussions/does-servicenow-have-a-grc-module) - [What are the features of IT GRC?](https://www.g2.com/discussions/what-are-the-features-of-it-grc) - [What can ServiceNow governance risk and compliance help?](https://www.g2.com/discussions/what-can-servicenow-governance-risk-and-compliance-help) - [My screenshot confirming proof of usage is not uploading correctly. May I send it through email?](https://www.g2.com/discussions/my-screenshot-confirming-proof-of-usage-is-not-uploading-correctly-may-i-send-it-through-email) - 1 upvote - [View ServiceNow Governance, Risk, and Compliance (GRC) pricing details and edition comparison](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-05+20%3A32%3A43+-0500&secure%5Bsession_id%5D=8f5f80d1-4836-456d-b81f-7dbc34014959&secure%5Btoken%5D=8d8a21569e92f6fb44ed028d3ea5450d426888f41d2b950f506bb76787e2e56b&format=llm_user) ## ServiceNow Governance, Risk, and Compliance (GRC) Integrations - [Anecdotes](https://www.g2.com/products/anecdotes/reviews) - [BigID](https://www.g2.com/products/bigid/reviews) - [Bitsight](https://www.g2.com/products/bitsight/reviews) - [Black Kite](https://www.g2.com/products/black-kite/reviews) - [ComplianceCow](https://www.g2.com/products/compliancecow/reviews) - [CUBE](https://www.g2.com/products/cdbe-technologies-cube/reviews) - [Dun & Bradstreet Reports](https://www.g2.com/products/dun-bradstreet-reports/reviews) - [EcoVadis](https://www.g2.com/products/ecovadis/reviews) - [Edgile Regulatory Change Management](https://www.g2.com/products/edgile-regulatory-change-management/reviews) - [Interos](https://www.g2.com/products/interos/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Recorded Future](https://www.g2.com/products/recorded-future/reviews) - [Regology](https://www.g2.com/products/regology/reviews) - [RiskRecon](https://www.g2.com/products/riskrecon/reviews) - [SecurityScorecard](https://www.g2.com/products/securityscorecard/reviews) - [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) - [Tanium](https://www.g2.com/products/tanium/reviews) - [ThreatConnect Risk Quantifier](https://www.g2.com/products/threatconnect-risk-quantifier/reviews) - [TrustCloud®](https://www.g2.com/products/trustcloud/reviews) - [UCF Common Controls Hub API](https://www.g2.com/products/ucf-common-controls-hub-api/reviews) - [UpGuard Vendor Risk](https://www.g2.com/products/upguard-vendor-risk/reviews) - [Watershed](https://www.g2.com/products/watershed/reviews) - [Wrangu](https://www.g2.com/products/wrangu-wrangu/reviews) ## ServiceNow Governance, Risk, and Compliance (GRC) Features **** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Functionality** - Data Subject Access Requests - Identity Verification - Privacy Impact Assessments - Data Mapping - survey-based - Data Mapping - automated - Data Discovery - Data Classification - De-identification/pseudonymization - Breach notification - Data access governance - Alerts/Notifications - Policy Management - Vendor Risk Management - Audit Management - Customer Data Management - Internal Controls Management - Vulnerability Management - Risk Management - Metadata Management - Data Storage Management - Compliance Management - Sensitive Data Identification - Risk Assessment **Functionality** - Centralized platform - Tracking - Templates - Workflow - Reporting and analytics **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates - Policy Management **Data Collection** - Data Types - Data Sources **Risk Assessment** - Scoring - AI **Generative AI** - Generative AI **Generative AI** - Generative AI - Approval Process Control **Generative AI** - AI Text Generation - AI Text Summarization **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **** - Reporting & Statistics - Single Sign On - Generative AI - Access Controls/Permissions - Automatic Backup - Authentication - Archiving & Retention - HIPAA Compliant - Data Mapping - Security Breach Monitoring - Data Masking - Data Lineage - Collaboration Tools - Data Recovery - Third-Party Integration - Privacy Options - AI Copilot - API - Data Security - Secure Data Storage - Data Subject Requests (DSR/DSAR) - PIA/DPIA - Encryption - GDPR Compliance **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Execution** - Crisis Management - Emergency Notifications - Workflows - Vulnerability Management - Task Management - Compliance Management - Incident Management - Document Management - Alerts/Notifications **Reporting** - Ratings - Public **Risk Control** - Reviews - Policies - Workflows **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Platform AI Features - Policy Management** - Customizable Reports - Content Management - Renewal Management - Document Management - Forms Management - Compliance Management - Incident Management - Lifecycle Management - Template Management - Audit Management - Assessment Management - Policy Metadata Management - Expiration Management - Configurable Workflow **Business Resilience** - Business Continuity - Compliance Management - Incident Management - Policy Management **Agentic AI - Regulatory Change Management** - Cross-system Integration - Campaign Planning **** - Version Control - Secure Data Storage - Search/Filter - Reminders - Monitoring - API - Activity Tracking - Activity Dashboard - Role-Based Permissions - Single Sign On - Policy Training - Archiving & Retention - Audit Trail - Attestation - AI/Machine Learning - Chatbot - Collaboration Tools - Risk Analysis - Self Service Portal - Document Analysis - AI Copilot - Third-Party Integrations - Policy Creation - Digital Signature - Alerts/Notifications - Policy Library - Real-Time Notifications - Document Review - Reporting/Analytics - Customizable Templates **** - HIPAA Compliant - Workflow Management - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - Consent Management - Data Mapping - Audit Management - API - Role-Based Permissions - Policy Management - Single Sign On - Risk Management - Search/Filter - Template Management - Multi-Language - Data Visualization - User Management - Monitoring - PIA/DPIA - Alerts/Notifications - Sensitive Data Identification - Self Service Portal - Archiving & Retention - Data Import/Export - Risk Assessment - Activity Dashboard - Document Management - PCI Compliance - Incident Management - Data Governance - Compliance Management - Customizable Templates - AI Copilot - Reporting & Statistics - Generative AI - Data Storage Management - File Management - Customizable Reports - Performance Metrics - Risk Analysis - Intrusion Detection System - Log Analysis - Security Auditing - Log Management - Reporting/Analytics - Risk Alerts - PCI Assessment - Vulnerability Scanning - Event Logs - File Integrity Monitoring - Exceptions Management - Data Synchronization - Compliance Tracking - Activity Monitoring - Audit Trail - Secure Login **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring - Real-Time Monitoring - KRI (Key Risk Indicator) Monitoring **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Integration** - Governance, Risk & Compliance - Finance - Environmental, Quality and Safety Management - Sustainability Management - Emissions Management - Policy Management - Risk Management - Internal Controls Management - Document Management - Data Management - Conflict Minerals Management - Assessment Management - Initiative Management - Task Management - Program Management - Framework Management - Disclosure Management - Survey/Poll Management - Compliance Management **Monitoring** - Vendor Performance - Notifications - Oversight **Documentation - Audit Management** - Templates & Forms - Checklists **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Integration** - Integrated Risk Management - Disaster Recovery - EMNS - Vendor Risk Management **Reporting** - Templates - Centralized Data - 360 View **Risk Management - Environmental, Social, and Governance (ESG) Reporting** - Communications - Risk Identification - Risk Assessment - Strategic Planning - Scenario Planning **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance - ISO Compliance - Environmental Compliance - AML Compliance - Sarbanes-Oxley Compliance - KYC Compliance - FDA Compliance - OSHA Compliance **Generative AI** - AI Tasks **** - Mobile Access - Corrective and Preventive Actions (CAPA) - Issue Management - Document Management - Role-Based Permissions - Activity Tracking - Document Storage - Reporting & Statistics - Task Management - Workflow Management - Status Tracking - Monitoring - Data Visualization - Approval Process Control - Forms Management - Change Management - Risk Alerts - Asset Tracking - AI Copilot - API - Risk Analysis - Policy Management - Incident Management - Real-Time Reporting - Real-Time Notifications - Alerts/Notifications - Security Auditing - Compliance Management - Risk Assessment - Real-Time Monitoring - Version Control - Archiving & Retention - Alerts/Escalation - Customizable Reports - Compliance Tracking - Access Controls/Permissions - Certification Tracking - Surveys & Feedback - Digital Signature - HIPAA Compliant - Reminders **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management - Task Management - Assessment Management - IT Risk Management - Audit Management - Vendor Risk Management - Document Management - Incident Management - Compliance Management - Policy Management - Internal Controls Management - Reputational Risk Management - Forms Management - Operational Risk Management - Workflow Management - Exceptions Management - Issue Management - Vendor Management - Safety Management - Legal Risk Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Reporting - Environmental, Social, and Governance (ESG) Reporting** - Actionable Insights - AI-Enabled ESG Reporting - Performance Tracking - Compliance Reporting - Generative AI - Compliance Tracking - Progress Tracking **Agentic AI - Third Party & Supplier Risk Management** - Decision Making **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning - AI/Machine Learning - Scenario Planning **Agentic AI - Environmental, Social, and Governance (ESG) Reporting** - Autonomous Task Execution **** - KPI Monitoring - Emission Calculations - Environmental Metrics - AI Copilot - Scoring - AI/Machine Learning - Customizable Reports - Customizable Dashboard - Benchmarking - Performance Metrics - Reporting/Analytics - Auditing **Generative AI** - AI Text Summarization - Generative AI **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **** - Secure Data Storage - Activity Dashboard - Third-Party Integrations - "What If" Scenarios - Incident Response Checklists - Reporting & Statistics - Risk Assessment - Multi-Channel Communication - AI Copilot - Business Continuity Exercising - Monitoring - Plan Development **** - Scenario Planning - Activity Tracking - Prioritization - Audit Trail - Risk Scoring - Approval Process Control - Customizable Reports - Predictive Analytics - AI Copilot - Alerts/Notifications - Dashboard - Data Visualization - Risk Reporting - Version Control - Risk Assessment - Reminders - Risk Analysis - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - API **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Third-Party Integrations **Services** - Implementation - Training & Learning - Customer Support - Professional Services **** - Predictive Analytics - Process Modeling & Designing - Configurable Workflow - Real-Time Reporting - AI Copilot - Forecasting - Risk Reporting - Reporting & Statistics - API - Business Continuity Exercising - Vulnerability/Threat Prioritization - Customizable Reports - Audit Trail - Risk Alerts - Risk Scoring - Access Controls/Permissions - Surveys & Feedback - Data Visualization - Document Storage - Heatmaps - Risk Assessment - Risk Analysis - Financial Risk Reporting - Approval Process Control - Dashboard - Root Cause Analysis - Activity Tracking - Business Process Control - Alerts/Notifications - Data Import/Export - Performance Metrics - Security Auditing - Dashboard Creation - Secure Data Storage - Scenario Planning - Prioritization - Version Control - Reminders - Corrective and Preventive Actions (CAPA) ## Top ServiceNow Governance, Risk, and Compliance (GRC) Alternatives - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,608 reviews) - [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) - 3.6/5.0 (17 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - 4.6/5.0 (2,662 reviews)