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- ProcedureFlow-vs-Process Street
Compare ProcedureFlow and Process Street 
At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
Contact Sales
$100.00 Per Month
ProcedureFlow
Star Rating
(42)4.7 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
Contact Sales
Browse all 2 pricing plansProcess Street
Star Rating
(407)4.6 out of 5
Market Segments
Small-Business (73.3% of reviews)
Entry-Level Pricing
$100.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ProcedureFlow excels in ease of use with a score of 9.7, making it highly intuitive for new users, while Process Street, with a score of 8.8, is noted for having a steeper learning curve, particularly in its setup process.
- Reviewers mention that ProcedureFlow's communication features, such as its status updates and notifications, score highly at 9.0, which enhances team collaboration. In contrast, Process Street's communication tools, while functional, do not receive the same level of praise, particularly in areas like instant messaging, which scored only 8.0.
- G2 users highlight ProcedureFlow's superior performance in database management and data workflows, scoring 8.8 and 9.1 respectively, which allows for more efficient handling of complex data processes. Process Street, while competent, scores lower in these areas, indicating potential limitations for users with extensive data management needs.
- Users on G2 report that ProcedureFlow's knowledge management features, particularly its knowledge base and analytics, score impressively at 9.3, providing robust support for documentation and reporting. Process Street, however, falls short in this area with lower scores, suggesting it may not meet the needs of users requiring comprehensive knowledge management tools.
- Reviewers mention that ProcedureFlow's onboarding setup, particularly its workflows and templates, scores 9.2 and 8.8 respectively, making it easier for teams to get started quickly. In comparison, Process Street's onboarding features are perceived as less user-friendly, which could delay initial productivity.
- Users say that ProcedureFlow's security features, including data security and role-based permissions, score highly at 9.2 and 8.9, providing peace of mind for organizations concerned about compliance. Process Street, while offering solid security measures, does not achieve the same level of confidence among users, particularly in risk data attributes, which scored only 7.9.
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Pricing
Entry-Level Pricing
ProcedureFlow
Enterprise
Contact Sales
Transform performance on a company-wide level with better processes, collaboration, and insights.
https://procedureflow.com/contact-sales
- Everything included in the Team package
- Reporting and insights
- SSO with SAML 2.0
Free Trial
ProcedureFlow
Free Trial is available
Process Street
Free Trial is available
Ratings
Meets Requirements
9.4
32
8.9
305
Ease of Use
9.7
30
8.8
310
Ease of Setup
9.8
10
8.8
179
Ease of Admin
9.8
10
8.8
180
Quality of Support
9.2
30
9.1
242
Has the product been a good partner in doing business?
10.0
10
9.2
163
Product Direction (% positive)
9.2
29
8.6
288
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
13
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
Knowledge Management
9.3
15
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
Compliance
8.2
14
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
9.0
12
Not enough data
Customer Support
8.7
15
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
Data Security
7.9
12
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.9
12
Not enough data
Administration
9.4
14
Not enough data
9.0
15
Not enough data
9.4
15
Not enough data
Generative AI
Feature Not Available
Not enough data
Setup
Not enough data
8.5
78
Not enough data
8.8
88
Not enough data
8.4
68
Not enough data
8.4
77
Management
Not enough data
8.7
69
Not enough data
8.6
50
Not enough data
8.8
53
Generative AI
Not enough data
8.2
18
Task Tracking
Feature Not Available
8.8
72
Feature Not Available
8.7
78
9.3
17
8.9
82
Checklist Options
8.6
22
8.9
81
Feature Not Available
8.9
61
8.8
21
8.8
44
Software Availability
8.5
18
8.6
67
8.6
21
8.8
73
Feature Not Available
7.7
43
8.7
21
9.0
76
Development Tools
Not enough data
8.7
9
Not enough data
8.3
7
Not enough data
9.2
8
Field Tools
Not enough data
Not enough data
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.2
11
Not enough data
Feature Not Available
Not enough data
8.9
11
Back Office Tools
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
7.7
8
Onboarding Setup
Not enough data
9.2
76
Not enough data
8.8
69
Not enough data
9.1
75
Project Tracking
Not enough data
8.7
61
Not enough data
8.5
53
Not enough data
8.9
62
Not enough data
8.9
70
Not enough data
8.7
62
Customer Engagement
Not enough data
8.4
54
Not enough data
8.8
52
Not enough data
8.2
49
Not enough data
8.6
54
Not enough data
8.7
57
User Interface Design
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
8.6
7
Not enough data
9.3
7
Data Control
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
9.2
8
Publishing
Not enough data
8.3
8
Not enough data
8.8
7
Not enough data
9.5
7
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProcedureFlow and Process Street are categorized as Standard Operating Procedures
Unique Categories
ProcedureFlow is categorized as Genesys AppFoundry Marketplace and Contact Center Knowledge Base
Process Street is categorized as Client Onboarding, Workflow Management, Employee Intranet, No-Code Development Platforms, and Mobile Forms Automation
Reviews
Reviewers' Company Size
ProcedureFlow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Process Street
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Telecommunications
11.9%
Computer Software
9.5%
Marketing and Advertising
7.1%
Internet
7.1%
Other
42.9%
Real Estate
12.5%
Information Technology and Services
10.7%
Marketing and Advertising
9.5%
Computer Software
8.5%
Financial Services
4.7%
Other
54.1%
Most Helpful Reviews
ProcedureFlow
Most Helpful Favorable Review
Shay P.
Verified User in Internet
The speed of the application makes for very fluid development, this is a great asset to my workflow. I've even taken to using it for more than just work applications, being able to model ideas in both my personal life, and plot out difficult decisions is a...
Most Helpful Critical Review
Cheryl J.
Verified User in Utilities
I haven't found anything yet, to be honest! Reporting at an agent level is improving all the time. The good thing about Procedure Flow is they take actions on feedback received!
Process Street
Most Helpful Favorable Review
Maddy F.
Verified User in Marketing and Advertising
Process Street is infinitely more customizable than the best project management tool. It doesn't force you into a box—it empowers you to build workflows that fit your unique/exact needs. It is simple but powerful. It is easy to onboard new users without...
Most Helpful Critical Review
Verified User in Information Technology and Services
The way Process Street handles data is terrible. Do not use this product if the work you do is important and meaningful. They will lose your data.
Shay P.
Verified User in Internet
The speed of the application makes for very fluid development, this is a great asset to my workflow. I've even taken to using it for more than just work applications, being able to model ideas in both my personal life, and plot out difficult decisions is a...
Maddy F.
Verified User in Marketing and Advertising
Process Street is infinitely more customizable than the best project management tool. It doesn't force you into a box—it empowers you to build workflows that fit your unique/exact needs. It is simple but powerful. It is easy to onboard new users without...
Cheryl J.
Verified User in Utilities
I haven't found anything yet, to be honest! Reporting at an agent level is improving all the time. The good thing about Procedure Flow is they take actions on feedback received!
Verified User in Information Technology and Services
The way Process Street handles data is terrible. Do not use this product if the work you do is important and meaningful. They will lose your data.
Discussions
Who builds the flow charts/content?
1 comment
Official Response from ProcedureFlow
Most of our customers take a mixed approach, building some of the content themselves, and leveraging our professional services team to map out more...Read more
What are the language capabilities of ProcedureFlow?
1 comment
Official Response from ProcedureFlow
ProcedureFlow’s user interface is in English, however, within the flows you can type up whatever language you like. Read more
How long does the implementation take?
1 comment
Official Response from ProcedureFlow
This depends largely on the customer, their processes, and their number of users. A new user can be proficient using ProcedureFlow in a few hours, and can...Read more
Has anyone integrated with the CRM application, Insightly?
2 comments
JG
Sorry, we did not perform any integrations with this product! Process Street is pretty pliable though, I would check with Insighlty to see how deep their...Read more
How do you use Process streets?
2 comments
KT
I use Process Street to manage my customers' onboarding journey!Read more
What does Process Street do?
2 comments
SK
It allows your team to share tasks within larger group projects and automates many steps or tasks as well.Read more
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