PowerReviews moderation services saves us hundreds of hours each year. They check new reviews to make sure they are actually product reviews before publishing them to our feed. If a consumer comments about service, or product safety, the moderation team...
PowerReviews allow company to hide all negative reviews. This allows unfair representation of consumer sentiment and feedback about products.
Email alerts give us a daily look at what reviews have come in – who is pleased and about what, as well as those that are unhappy or need some added information or help. We now can provide faster, better customer service on Amazon because of Reviewbox.
The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central.
PowerReviews moderation services saves us hundreds of hours each year. They check new reviews to make sure they are actually product reviews before publishing them to our feed. If a consumer comments about service, or product safety, the moderation team...
Email alerts give us a daily look at what reviews have come in – who is pleased and about what, as well as those that are unhappy or need some added information or help. We now can provide faster, better customer service on Amazon because of Reviewbox.
PowerReviews allow company to hide all negative reviews. This allows unfair representation of consumer sentiment and feedback about products.
The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central.