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At a Glance
PowerReviews
PowerReviews
Star Rating
(195)4.4 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Information
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviews
Reviewbox
Reviewbox
Star Rating
(28)4.7 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Reviewbox
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that PowerReviews excels in its "Quality of Support," with a score of 9.0, while Reviewbox outshines with a perfect score of 9.9, indicating that Reviewbox provides superior customer service and responsiveness.
  • Reviewers mention that PowerReviews has a solid "Ease of Setup" rating of 8.0, but Reviewbox significantly outperforms it with a score of 9.2, suggesting that users find Reviewbox easier to implement and get started with.
  • G2 users highlight that PowerReviews has a "Meets Requirements" score of 8.6, which is lower than Reviewbox's impressive 9.5, indicating that Reviewbox better fulfills user needs and expectations.
  • Users on G2 note that PowerReviews has a "Content" score of 8.8, while Reviewbox's score of 8.4 suggests that PowerReviews may offer more robust content management features, making it a better choice for those focused on content creation.
  • Reviewers mention that PowerReviews has a "Syndication" score of 8.3, which is lower than Reviewbox's score of 8.8, indicating that Reviewbox may provide better options for distributing reviews across various platforms.
  • Users say that while both products have strong "E-commerce" ratings, PowerReviews scores 8.8 and Reviewbox scores 8.6, suggesting that PowerReviews may have a slight edge in features tailored specifically for e-commerce businesses.
Featured Products
Pricing
Entry-Level Pricing
PowerReviews
All Plans
Custom
Monthly
Learn more about PowerReviews
Reviewbox
No pricing available
Free Trial
PowerReviews
No trial information available
Reviewbox
Free Trial is available
Ratings
Meets Requirements
8.6
150
9.5
28
Ease of Use
8.4
150
8.5
28
Ease of Setup
8.1
88
9.2
13
Ease of Admin
8.5
94
9.2
13
Quality of Support
9.0
150
9.9
27
Has the product been a good partner in doing business?
9.1
94
10.0
13
Product Direction (% positive)
8.7
139
9.6
28
Features by Category
Online Marketplace Optimization ToolsHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Integration
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Store Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
8.5
623
Not enough data
Collection
8.4
31
|
Verified
Feature Not Available
8.6
37
|
Verified
Not enough data
8.2
31
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.5
32
|
Verified
Not enough data
Moderation
8.8
38
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.6
33
|
Verified
Feature Not Available
Use Cases
8.8
37
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
8.5
33
|
Verified
Feature Not Available
Administration
7.8
25
|
Verified
Feature Not Available
8.3
30
|
Verified
Feature Not Available
8.4
36
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
8.5
23
|
Verified
Not enough data
Display Options
8.4
31
|
Verified
Not enough data
8.7
30
|
Verified
Feature Not Available
8.2
34
|
Verified
Not enough data
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
User-Generated ContentHide 12 FeaturesShow 12 Features
7.0
60
Not enough data
Visual UGC
7.0
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
Integrations
7.0
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
Support
7.7
5
Not enough data
6.0
5
Not enough data
Performance
7.3
5
Not enough data
7.3
5
Not enough data
Categories
Categories
Shared Categories
PowerReviews
PowerReviews
Reviewbox
Reviewbox
PowerReviews and Reviewbox are categorized as Review Management
Unique Categories
PowerReviews
PowerReviews is categorized as User-Generated Content
Reviews
Reviewers' Company Size
PowerReviews
PowerReviews
Small-Business(50 or fewer emp.)
17.9%
Mid-Market(51-1000 emp.)
42.6%
Enterprise(> 1000 emp.)
39.5%
Reviewbox
Reviewbox
Small-Business(50 or fewer emp.)
25.0%
Mid-Market(51-1000 emp.)
67.9%
Enterprise(> 1000 emp.)
7.1%
Reviewers' Industry
PowerReviews
PowerReviews
Retail
31.8%
Consumer Goods
15.4%
Apparel & Fashion
6.2%
Food & Beverages
5.6%
Cosmetics
4.1%
Other
36.9%
Reviewbox
Reviewbox
Wholesale
10.7%
Sporting Goods
10.7%
Marketing and Advertising
10.7%
Consumer Goods
10.7%
Building Materials
10.7%
Other
46.4%
Most Helpful Reviews
PowerReviews
PowerReviews
Most Helpful Favorable Review
Jerome C.
JC
Jerome C.
Verified User in Internet

PowerReviews moderation services saves us hundreds of hours each year. They check new reviews to make sure they are actually product reviews before publishing them to our feed. If a consumer comments about service, or product safety, the moderation team...

Most Helpful Critical Review
Verified User
G
Verified User in Health, Wellness and Fitness

PowerReviews allow company to hide all negative reviews. This allows unfair representation of consumer sentiment and feedback about products.

Reviewbox
Reviewbox
Most Helpful Favorable Review
Mark P.
MP
Mark P.
Verified User in Consumer Electronics

Email alerts give us a daily look at what reviews have come in – who is pleased and about what, as well as those that are unhappy or need some added information or help. We now can provide faster, better customer service on Amazon because of Reviewbox.

Most Helpful Critical Review
CR
Christopher R.
Verified User in Marketing and Advertising

The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central.

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Discussions
PowerReviews
PowerReviews Discussions
How do you deal with management that instructs you to suppress negative reviews?
2 comments
Kim B.
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 comment
Paige T.
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
Reviewbox
Reviewbox Discussions
Monty the Mongoose crying
Reviewbox has no discussions with answers