Compare Pipedrive and folk 
At a Glance
Market Segments
Small-Business (70.3% of reviews)
Small-Business (98.1% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Starting at $20.00 1 Users Per Year
Pipedrive
Star Rating
(2,303)4.3 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansfolk
Star Rating
(262)4.5 out of 5
Market Segments
Small-Business (98.1% of reviews)
Entry-Level Pricing
Starting at $20.00 1 Users Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while folk has a slightly lower score of 8.4. Reviewers mention that Pipedrive's visual pipeline feature is particularly helpful for tracking sales progress.
- Reviewers mention that folk offers superior Quality of Support with a score of 9.1 compared to Pipedrive's 8.3. Users on G2 appreciate folk's responsive customer service and extensive knowledge base, which they find more accessible.
- G2 users highlight that Pipedrive's Ease of Use is rated at 8.9, making it user-friendly for small businesses, while folk scores slightly higher at 9.0. Users say that Pipedrive's intuitive interface allows for quick onboarding.
- Users report that Pipedrive's Task / Activity Management feature is rated at 8.6, which is significantly better than folk's score of 7.4. Reviewers mention that Pipedrive's task automation helps streamline daily activities effectively.
- Reviewers mention that folk shines in Manage Email Deliverability with a score of 8.3, compared to Pipedrive's 7.8. Users on G2 appreciate folk's tools for ensuring emails reach their intended recipients, which is crucial for marketing efforts.
- Users say that Pipedrive's Customization options, particularly in Custom Fields (8.3), allow for better tailoring of the CRM to specific business needs, while folk's customization features are perceived as less flexible.
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Pricing
Entry-Level Pricing
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
folk
Standard
Starting at $20.00
1 Users Per Year
- 📇 Unlimited contacts
- 👥 Unlimited members
- 💌 Up to 2000 Emails Sent
Free Trial
Pipedrive
Free Trial is available
folk
Free Trial is available
Ratings
Meets Requirements
8.4
2,015
8.4
259
Ease of Use
8.8
2,044
9.0
261
Ease of Setup
8.7
1,091
8.9
212
Ease of Admin
8.6
815
8.7
94
Quality of Support
8.3
1,743
9.1
214
Has the product been a good partner in doing business?
8.7
787
9.0
90
Product Direction (% positive)
8.7
1,982
9.7
258
Features by Category
Sales Force Automation
8.5
1608
|
Verified
8.6
215
Feature Not Available
7.9
203
8.8
1645
|
Verified
8.4
212
8.6
1656
|
Verified
7.4
207
7.7
1233
|
Verified
Feature Not Available
8.3
717
|
Verified
8.4
212
7.6
1241
|
Verified
Feature Not Available
7.7
1197
Feature Not Available
7.8
1301
7.1
197
Marketing Automation
7.4
1133
|
Verified
7.6
200
7.5
1124
|
Verified
7.3
194
8.5
1451
|
Verified
8.5
211
7.5
1088
|
Verified
Feature Not Available
Customer Support
7.9
646
Feature Not Available
7.8
627
Feature Not Available
8.0
653
Feature Not Available
7.5
1122
Feature Not Available
7.7
605
Feature Not Available
Reporting & Analytics
7.9
1491
|
Verified
6.9
32
8.3
1579
|
Verified
7.2
32
7.8
1363
|
Verified
Feature Not Available
Mobile & Social
7.6
1080
|
Verified
7.2
196
7.4
1036
|
Verified
7.7
205
8.0
1240
|
Verified
7.0
32
Platform
8.2
960
|
Verified
7.9
213
8.2
947
7.9
211
8.4
984
|
Verified
8.0
209
8.2
808
|
Verified
Feature Not Available
7.3
706
|
Verified
Feature Not Available
7.9
812
Feature Not Available
8.7
957
|
Verified
8.7
213
7.8
775
Feature Not Available
Integration
8.1
897
|
Verified
8.5
200
8.0
835
|
Verified
7.5
196
7.9
774
|
Verified
Feature Not Available
Generative AI
Feature Not Available
7.0
177
Email Marketing
8.1
140
7.9
88
8.1
141
8.4
88
7.6
136
8.0
85
8.2
139
8.5
84
8.2
141
8.3
85
7.9
138
8.2
85
7.7
135
7.7
84
8.3
137
7.9
82
7.6
131
6.9
78
Reporting & Analytics
7.5
128
6.6
82
8.2
137
7.5
80
Platform
8.5
138
8.1
88
8.1
130
7.7
83
8.5
138
8.6
90
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integration
8.2
133
8.4
86
7.8
132
7.4
82
8.0
132
7.1
82
8.3
132
7.9
82
7.4
126
7.0
81
7.5
126
6.6
79
Customization
8.3
49
Not enough data
7.6
45
Not enough data
7.1
44
Not enough data
7.5
49
Not enough data
Additional Functionality
8.0
46
Not enough data
6.4
44
Not enough data
7.9
51
Not enough data
6.9
44
Not enough data
7.4
46
Not enough data
Data Sourcing
7.8
251
Not enough data
8.0
252
Not enough data
7.9
252
Not enough data
8.3
256
Not enough data
7.8
247
Not enough data
Predictive Analytics
7.7
250
Not enough data
7.7
252
Not enough data
7.2
235
Not enough data
7.7
246
Not enough data
Sales Management
8.6
262
Not enough data
7.5
242
Not enough data
8.2
250
Not enough data
8.7
262
Not enough data
Analytics
7.7
141
8.1
59
8.1
143
8.0
58
7.8
137
7.6
58
Customizations
8.0
146
8.4
59
8.2
139
7.2
56
8.3
150
7.9
57
7.9
145
7.3
57
8.3
143
8.0
58
Generative AI
Feature Not Available
Feature Not Available
Incentives
6.8
226
Not enough data
7.4
232
Not enough data
Feature Not Available
Not enough data
7.0
228
Not enough data
Personalization
7.6
242
Not enough data
7.6
236
Not enough data
8.1
251
Not enough data
7.8
240
Not enough data
Administrative
7.6
235
Not enough data
7.6
231
Not enough data
7.3
222
Not enough data
Categories
Categories
Shared Categories
Pipedrive and folk are categorized as CRM, Email Marketing, and Email Tracking
Unique Categories
Pipedrive is categorized as Sales Analytics, Sales Platforms, Sales Performance Management, and Online Form Builder
folk is categorized as Google Workspace for Sales
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.3%
Information Technology and Services
11.1%
Marketing and Advertising
10.7%
Financial Services
4.3%
Internet
3.7%
Other
59.0%
Marketing and Advertising
11.5%
Consulting
10.0%
Computer Software
9.6%
Financial Services
6.9%
Venture Capital & Private Equity
6.1%
Other
55.9%
Most Helpful Reviews
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
folk
Most Helpful Favorable Review
David D.
Verified User in Consulting
I like the ability to use the same CRM database to have multiple views and workflows. Also the AI auto fill is fantastic for filling out missing data in my contacts.
Most Helpful Critical Review
Verified User in Consulting
Still rough around the edges and having some issues regarding the bulk email sending and related analytics not working.
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
David D.
Verified User in Consulting
I like the ability to use the same CRM database to have multiple views and workflows. Also the AI auto fill is fantastic for filling out missing data in my contacts.
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Verified User in Consulting
Still rough around the edges and having some issues regarding the bulk email sending and related analytics not working.
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
folk has no discussions with answers
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