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At a Glance
Market Segments
Mid-Market (62.8% of reviews)
Small-Business (69.0% of reviews)
Entry-Level Pricing
Free
Free Trial
Pendo
Star Rating
(1,551)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing planscux.io
Star Rating
(46)4.8 out of 5
Market Segments
Small-Business (69.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in Click Tracking with a score of 9.7, while cux.io matches this score, indicating both platforms provide robust tracking capabilities. However, reviewers mention that Pendo's interface for tracking is more intuitive, making it easier for teams to implement.
- Reviewers mention that cux.io shines in Frustration Tracking with a score of 9.8, compared to Pendo's score of 8.7. Users appreciate cux.io's ability to identify user pain points effectively, which helps in improving user experience.
- G2 users highlight that Pendo's Account-Level Analytics score of 8.6 is solid, but cux.io outperforms with a score of 9.3. Users report that cux.io provides deeper insights into user behavior at the account level, which is crucial for targeted marketing strategies.
- Users on G2 mention that cux.io's Funnels feature is exceptional, achieving a perfect score of 10.0, while Pendo scores 8.1. Reviewers say that cux.io's funnel visualization is more user-friendly and offers better insights into conversion paths.
- Reviewers say that Pendo's Quality of Support is rated at 8.5, which is commendable, but cux.io surpasses this with a score of 9.6. Users report that cux.io's support team is more responsive and helpful, enhancing the overall user experience.
- Users report that while both platforms offer Custom Event Tracking, Pendo's score of 8.4 is lower than cux.io's 9.0. Reviewers mention that cux.io provides more flexibility and ease in setting up custom events, making it a preferred choice for teams needing tailored tracking solutions.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
cux.io
Free CUX Trial
Free Trial
Explore ALL POSSIBILITIES of Business Plus for 2 weeks
- All features in Business +
- 14 days Trial
- NO CREDIT CARD REQUIRED
Free Trial
Pendo
Free Trial is available
cux.io
Free Trial is available
Ratings
Meets Requirements
8.5
1,188
9.5
25
Ease of Use
8.2
1,202
9.4
27
Ease of Setup
7.9
561
9.0
8
Ease of Admin
8.5
555
9.4
8
Quality of Support
8.5
1,039
9.6
26
Has the product been a good partner in doing business?
8.9
531
9.4
8
Product Direction (% positive)
8.5
1,103
9.1
26
Features by Category
Metrics
8.7
454
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
422
Not enough data
8.2
395
Not enough data
8.2
359
Not enough data
8.2
335
Not enough data
8.3
395
Not enough data
Reporting
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
467
Not enough data
7.8
262
Not enough data
8.1
285
Not enough data
8.2
449
Not enough data
Other
8.7
438
Feature Not Available
8.0
307
Feature Not Available
7.5
263
Feature Not Available
7.9
272
Not enough data
7.3
197
Not enough data
8.5
339
Feature Not Available
8.2
298
Not enough data
Agentic AI - Digital Analytics
6.4
12
Not enough data
6.5
14
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
8.1
376
Not enough data
8.0
297
Not enough data
8.8
421
Not enough data
8.5
454
Not enough data
User Identification
7.9
110
Not enough data
8.6
137
Not enough data
8.0
104
Not enough data
Tracking & Reporting
8.5
126
Not enough data
8.5
132
Not enough data
8.3
109
Not enough data
8.5
142
Not enough data
8.6
134
Not enough data
8.7
138
Not enough data
Metrics
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
Not enough data
User Behavior
9.1
23
9.7
11
|
Verified
8.1
23
9.7
11
|
Verified
8.6
23
9.8
9
|
Verified
A/B Testing
7.5
20
9.5
10
|
Verified
7.2
20
8.5
8
|
Verified
8.8
21
9.0
10
|
Verified
6.9
20
Not enough data
Visitor Information
8.0
22
9.4
8
|
Verified
8.1
20
Feature Not Available
Agentic AI - Session Replay
7.7
5
Not enough data
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
388
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.4
18
Not enough data
8.9
19
Not enough data
Analytics - Digital Adoption Platform
8.9
19
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.6
579
9.3
10
8.7
610
9.4
11
8.6
591
9.2
8
8.2
502
10.0
10
8.0
411
9.6
8
8.2
443
Feature Not Available
8.0
402
Feature Not Available
7.9
444
9.0
10
Agentic AI - Product Analytics
6.7
26
Not enough data
7.1
26
Not enough data
7.0
25
Not enough data
7.6
24
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
9.4
13
Not enough data
9.2
12
Not enough data
9.3
10
Not enough data
9.5
10
Not enough data
9.7
12
Reporting
Not enough data
9.8
15
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
8.8
12
Communication
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Not enough data
Planning
7.1
231
Not enough data
7.1
223
Not enough data
6.6
198
Not enough data
7.6
235
Not enough data
7.2
210
Not enough data
Workflow Management
7.3
243
Not enough data
7.6
251
Not enough data
6.7
198
Not enough data
7.0
210
Not enough data
Metrics
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and cux.io are categorized as Product Analytics, Digital Analytics, and Session Replay
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Management, Mobile App Analytics, and Mobile App Optimization
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
cux.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.6%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.3%
Hospital & Health Care
3.0%
Other
36.5%
Computer Software
21.4%
Marketing and Advertising
16.7%
Internet
11.9%
Information Technology and Services
11.9%
Financial Services
4.8%
Other
33.3%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
cux.io has no discussions with answers
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