Compare Oracle EBS CRM and SAP Sales Cloud 
At a Glance
Market Segments
Enterprise (47.9% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle EBS CRM
Star Rating
(230)3.9 out of 5
Market Segments
Enterprise (47.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle EBS CRMSAP Sales Cloud
Star Rating
(863)4.1 out of 5
Market Segments
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Sales Cloud excels in Interactive Dashboards with a score of 9.1, providing a highly visual and user-friendly experience for tracking sales metrics, while Oracle EBS CRM offers solid dashboards but falls slightly behind with a score of 8.2.
- Reviewers mention that SAP Sales Cloud's Lead Scoring feature is particularly robust, achieving a score of 8.9, which helps sales teams prioritize leads effectively. In contrast, Oracle EBS CRM also offers lead scoring but with a lower user satisfaction score.
- G2 users highlight the superior Customer Contract Management in Oracle EBS CRM, which received a score of 8.4, indicating a more comprehensive approach to managing contracts compared to SAP Sales Cloud's score of 8.2.
- Users on G2 appreciate the Mobile User Support in Oracle EBS CRM, scoring 8.0, which is slightly better than SAP Sales Cloud's score of 7.8, suggesting a more seamless mobile experience for users on the go.
- Reviewers say that SAP Sales Cloud shines in Data Segmentation with a score of 8.7, allowing for more targeted marketing efforts, while Oracle EBS CRM's capabilities in this area are not as highly rated.
- Users report that both platforms have strong Integration APIs, but Oracle EBS CRM edges out with a score of 8.3 compared to SAP Sales Cloud's 8.2, indicating a slight advantage in ease of integration with other systems.
Featured Products
Sponsored
Attio
(17)
CRM
Visit Website
Sponsored
Method CRM
(295)
CRM
Visit Website
Pricing
Entry-Level Pricing
Oracle EBS CRM
No pricing availableSAP Sales Cloud
No pricing availableFree Trial
Oracle EBS CRM
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
180
8.5
609
Ease of Use
8.0
179
7.8
617
Ease of Setup
7.8
46
8.0
309
Ease of Admin
8.2
43
8.0
231
Quality of Support
7.9
159
8.2
582
Has the product been a good partner in doing business?
8.5
42
8.5
232
Product Direction (% positive)
6.5
175
8.3
584
Features by Category
Sales Force Automation
8.4
119
|
Verified
8.2
399
|
Verified
8.1
98
|
Verified
8.3
244
8.2
106
|
Verified
8.2
361
|
Verified
8.2
122
|
Verified
8.3
381
|
Verified
8.3
104
|
Verified
8.1
338
|
Verified
8.2
118
|
Verified
8.1
357
|
Verified
8.0
111
|
Verified
8.1
360
|
Verified
8.1
110
|
Verified
8.2
362
|
Verified
8.4
108
|
Verified
8.2
380
|
Verified
Marketing Automation
8.3
94
|
Verified
7.8
314
|
Verified
8.1
92
|
Verified
8.2
241
8.2
98
|
Verified
8.4
335
|
Verified
8.1
93
|
Verified
8.1
286
|
Verified
Customer Support
8.0
106
|
Verified
8.4
347
|
Verified
8.0
115
|
Verified
8.2
357
|
Verified
8.2
116
|
Verified
8.2
354
|
Verified
8.0
95
|
Verified
8.0
319
|
Verified
8.1
106
|
Verified
8.2
345
|
Verified
Reporting & Analytics
8.1
114
|
Verified
8.2
395
|
Verified
8.2
119
|
Verified
8.1
395
|
Verified
8.2
108
|
Verified
8.2
351
|
Verified
Mobile & Social
8.1
82
|
Verified
8.1
210
Feature Not Available
8.1
157
8.0
85
|
Verified
7.8
280
|
Verified
Platform
8.4
35
|
Verified
8.0
238
|
Verified
8.4
39
|
Verified
8.2
241
|
Verified
8.2
40
|
Verified
8.5
243
|
Verified
8.5
35
|
Verified
8.3
210
|
Verified
8.3
38
|
Verified
8.3
219
|
Verified
8.9
36
|
Verified
8.3
226
|
Verified
8.5
38
|
Verified
8.3
243
|
Verified
8.5
37
|
Verified
8.3
231
|
Verified
Integration
8.6
38
|
Verified
8.4
242
|
Verified
8.2
36
|
Verified
8.2
225
|
Verified
8.3
35
|
Verified
8.1
208
|
Verified
Generative AI
Feature Not Available
7.9
81
Data Sourcing
Not enough data
8.8
108
Not enough data
8.9
107
Not enough data
8.7
105
Not enough data
9.1
107
Not enough data
8.7
107
Predictive Analytics
Not enough data
8.9
106
Not enough data
8.9
107
Not enough data
8.8
109
Not enough data
9.0
113
Sales Management
Not enough data
8.6
112
Not enough data
8.4
110
Not enough data
8.8
113
Not enough data
9.0
113
Categories
Categories
Shared Categories
Oracle EBS CRM and SAP Sales Cloud are categorized as CRM
Unique Categories
Oracle EBS CRM has no unique categories
SAP Sales Cloud is categorized as Sales Analytics and Sales Platforms
Reviews
Reviewers' Company Size
Oracle EBS CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
7.8%
Higher Education
5.9%
Information Technology and Services
5.0%
Computer Software
5.0%
Telecommunications
4.6%
Other
71.7%
Information Technology and Services
13.6%
Computer Software
5.0%
Accounting
4.8%
Telecommunications
3.2%
Consumer Goods
3.2%
Other
70.2%
Most Helpful Reviews
Oracle EBS CRM
Most Helpful Favorable Review
Verified User in Insurance
It is easy to use and very efficient. It helps me stay on top of my business by tracking everything I need.
Most Helpful Critical Review
Verified User in Consumer Goods
More tutorials and in-depth videos provided to help us learn more
SAP Sales Cloud
Most Helpful Favorable Review
Kathleen E.
Verified User in Consumer Goods
Easy to customize, but that can be dangerous and you fall into the trap of overcustomizing and supporting those customizations. We have done upgrades over the years where we had to rip out our customizations because it was now provided by default. So it's...
Most Helpful Critical Review
Barny M.
Verified User in Financial Services
the system is a bit slow to use, to much egg timer action in places
Verified User in Insurance
It is easy to use and very efficient. It helps me stay on top of my business by tracking everything I need.
Kathleen E.
Verified User in Consumer Goods
Easy to customize, but that can be dangerous and you fall into the trap of overcustomizing and supporting those customizations. We have done upgrades over the years where we had to rip out our customizations because it was now provided by default. So it's...
Verified User in Consumer Goods
More tutorials and in-depth videos provided to help us learn more
Barny M.
Verified User in Financial Services
the system is a bit slow to use, to much egg timer action in places
Alternatives
Discussions
What CRM does Oracle use?
2 comments
A
Oracle CX CloudRead more
What is Oracle EBS system?
2 comments
AP
Its ERP suit for managing big business process like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization.Read more
Does Oracle have a CRM?
2 comments
IJ
Yes, Oracle has a CRM (Customer Relationship Management) system. It is part of Oracle's larger suite of software solutions.Read more
What is CRM features?
2 comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What SAP components are included in SAP CRM?
1 comment
SR
Still learning from these SAP Ocean Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
