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- Oracle Customer Experience (CX) Cloud Suite-vs-Salesforce Marketing Cloud Suite
Compare Oracle Customer Experience (CX) Cloud Suite and Salesforce Marketing Cloud Suite 
At a Glance
Market Segments
Enterprise (48.7% of reviews)
Mid-Market (48.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Customer Experience (CX) Cloud Suite
Star Rating
(1,606)3.9 out of 5
Market Segments
Enterprise (48.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Customer Experience (CX) Cloud SuiteSalesforce Marketing Cloud Suite
Star Rating
(4,617)4.0 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Marketing Cloud SuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Salesforce Marketing Cloud Suite excels in its robust automation capabilities, particularly with the Journey Builder feature, which allows users to create personalized customer journeys seamlessly.
- Users report that Oracle Customer Experience (CX) Cloud Suite shines in its comprehensive analytics tools, with reviewers mentioning the powerful data visualization features that help in making informed marketing decisions.
- G2 users highlight that Salesforce Marketing Cloud Suite offers superior integration options with other Salesforce products, making it a preferred choice for businesses already using the Salesforce ecosystem.
- Reviewers mention that Oracle CX Cloud Suite provides a more extensive set of customer service tools, including advanced case management features that enhance customer support operations.
- Users on G2 appreciate the user-friendly interface of Salesforce Marketing Cloud Suite, stating that it simplifies the process of campaign management compared to Oracle's more complex navigation.
- Users say that while Salesforce Marketing Cloud Suite is highly regarded for its email marketing capabilities, Oracle CX Cloud Suite is noted for its strong focus on customer experience and engagement across multiple channels.
Pricing
Entry-Level Pricing
Oracle Customer Experience (CX) Cloud Suite
No pricing availableSalesforce Marketing Cloud Suite
No pricing availableFree Trial
Oracle Customer Experience (CX) Cloud Suite
No trial information availableSalesforce Marketing Cloud Suite
No trial information availableRatings
Categories
Categories
Shared Categories
Oracle Customer Experience (CX) Cloud Suite and Salesforce Marketing Cloud Suite are categorized as Marketing Platforms
Unique Categories
Oracle Customer Experience (CX) Cloud Suite is categorized as Sales Platforms
Salesforce Marketing Cloud Suite has no unique categories
Reviews
Reviewers' Company Size
Oracle Customer Experience (CX) Cloud Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Marketing Cloud Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.7%
Computer Software
12.4%
Marketing and Advertising
10.1%
Retail
5.7%
Financial Services
4.6%
Other
54.4%
Computer Software
13.5%
Marketing and Advertising
13.0%
Information Technology and Services
10.4%
Financial Services
4.7%
Internet
3.5%
Other
55.0%
Most Helpful Reviews
Oracle Customer Experience (CX) Cloud Suite
Most Helpful Favorable Review
Ganpat B.
Verified User in Electrical/Electronic Manufacturing
Great user GUI and navigation. Easily user understanding of functionality
Most Helpful Critical Review
Shashank S.
Verified User in Banking
Still in testing phase can't add more information here
Salesforce Marketing Cloud Suite
Most Helpful Favorable Review
priya G.
Verified User in Computer Software
It's the best cloud marketing tool to run any type of marketing campaign, it's easy to send email campaings, send news letters and send personalized markeitng content to target audience. It can be integrated with the website to check the traffic.
Most Helpful Critical Review
Verified User in Automotive
very outdated product, journey building is weak, to do anything properly you must build custom
Ganpat B.
Verified User in Electrical/Electronic Manufacturing
Great user GUI and navigation. Easily user understanding of functionality
priya G.
Verified User in Computer Software
It's the best cloud marketing tool to run any type of marketing campaign, it's easy to send email campaings, send news letters and send personalized markeitng content to target audience. It can be integrated with the website to check the traffic.
Shashank S.
Verified User in Banking
Still in testing phase can't add more information here
Verified User in Automotive
very outdated product, journey building is weak, to do anything properly you must build custom
Alternatives
Discussions
Oracle Customer Experience (CX) Cloud Suite has no discussions with answers
How we can track real time website visitors through email automation?
1 comment
SJ
Integrate Pardot with Salesforce.Read more
Salesforce Marketing Cloud Suite has no more discussions with answers
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