Compare Optimizely Commerce Connect and Salesforce Commerce for B2C 
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Optimizely Commerce Connect
Star Rating
(32)4.2 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Optimizely Commerce ConnectSalesforce Commerce for B2C
Star Rating
(451)4.3 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Optimizely Commerce Connect has a solid score of 8.1. Reviewers mention that Salesforce's recommendation engine is highly effective in driving conversions.
- Reviewers mention that Salesforce Commerce for B2C offers superior Product Search capabilities, scoring 9.3 compared to Optimizely's 7.8. Users on G2 highlight the intuitive search functionality that enhances user experience on Salesforce.
- G2 users report that Salesforce Commerce for B2C has a more robust Content Management system, scoring 8.4, while Optimizely Commerce Connect scores 8.8. However, users say that Optimizely's content scheduling features are particularly user-friendly.
- Users say that Salesforce Commerce for B2C shines in Reporting and Analytics with a score of 9.0, while Optimizely's score is lower at 8.5. Reviewers mention that Salesforce provides comprehensive dashboards that help in tracking performance effectively.
- Reviewers mention that Optimizely Commerce Connect has a slight edge in Multi-Channel Support, scoring 8.2 compared to Salesforce's 8.3. Users report that Optimizely's integration with social commerce platforms is seamless and enhances their marketing efforts.
- Users on G2 report that Salesforce Commerce for B2C has a more favorable Ease of Setup rating of 7.9, while Optimizely Commerce Connect lags behind at 7.0. Reviewers say that Salesforce's onboarding process is straightforward, making it easier for new users to get started.
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Pricing
Entry-Level Pricing
Optimizely Commerce Connect
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Deliver better commerce experiences with a platform for growth.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Optimizely Commerce Connect
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
7.5
22
8.6
307
Ease of Use
8.3
22
8.3
336
Ease of Setup
7.0
15
7.9
167
Ease of Admin
7.9
16
8.1
119
Quality of Support
8.3
20
8.3
291
Has the product been a good partner in doing business?
8.6
15
8.6
116
Product Direction (% positive)
8.9
22
8.5
291
Features by Category
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
8.3
26
Not enough data
8.4
26
Not enough data
8.5
25
Not enough data
8.4
26
Personalization
Not enough data
8.3
26
Not enough data
8.2
26
Not enough data
8.5
27
Not enough data
8.5
25
Analysis
Not enough data
8.3
25
Not enough data
8.8
24
Not enough data
8.3
23
Merchandising
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
9.4
19
Not enough data
8.6
19
Not enough data
8.9
19
Analytics
Not enough data
9.4
19
Not enough data
9.3
19
Administration
Not enough data
9.3
18
Not enough data
9.0
18
Administration
Not enough data
8.9
22
Not enough data
8.7
21
Not enough data
8.7
22
Integrations
Not enough data
8.8
22
Not enough data
8.9
22
Not enough data
8.7
22
Cart Management
Not enough data
8.3
23
Not enough data
8.7
22
Not enough data
8.5
21
Not enough data
8.6
22
Headless Commerce
Feature Not Available
8.1
79
Feature Not Available
8.5
82
Feature Not Available
8.5
80
Feature Not Available
8.5
84
Feature Not Available
8.4
82
Generative AI
Feature Not Available
8.0
64
Feature Not Available
7.7
68
Merchandising/Marketing
7.3
10
8.2
193
8.3
12
8.3
138
8.1
15
8.1
207
7.8
10
7.9
200
8.1
7
7.6
187
7.5
8
8.0
186
7.6
14
8.1
183
Product Catalog
8.8
14
8.4
195
8.8
11
8.2
195
7.8
16
8.2
202
7.9
8
8.2
175
Order Process
8.1
13
8.3
197
7.6
13
8.2
193
7.3
10
8.3
190
7.8
10
8.3
194
7.5
12
8.2
196
7.2
9
7.9
183
7.0
11
8.2
185
8.3
9
8.1
168
Multi-Channel Support
8.2
10
8.3
181
9.1
13
8.2
184
7.8
10
8.3
168
7.4
9
8.2
187
8.3
8
8.0
173
8.1
7
8.2
113
8.7
9
8.2
163
Platform
8.2
14
8.2
178
7.2
16
8.3
194
8.0
14
8.3
181
7.5
16
8.4
197
6.3
14
8.1
202
8.7
13
8.6
191
9.3
14
8.6
179
8.8
17
8.5
183
8.1
14
8.3
169
8.9
14
8.5
165
8.8
16
8.4
176
8.6
17
8.5
197
Reporting
Not enough data
8.5
25
Not enough data
8.5
25
Omnichannel Features
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
8.2
23
Not enough data
8.5
24
Not enough data
8.5
24
Not enough data
8.6
25
Not enough data
8.2
24
Categories
Categories
Shared Categories
Optimizely Commerce Connect and Salesforce Commerce for B2C are categorized as E-Commerce Platforms
Unique Categories
Optimizely Commerce Connect is categorized as Web Content Management
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Optimizely Commerce Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
11.1%
Wholesale
7.4%
Warehousing
7.4%
Retail
7.4%
Internet
7.4%
Other
59.3%
Retail
13.9%
Information Technology and Services
10.8%
Computer Software
8.9%
Apparel & Fashion
6.3%
Consumer Goods
4.3%
Other
55.8%
Most Helpful Reviews
Optimizely Commerce Connect
Most Helpful Favorable Review
Chris O.
Verified User in Internet
Out of the box, Episerver offers features that other platforms don't offer by default such as unlimited CMS editors, plug and play e-commerce, content targeting, on-page editing, unification of content and commerce, and more.
Most Helpful Critical Review
Verified User in Apparel & Fashion
It's not clear that the partners are fully trained on capabilities and we have a lot of "bespoke" rather than out the box solutions.
Salesforce Commerce for B2C
Most Helpful Favorable Review
Philippe H.
Verified User in Computer & Network Security
All in one integrated platform. The costs are indexed on revenue (pay as you grow) and the editor is committed to the success of the customer since it starts billing only when the customer is online and selling. The platform is very complete, customer...
Most Helpful Critical Review
Verified User in Retail
It can sometimes take long to load pages and will often have backend issues that slow/halt reporting
Chris O.
Verified User in Internet
Out of the box, Episerver offers features that other platforms don't offer by default such as unlimited CMS editors, plug and play e-commerce, content targeting, on-page editing, unification of content and commerce, and more.
Philippe H.
Verified User in Computer & Network Security
All in one integrated platform. The costs are indexed on revenue (pay as you grow) and the editor is committed to the success of the customer since it starts billing only when the customer is online and selling. The platform is very complete, customer...
Verified User in Apparel & Fashion
It's not clear that the partners are fully trained on capabilities and we have a lot of "bespoke" rather than out the box solutions.
Verified User in Retail
It can sometimes take long to load pages and will often have backend issues that slow/halt reporting
Alternatives
Discussions
Optimizely Commerce Connect has no discussions with answers
What is Salesforce commerce?
1 comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
1 comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
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