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Compare Opensend and Retention.com

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At a Glance
Opensend
Opensend
Star Rating
(90)4.8 out of 5
Market Segments
Small-Business (67.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Opensend
Retention.com
Retention.com
Star Rating
(114)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Information
Entry-Level Pricing
$500.00
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Retention.com excels in its Lead Builder feature, scoring 9.2, while Opensend outshines with a score of 9.7, indicating a more robust capability in generating leads effectively.
  • Reviewers mention that Opensend offers superior Ease of Setup with a score of 9.8 compared to Retention.com's 8.6, suggesting that users find it significantly easier to get started with Opensend.
  • G2 users highlight that Opensend's Quality of Support is exceptional, scoring 9.9, while Retention.com scores 8.9, indicating that users feel more supported when using Opensend.
  • Users on G2 report that Retention.com has a lower score of 6.5 for Social Media Integration, while Opensend scores 8.9, suggesting that Opensend provides a more comprehensive integration with social media platforms.
  • Reviewers mention that Retention.com has a score of 8.5 for Data Import & Export Tools, while Opensend shines with a score of 9.5, indicating that users find Opensend's tools more effective for managing data.
  • Users say that while both products offer CRM Integration, Retention.com scores 8.5, which is lower than Opensend's 9.3, suggesting that Opensend provides a more seamless experience with CRM systems.
Featured Products
Pricing
Entry-Level Pricing
Opensend
No pricing available
Retention.com
Startup
$500.00
Browse all 2 pricing plans
Free Trial
Opensend
No trial information available
Retention.com
No trial information available
Ratings
Meets Requirements
9.5
86
9.0
73
Ease of Use
9.7
89
9.1
73
Ease of Setup
9.8
86
8.6
43
Ease of Admin
9.7
46
9.1
38
Quality of Support
9.9
86
8.9
70
Has the product been a good partner in doing business?
9.8
46
9.3
38
Product Direction (% positive)
9.7
84
8.3
70
Features by Category
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Text Messaging
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
SMS Platform
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Opensend
Opensend
Retention.com
Retention.com
Opensend and Retention.com are categorized as Visitor Identification
Unique Categories
Opensend
Opensend has no unique categories
Retention.com
Retention.com is categorized as Other Marketing, SMS Marketing, Personalization, and Identity Resolution
Reviews
Reviewers' Company Size
Opensend
Opensend
Small-Business(50 or fewer emp.)
67.8%
Mid-Market(51-1000 emp.)
32.2%
Enterprise(> 1000 emp.)
0%
Retention.com
Retention.com
Small-Business(50 or fewer emp.)
87.3%
Mid-Market(51-1000 emp.)
12.7%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Opensend
Opensend
Marketing and Advertising
28.9%
Retail
13.3%
Consumer Goods
13.3%
Apparel & Fashion
10.0%
Health, Wellness and Fitness
6.7%
Other
27.8%
Retention.com
Retention.com
Consumer Goods
14.5%
Retail
11.8%
Marketing and Advertising
10.9%
Health, Wellness and Fitness
10.0%
Apparel & Fashion
7.3%
Other
45.5%
Most Helpful Reviews
Opensend
Opensend
Most Helpful Favorable Review
AS
Amanda S.
Verified User in Health, Wellness and Fitness

We switched from Retention.com to Opensend, as the majority of our spam complaints were coming from Retention.com. We've been really happy with the performance we've seen since switching to Opensend. We're tracking last click attribution with email, and...

Most Helpful Critical Review
Retention.com
Retention.com
Most Helpful Favorable Review
Ryan S.
RS
Ryan S.
Verified User in Health, Wellness and Fitness

Our ecommerce business has been using Retention.com for nearly 6 months. The setup/implementation was pretty seamless. We've been most impressed with the "reclaim" campaigns (ie. they duplicate our abandon cart, abandon checkout, browse abandonment flows in...

Most Helpful Critical Review
Erica S.
ES
Erica S.
Verified User in Cosmetics

Since we are are just starting out on retention we have not yet see the ROI for the program in the first 3 weeks but hope to shortly !

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Discussions
Opensend
Opensend Discussions
Monty the Mongoose crying
Opensend has no discussions with answers
Retention.com
Retention.com Discussions
What is GetEmails?
1 comment
Nicole R.
NR
Get emails places a pixel on your website and sends you email addresses based on new IP. Their data used to be high quality and then recently they started...Read more
Monty the Mongoose crying
Retention.com has no more discussions with answers